Automated data processing systems and methods for automatically processing requests for privacy-related information

ABSTRACT

A chat robot may be used to facilitate interaction with a user in the determination of whether to initiate and process a data subject access request (DSAR). At a DSAR submission webpage, the chatbot may interact with a user to determine the information the user is in need of and/or the actions that the user may take. The chatbot may provide the information desired by the user, avoiding the processing overhead of submission and fulfillment of a DSAR. The chatbot may also facilitate completion of a DSAR on behalf of the user when needed.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a continuation-in-part of U.S. patent applicationSer. No. 16/863,226, filed Apr. 30, 2020, which is acontinuation-in-part of U.S. patent application Ser. No. 16/565,265,filed Sep. 9, 2019, now U.S. Pat. No. 10,708,305, issued Jul. 7, 2020,which claims priority from U.S. Provisional Patent Application Ser. No.62/728,437, filed Sep. 7, 2018, and is also a continuation-in-part ofU.S. patent application Ser. No. 16/277,539, filed Feb. 15, 2019, nowU.S. Pat. No. 10,509,920, issued Dec. 17, 2019, which claims priorityfrom U.S. Provisional Patent Application Ser. No. 62/631,684, filed Feb.17, 2018 and U.S. Provisional Patent Application Ser. No. 62/631,703,filed Feb. 17, 2018, and is also a continuation-in-part of U.S. patentapplication Ser. No. 16/159,566, filed Oct. 12, 2018, now U.S. Pat. No.10,454,973, issued Oct. 22, 2019, which claims priority from U.S.Provisional Patent Application Ser. No. 62/572,096, filed Oct. 13, 2017and U.S. Provisional Patent Application Ser. No. 62/728,435, filed Sep.7, 2018, and is also a continuation-in-part of U.S. patent applicationSer. No. 16/055,083, filed Aug. 4, 2018, now U.S. Pat. No. 10,289,870,issued May 14, 2019, which claims priority from U.S. Provisional PatentApplication Ser. No. 62/547,530, filed Aug. 18, 2017, and is also acontinuation-in-part of U.S. patent application Ser. No. 15/996,208,filed Jun. 1, 2018, now U.S. Pat. No. 10,181,051, issued Jan. 15, 2019,which claims priority from U.S. Provisional Patent Application Ser. No.62/537,839, filed Jul. 27, 2017, and is also a continuation-in-part ofU.S. patent application Ser. No. 15/853,674, filed Dec. 22, 2017, nowU.S. Pat. No. 10,019,597, issued Jul. 10, 2018, which claims priorityfrom U.S. Provisional Patent Application Ser. No. 62/541,613, filed Aug.4, 2017, and is also a continuation-in-part of U.S. patent applicationSer. No. 15/619,455, filed Jun. 10, 2017, now U.S. Pat. No. 9,851,966,issued Dec. 26, 2017, which is a continuation-in-part of U.S. patentapplication Ser. No. 15/254,901, filed Sep. 1, 2016, now U.S. Pat. No.9,729,583, issued Aug. 8, 2017, which claims priority from: (1) U.S.Provisional Patent Application Ser. No. 62/360,123, filed Jul. 8, 2016;(2) U.S. Provisional Patent Application Ser. No. 62/353,802, filed Jun.23, 2016; and (3) U.S. Provisional Patent Application Ser. No.62/348,695, filed Jun. 10, 2016. The disclosures of all of the abovepatent applications and patents are hereby incorporated herein byreference in their entirety.

BACKGROUND

Over the past years, privacy and security policies, and relatedoperations have become increasingly important. Breaches in security,leading to the unauthorized access of personal data (which may includesensitive personal data) have become more frequent among companies andother organizations of all sizes. Such personal data may include, but isnot limited to, personally identifiable information (PII), which may beinformation that directly (or indirectly) identifies an individual orentity. Examples of PII include names, addresses, dates of birth, socialsecurity numbers, and biometric identifiers such as a person'sfingerprints or picture. Other personal data may include, for example,customers' Internet browsing habits, purchase history, or even theirpreferences (e.g., likes and dislikes, as provided or obtained throughsocial media).

Many organizations that obtain, use, and transfer personal data,including sensitive personal data, have begun to address these privacyand security issues. To manage personal data, many companies haveattempted to implement operational policies and processes that complywith legal and industry requirements. However, there is an increasingneed for improved systems and methods to manage personal data in amanner that complies with such policies.

Similarly, as individuals have become more aware of the risks associatedwith the theft or misuse of their personal data, they have soughtadditional tools to help them manage which entities process theirpersonal data. There is currently a need for improved tools that wouldallow individuals to minimize the number of entities that process theirpersonal data—especially entities that the individual doesn't activelydo business with.

When a device or a data center that stores personal data experiences afailure, the operator of such a device or data center will typicallydesire to migrate the stored personal data and any other data to abackup device or data center. However, transfers of such data may besubject to jurisdictional rules and regulations that may govern thestorage locations of such data. There is currently a need for systemsand methods that facilitate the migration of data subject to regulatoryrestrictions while ensuring compliance with such restrictions.

SUMMARY

A data subject access request processing system, according to variousembodiments, comprises: one or more data subject access requestmanagement servers; a plurality of local storage nodes, each of theplurality of local storage nodes being physically located in a distinctgeographic location; one or more processors; and memory. In someembodiments, the one or more processors are configured for: (1)receiving, from a remote computing device, at the one or more datasubject access request management servers, a data subject access requestfor a data subject, the request comprising one or more requestparameters; (2) identifying, based at least in part on the data subjectaccess request, a particular local storage node of the plurality oflocal storage nodes; (3) routing the data subject access request fromthe one or more data subject access request management servers to theparticular local storage node; (4) processing the request at theparticular local storage node by identifying one or more pieces ofpersonal data associated with the data subject, the one or more piecesof personal data being stored in one or more data repositoriesassociated with a particular organization; and (5) taking one or moreactions based at least in part on the data subject access request, theone or more actions including one or more actions related to the one ormore pieces of personal data.

A computer-implemented data processing method for processing a datasubject within a data system in order to fulfill a data subject accessrequest, in particular embodiments, comprises: (1) receiving, by one ormore processors, from a data subject, a data subject access request;identifying, based at least in part on the data subject access request,a particular local storage node of a plurality of local storage nodes;(2) routing the data subject access request to the particular localstorage node; (3) processing the data subject access request at thelocal storage node by identifying the one or more pieces of personaldata associated with the data subject, wherein identifying the one ormore pieces of personal data associated with the data subject comprisesscanning one or more data inventories stored within a data system forthe one or more pieces of personal data; (4) in response to identifyingthe one or more pieces of personal data, at least temporarily storingthe one or more pieces of personal data at the local storage node; and(5) providing access, to the data subject, to the one or more pieces ofdata at the local storage node.

A computer-implemented method for generating a visualization of one ormore data transfers between one or more data assets, comprising: (1)identifying one or more data assets associated with a particular entity;(2) analyzing the one or more data assets to identify one or more dataelements stored in the identified one or more data assets; (3) defininga plurality of physical locations and identifying, for each of theidentified one or more data assets, a respective particular physicallocation of the plurality of physical locations; (4) analyzing theidentified one or more data elements to determine one or more datatransfers between the one or more data systems in different particularphysical locations; (5) determining one or more regulations that relateto the one or more data transfers; and (6) generating a visualrepresentation of the one or more data transfers based at least in parton the one or more regulations.

A computer-implemented method for assessing a risk associated with oneor more data transfers between one or more data assets that comprises:(1) creating a data transfer record for a transfer of data between afirst asset in a first location and a second asset in a second location;(2) accessing a set of data transfer rules that are associated with thedata transfer record; (3) performing a data transfer assessment based atleast in part on applying the set of data transfer rules on the datatransfer record; (4) identifying one or more data transfer risksassociated with the data transfer record, based at least in part on thedata transfer assessment; (5) calculating a risk score for the datatransfer based at least in part on the one or more data transfer risksassociated with the data transfer record; (6) digitally storing the riskscore for the data transfer.

A computer-implemented data processing method for identifying one ormore pieces of personal data associated with a data subject within adata system in order to fulfill a data subject access request, accordingto various embodiments, comprises: (1) receiving, by one or moreprocessors, from a data subject, a data subject access request; (2)determining, by one or more processors, based on the data subject accessrequest, a location of the request; (3) routing, by one or moreprocessors, the data subject access request to one or more local storagenodes based at least in part on the location of the request; (4)processing, by one or more processors at the one or more local storagenodes, the data subject access request by identifying the one or morepieces of personal data associated with the data subject. In someembodiments, identifying the one or more pieces of personal dataassociated with the data subject comprises accessing one or more datamodels defining a location of one or more data inventories stored withinthe data system for the one or more pieces of personal data. In someembodiments, the method further comprises, in response to identifyingthe one or more pieces of personal data, taking one or more actions suchas, for example: deleting the one or more pieces of personal data fromthe data system; modifying at least one of the one or more pieces ofpersonal data and storing the modified at least one of the one or morepieces of personal data in the data system; and generating a reportcomprising the one or more pieces of personal data and providing thereport to the data subject.

A computer-implemented data processing method for automaticallyprocessing inquiries regarding how an entity handles personal data,according to particular embodiments, comprises: providing a chatbotexecuted by one or more computer processors that is configured forautomatically processing one or more inquiries from one or more usersregarding a general type of personal data that a particular entitystores for data subjects who have one or more specified types ofrelationships with a particular entity; receiving, via the chatbot, aninquiry regarding a process for submitting a DSAR to the particularentity, or what type of personal data the particular entity stores for aparticular data subject; at least partially in response to receiving therequest, using the chatbot to obtain generic information from the datasubject comprising at least one relationship that the data subject haswith the particular entity; determining, by one or more computerprocessors, based at least in part on the generic information, a generaltype of personal data that the particular entity stores for the datasubject; and using the chatbot to communicate, to the data subject, thegeneral type of personal data that the particular entity stores for thedata subject.

In various embodiments, determining the general type of personal datathat the particular entity stores for the data subject comprisesdetermining the general type of personal data that the particular entitystores for data subjects that have the one or more relationships withthe entity, as specified in the generic information. In variousembodiments, using the generic information to determine the general typeof personal data that the particular entity stores for the data subjectis executed by the chatbot. In various embodiments, communicating thegeneral type of personal data that the particular entity stores for thedata subject is done in lieu of fulfilling a formal data subject accessrequest. In particular embodiments, the relationship that the datasubject has with the particular entity comprises at least onerelationship selected from a group consisting of: (A) the data subjectis a customer of the particular entity; (B) the data subject is on oneor more mailing lists of the particular entity; and (C) the data subjectuses one or more products or services of the particular entity. Invarious embodiments, one or more computer processors may furtherdetermine, based at least in part on the generic information, one ormore ways that the particular entity uses the general type of personaldata that the particular entity stores for the data subject, and usingthe chatbot to communicate, to the data subject, the one or more waysthat the particular entity uses the general type of personal data thatthe particular entity stores for the data subject. In variousembodiments, the data subject is a customer of the particular entity. Invarious embodiments, the data subject is on one or more mailing lists ofthe particular entity. In various embodiments, the inquiry comprises atleast one question regarding the process for submitting a DSAR to theparticular entity. In various embodiments, the inquiry comprises atleast one question regarding what type of personal data the particularentity stores for a particular data subject. In various embodiments, thestep of using the generic information to determine the general type ofpersonal data that the particular entity stores for the data subjectcomprises using the generic information, in combination with data from aprivacy-related data map, to determine the general type of personal datathat the particular entity stores for entities that have genericinformation that corresponds to the generic information provided by thedata subject. In various embodiments, the privacy-related data mapidentifies one or more electronic associations between at least two dataassets within a data model comprising a respective digital inventory foreach of the two or more data assets, each respective digital inventorycomprising one or more respective inventory attributes selected from agroup consisting of: one or more processing activities associated witheach of the respective data assets; transfer data associated with eachof the respective data assets; and respective identifiers of one or morepieces of personal data associated with each of the respective dataassets.

A computer system for automatically processing inquiries regarding how aparticular entity handles personal data, according to particularembodiments, comprises: at least one computer processor; and computermemory storing computer-executable instructions for: providing a chatbotthat is executed by the at least one computer processor and that isconfigured for automatically processing one or more inquiries from oneor more users regarding one or more privacy practices of the particularentity; receiving, via the chatbot, an inquiry regarding a process forsubmitting a DSAR to the particular entity, or to disclose what type ofpersonal data the particular entity stores for a particular datasubject; in response to receiving the request, using the chatbot toobtain particular information from the data subject comprising at leastone relationship that the data subject has with the particular entity;using the particular information to determine one or more general typesof personal data that the particular entity stores for the data subject;and using the chatbot to communicate, to the data subject, the one ormore general types of personal data that the particular entity storesfor the data subject.

In various embodiments, the particular information is genericinformation about the data subject, which is not usable to identify thedata subject. In various embodiments, the step of using the genericinformation to determine the general type of personal data that theparticular entity stores for the data subject comprises using thegeneric information, in combination with data from a privacy-relateddata map, to determine at least one general type of personal data thatthe particular entity stores for entities that have generic informationthat corresponds to the generic information provided by the datasubject. In various embodiments, the privacy-related data map identifiesone or more electronic associations between at least two data assetswithin a data model comprising a respective digital inventory for eachof the two or more data assets, each respective digital inventorycomprising one or more respective inventory attributes selected from agroup consisting of: one or more processing activities associated witheach of the respective data assets; transfer data associated with eachof the respective data assets; and respective identifiers of one or morepieces of personal data associated with each of the respective dataassets. In various embodiments, the step of using the information todetermine the general type of personal data that the particular entitystores for the data subject is executed by the chatbot. In variousembodiments, the relationship that the data subject has with theparticular entity comprises at least one relationship selected from agroup consisting of: (A) the data subject is a customer of theparticular entity; (B) the data subject is on one or more mailing listsof the particular entity; and (C) the data subject uses one or moreproducts of the particular entity. In various embodiments, the datasubject is a customer of the particular entity. In various embodiments,the data subject is on one or more mailing lists of the particularentity. In various embodiments, the computer memory storescomputer-executable instructions for: determining, by one or morecomputer processors, based at least in part on the particularinformation, one or more ways that the particular entity uses the one ormore general types of personal data that the particular entity storesfor the data subject; and using the chatbot to communicate, to the datasubject, the one or more ways that the particular entity uses the one ormore general types of personal data that the particular entity storesfor the data subject. In various embodiments, the inquiry comprises atleast one question regarding what general type of personal data theparticular entity stores for a particular data subject.

A computer-readable medium storing computer-executable instructions,according to particular embodiments, comprises instructions for:providing a chatbot, executed by one or more computer processors, thatis configured for automatically processing one or more inquiries fromone or more users regarding a general type of personal data that aparticular entity stores for data subjects who have one or morespecified types of relationships with a particular entity; receiving,via the chatbot, an inquiry regarding what general type of personal datathe particular entity stores for a particular data subject; in responseto receiving the request, using the chatbot to obtain genericinformation from the data subject comprising at least one relationshipthat the data subject has with the particular entity; determining, byone or more computer processors, based at least in part on the genericinformation and at least one privacy-related data map, a general type ofpersonal data that the particular entity stores for the data subject;and using the chatbot to communicate, to the data subject, the generaltype of personal data that the particular entity stores for the datasubject, wherein: the privacy-related data map identifies one or moreelectronic associations between at least two data assets within a datamodel comprising a respective digital inventory for each of the two ormore data assets, each respective digital inventory comprising one ormore respective inventory attributes selected from a group consistingof: one or more processing activities associated with each of therespective data assets; transfer data associated with each of therespective data assets; and respective identifiers of one or more piecesof personal data associated with each of the respective data assets.

In various embodiments, communicating the general type of personal datathat the particular entity stores for the data subject is done in lieuof fulfilling a formal data subject access request. In variousembodiments, the step of using the generic information and at least onedata map to determine the general type of personal data that theparticular entity stores for the data subject is executed by thechatbot. In various embodiments, the relationship that the data subjecthas with the particular entity comprises at least one relationshipselected from a group consisting of: (A) the data subject is a customerof the particular entity; (B) the data subject is on one or more mailinglists of the particular entity; and (C) the data subject uses one ormore products of the particular entity. In various embodiments, the datasubject is a customer of the particular entity. In various embodiments,the data subject is on one or more mailing lists of the particularentity. In various embodiments, the computer-executable instructionsfurther comprise instructions for: determining, by one or more computerprocessors, based at least in part on the generic information, one ormore ways that the particular entity uses the general type of personaldata that the particular entity stores for the data subject; and usingthe chatbot to communicate, to the data subject, the one or more waysthat the particular entity uses the general type of personal data thatthe particular entity stores for the data subject.

A computer-implemented data processing method for processing datasubject access requests, according to particular embodiments, comprises:receiving, by at least one computer processor, a data subject accessrequest that requests data regarding a particular data subject, the datasubject access request comprising a request to execute at least oneaction selected from a group consisting of: deleting personal data ofthe data subject; modifying personal data of the data subject; andproviding personal data of the data subject; at least partially inresponse to receiving the data subject access request, determiningwhether the data subject access request was initiated by an automatedsource; in response to determining that the data subject access requestwas initiated by an automated source, automatically taking at least oneaction, by at least one computer processor, to have the data subjectaccess request reinitiated by a human source; and at least partially inresponse to determining that the data subject access request wasinitiated by a human, automatically facilitating the fulfillment of thedata subject access request.

In various embodiments, determining that the data subject access requestwas initiated by an automated source comprises determining that that thedata subject access request was submitted from a source that has beenpreviously identified as an automated source of data subject accessrequests. In various embodiments, automatically taking at least oneaction, by at least one computer processor, to have the data subjectaccess request reinitiated by a human source comprises taking at leastone defensive action to block a successful submission of the datasubject access request by the automated source. In various embodiments,the at least one defensive action comprises utilizing one or more HTMLtagging techniques to at least partially prevent a bot tool fromautomatically matching a form for use in submitting one or more datasubject access requests to a known form that the bot can complete. Invarious embodiments, the at least one defensive action comprisesdynamically modifying a format of a form for use in submitting one ormore data subject access requests. In various embodiments, determiningthat the data subject access request was initiated by an automatedsource comprises determining that that the data subject access requestwas submitted from a source that has submitted more than a predeterminednumber of data subject access requests to a particular data subjectaccess processing system in the past. In various embodiments, a dataprocessing method for processing data subject access requests mayfurther comprise determining that the data subject access request wasinitiated by an automated source comprises determining that that thesource submitted multiple data subject access requests at about the sametime as the particular data subject access request was submitted. Invarious embodiments, automatically taking at least one action, by atleast one computer processor, to have the data subject access requestreinitiated by a human source comprises automatically taking at leastone defensive action to block a successful submission of the datasubject access request by the automated source. In various embodiments,automatically taking the at least one defensive action comprises, atleast partially in response to receiving the data subject accessrequest: (1) generating a unique URL; and (2) at least temporarilyproviding access to an electronic form for completing a data subjectaccess request at the unique URL. In various embodiments, automaticallytaking the at least one defensive action comprises, at least partiallyin response to receiving the data subject access request: (1) setting asession cookie on the browser of a client computer that is attempting tosubmit the data subject access request; (2) using the session cookie todetermine whether the data subject access request is being submittedfrom a domain associated with a third-party DSAR aggregator; and (3) inresponse to determining that the data subject access request is beingsubmitted from a domain associated with a third-party DSAR aggregator,rejecting the data subject access request. In various embodiments,automatically taking the at least one defensive action comprisesdynamically modifying a format of a form for use in submitting one ormore data subject access requests. In various embodiments, automaticallytaking at least one defensive action comprises utilizing one or moreHTML tagging techniques to at least partially prevent the automatedsource from automatically matching a form for use in submitting one ormore data subject access requests to a known form that the automatedsource can complete.

A computer-readable medium may store computer-executable instructions,according to particular embodiments, for: receiving a data subjectaccess request that requests data regarding a particular data subject,the data subject access request comprising a request to execute at leastone action selected from a group consisting of: deleting personal dataof the data subject; modifying personal data of the data subject; andproviding information regarding the use, by a particular entity, of thedata subject's personal data; at least partially in response toreceiving the data subject access request, determining whether the datasubject access request was initiated was initiated robotically; inresponse to determining that the data subject access request wasinitiated robotically, preventing fulfillment of therobotically-generated data subject access request; and at leastpartially in response to determining that the data subject accessrequest was initiated by a human, automatically facilitating thefulfillment of the data subject access request.

In various embodiments, determining that the data subject access requestwas generated robotically comprises: analyzing data subject accesssubmission activity from a particular source; and in response todetermining that the data subject access submission activity isinconsistent with human data subject access submission activity,determining that the data subject access request was generatedrobotically. In various embodiments, automatically taking at least oneaction, by at least one computer processor, to have the data subjectaccess request reinitiated by a human source comprises taking at leastone defensive action to block a successful submission of the datasubject access request by the automated source. In various embodiments,the at least one defensive action comprises utilizing one or more HTMLtagging techniques to at least partially prevent a bot tool fromautomatically matching a form for use in submitting one or more datasubject access requests to a known form that the bot can complete. Invarious embodiments, the at least one defensive action comprisesdynamically modifying a format of a form for use in submitting one ormore data subject access requests. In various embodiments, automaticallytaking at least one action, by at least one computer processor, to havethe data subject access request reinitiated by a human source comprisesautomatically taking at least one defensive action to block a successfulsubmission of the data subject access request by the automated source.In various embodiments, automatically taking the at least one defensiveaction comprises, at least partially in response to receiving the datasubject access request: (1) generating a URL; and (2) at leasttemporarily providing access to an electronic form for completing a datasubject access request at the URL. In various embodiments, the URL isunique to the data subject access request. In various embodiments,automatically taking the at least one defensive action comprisesdynamically modifying a format of a form for use in submitting one ormore data subject access requests. In various embodiments, automaticallytaking at least one defensive action comprises utilizing one or moreHTML tagging techniques to at least partially prevent a bot tool fromautomatically matching a form for use in submitting one or more datasubject access requests to a known form that the bot can complete.

A computer system for processing data subject access requests, accordingto particular embodiments, comprises: at least one computer processor;and computer memory storing computer-executable instructions that, whenexecuted by the at least one computer processor, are operable for:receiving, by the at least one computer processor, a data subject accessrequest that requests data regarding a particular data subject, the datasubject access request comprising a request to execute at least oneaction selected from a group consisting of: deleting personal data ofthe data subject; modifying personal data of the data subject; andproviding personal data of the data subject; at least partially inresponse to receiving the data subject access request, determining, bythe at least one processor, whether the data subject access request wassubmitted by an automated source; in response to determining that thedata subject access request was submitted by an automated source,automatically taking at least one action, by the at least one computerprocessor, to block a successful submission of the data subject accessrequest by the automated source and to instead have the data subjectaccess request resubmitted by a human source; and at least partially inresponse to determining that the data subject access request wassubmitted by a human, automatically facilitating the fulfillment of thedata subject access request.

In various embodiments, the at least one action comprises utilizing oneor more HTML tagging techniques to at least partially prevent anautomated source from automatically matching a form for use insubmitting one or more data subject access requests to a known form thatthe automated source can complete. In various embodiments, the at leastone defensive action comprises dynamically modifying a format of a formfor use in submitting one or more data subject access requests. Invarious embodiments, automatically taking the at least one defensiveaction comprises, at least partially in response to receiving the datasubject access request: (1) generating a URL; and (2) at leasttemporarily providing access to an electronic form for completing a datasubject access request at the URL. In various embodiments, the URL isunique to the data subject access request.

A computer-implemented data processing method for migrating personaldata between data centers, according to various embodiments, mayinclude: receiving, by one or more computer processors, an indicationthat data stored at a first data asset is to be migrated to a targetdata asset; at least partially in response to receiving the indicationthat the data stored at the first data asset is to be migrated to thetarget data asset: accessing, by one or more processors, a data modelassociated with the first data asset and a privacy-related data map,wherein the privacy-related data map identifies one or more electronicassociations between the first data asset and the second data asset;determining, by one or more processors based at least in part on thedata model associated with the first data asset, that the data stored atthe first data asset comprises personal data; and selecting, by one ormore processors based at least in part on the data model associated withthe first data asset, the privacy-related data map, and thedetermination that the data stored at the first data asset comprisespersonal data, a second data asset as the target data asset; andinitiating, by one or more processors, a transfer of the data stored atthe first data asset to the second data asset.

In particular embodiments, the first data asset is located in a firstdata center at a first geographical location, wherein the second dataasset is located in a second data center at a second geographicallocation, and wherein the first geographical location is distinct fromthe second geographical location. In particular embodiments, receivingthe indication that data stored at the first data asset is to bemigrated to the target data asset comprises receiving an indication thata data center in which the first data asset is located has failed or isanticipated to fail. In particular embodiments, selecting the seconddata asset as the target data asset comprises: determining, based atleast in part on the data model associated with the first data asset,that the data stored at the first data asset is subject to one or moreregulations associated with data transfers; and determining that thetransfer of the data stored at the first data asset to the second dataasset complies with the one or more regulations associated with datatransfers. In particular embodiments, the method further includesdetermining based at least in part on the data model associated with thefirst data asset, regulatory requirements associated with the first dataasset; and selecting the second data asset as the target data asset isfurther based at least in part on the regulatory requirements associatedwith the first data asset. In particular embodiments, the regulatoryrequirements associated with the first data asset are associated with aparticular geographical location. In particular embodiments, selectingthe second data asset as the target data asset comprises determiningthat the first data asset and the second data asset are located in asame regulatory jurisdiction.

A computer system for migrating personal data between data assets,according to various embodiments, may include: at least one computerprocessor; and computer memory storing computer-executable instructionsthat, when executed by the at least one computer processor, are operablefor: detecting, by the at least one computer processor, an indicationthat a data center in which a first data asset is located has failed oris anticipated to fail; at least partially in response to detecting theindication that the data center in which the first data asset is locatedhas failed or is anticipated to fail, determining, by the at least onecomputer processor, to migrate data from the first data asset to atarget data asset; at least partially in response to determining tomigrate the data from the first data asset to the target data asset:accessing, by the at least one computer processor, a data modelassociated with the first data asset; determining, by the at least onecomputer processor using the data model associated with the first dataasset, one or more regulations associated with data transfers betweenthe first data asset and a second data asset; determining, by the atleast one computer processor using the data model associated with thefirst data asset, a type of data stored on the first data asset to betransferred to the target data asset; selecting, by the at least onecomputer processor based at least in part on the one or more regulationsassociated with data transfers between the first data asset and thesecond data asset and the type of data stored on the first data asset tobe transferred to the target data asset, the second data asset as thetarget data asset; and transferring, by the at least one computerprocessor, the data from the first data asset to the second data asset.

In particular embodiments, determining the type of data stored on thefirst data asset to be transferred to the target data asset comprisesusing data from a privacy-related data map to determine the type of datastored on the first data asset to be transferred to the target dataasset. In particular embodiments, determining the type of data stored onthe first data asset to be transferred to the target data assetcomprises determining that the data stored on the first data asset to betransferred to the target data asset comprises personal data. Inparticular embodiments, determining the one or more regulationsassociated with data transfers between the first data asset and thesecond data asset comprises using data from a privacy-related data mapto determine the one or more regulations associated with data transfersbetween the first data asset and the second data asset. In particularembodiments, the privacy-related data map identifies one or moreelectronic associations between the first data asset and the second dataasset within a data model. In particular embodiments, the first dataasset comprises a plurality of storage assets managed as a singlestorage asset. In particular embodiments, the first data asset isoperated by a first entity and the second data asset is operated by asecond entity, and wherein the first entity is distinct from the secondentity.

A non-transitory computer-readable medium, according to variousembodiments, may store computer-executable instructions for: receiving,by one or more computer processors, an instruction to migrate datastored at a first data asset to a target data asset; determining, by oneor more processors based at least in part on a data model associatedwith the first data asset, one or more data elements associated with thefirst data asset; determining, by one or more processors based at leastin part on the data model associated with the first data asset, one ormore respective attributes of each of the one or more data elementsassociated with the first data asset; determining, by one or moreprocessors based at least in part on the one or more respectiveattributes of each of the one or more data elements associated with thefirst data asset, data transfer requirements associated with each of theone or more data elements associated with the first data asset, whereinthe data transfer requirements comprise regulatory requirements for ajurisdiction in which the first data asset is located; selecting, by oneor more processors based at least in part on the data transferrequirements associated with each of the one or more data elementsassociated with the first data asset, a second data asset as the targetdata asset; and initiating, by one or more processors, a transfer of asubset of the data stored at the first data asset to the second dataasset.

In particular embodiments, determining the one or more respectiveattributes of each of the one or more data elements associated with thefirst data asset comprises determining that at least one of the one ormore data elements associated with the first data asset is associatedwith personal data. In particular embodiments, determining the datatransfer requirements associated with each of the one or more dataelements associated with the first data asset comprises determining datatransfer requirements associated with personal data. In particularembodiments, determining the data transfer requirements associated withpersonal data comprises: determining one or more regulations associatedwith data transfers of personal data based at least in part on theregulatory requirements for the jurisdiction in which the first dataasset is located; and determining that the transfer of the subset of thedata stored at the first data asset to the second data asset complieswith the one or more regulations associated with data transfers ofpersonal data. In particular embodiments, the second data asset isselected as the target data asset further based on the data modelassociated with the first data asset. In particular embodiments, thedata model associated with the first data asset identifies one or moreelectronic associations between the first data asset and the second dataasset.

A computer system for migrating personal data between data assets,according to various embodiments, may include: detection means fordetecting an instruction to migrate data from a first data asset to atarget data asset; data model storage means for storing a data modelassociated with the first data asset; privacy-related data map storagemeans for storing a privacy-related data map identifying one or moreelectronic associations between the first data asset and a second dataasset; data access means for accessing the data model associated withthe first data asset and the privacy-related data map; data typedetermination means for determining, based at least in part on the datamodel associated with the first data asset and the privacy-related datamap, that the data stored on the first data asset to be transferred tothe target data asset comprises personal data; regulation determinationmeans for determining, based at least in part on the data modelassociated with the first data asset, the privacy-related data map, andthe determination that the data stored on the first data asset comprisespersonal data, one or more regulations associated with data transfersbetween the first data asset and the second data asset; data assetselection means for selecting, based on the one or more regulationsassociated with data transfers between the first data asset and thesecond data asset and the type of data stored on the first data asset tobe transferred to the target data asset, the second data asset as thetarget data asset; and data transfer means for transferring the datafrom the first data asset to the second data asset.

A computer-implemented data processing method for automaticallyprocessing inquiries regarding how an entity handles personal data,according to various embodiments, may include: providing a chatbotexecuted by one or more computer processors, wherein the chatbot isconfigured for automatically processing one or more inquiries from oneor more users regarding personal data that a particular entity handlesfor a data subject who has a specified type of relationship with aparticular entity; receiving, by one or more computer processors via achatbot interaction window, data subject information associated with thedata subject from a user; determining, by one or more computerprocessors based at least in part on the data subject information,personal data information associated with the data subject; presenting,by one or more computer processors via the chatbot interaction window,the personal data information; receiving, by one or more computerprocessors via the chatbot interaction window, a request to process adata subject access request (DSAR); receiving, by one or more computerprocessors via the chatbot interaction window, detailed data subjectinformation from the user; automatically processing, by one or morecomputer processors based at least in part on the detailed data subjectinformation, the DSAR; and presenting, by one or more computerprocessors via the chatbot interaction window, an indication ofcompletion of processing of the DSAR.

In particular embodiments, determining, based at least in part on thedata subject information, the personal data information associated withthe data subject comprises determining a type of personal data that theparticular entity stores for the data subject. In particularembodiments, receiving the data subject information associated with thedata subject comprises receiving an indication of a relationship of thedata subject with the particular entity. In particular embodiments, therelationship of the data subject with the particular entity comprises atleast one relationship selected from a group consisting of: (a) the datasubject is a customer of the particular entity; (b) the data subject ison one or more mailing lists of the particular entity; and (c) the datasubject uses one or more products or services of the particular entity.In particular embodiments, determining, by one or more computerprocessors based at least in part on the data subject information, thepersonal data information associated with the data subject comprisesdetermining, by one or more computer processors based at least in parton the data subject information, one or more ways that the particularentity uses the personal data that the particular entity handles for thedata subject. In particular embodiments, determining, by one or morecomputer processors based at least in part on the data subjectinformation, the personal data information associated with the datasubject comprises determining, by one or more computer processors basedat least in part on the data subject information, a length of time thatthe particular entity stores the personal data that the particularentity handles for the data subject. In particular embodiments, themethod may further include receiving, by one or more computer processorsvia the chatbot interaction window, an inquiry comprises at least onequestion regarding a process for submitting the DSAR to the particularentity.

A computer system for automatically processing inquiries regarding how aparticular entity handles personal data, according to variousembodiments, may include: at least one computer processor; and computermemory storing computer-executable instructions that, when executed bythe at least one computer processor, are operable for: providing achatbot executed by the at least one computer processor, wherein thechatbot is configured for automatically processing one or more inquiriesfrom one or more users regarding personal data that a particular entityhandles for a data subject who has a specified type of relationship witha particular entity; receiving, by the at least one processor via thechatbot, an inquiry comprising at least one question regarding a processfor submitting a data subject access request (DSAR) to the particularentity; presenting, by the at least one processor via the chatbot, arequest for data subject information associated with the data subject;receiving, by the at least one processor via the chatbot, the datasubject information associated with the data subject; determining, bythe at least one processor based at least in part on the data subjectinformation, personal data information associated with the data subject;presenting, by the at least one processor via the chatbot, a subset ofthe personal data information; receiving, by the at least one processorvia the chatbot, a request to submit the DSAR to the particular entity;and presenting, by the at least one processor via the chatbot,instructions for submitting the DSAR to the particular entity.

In particular embodiments, determining, by the at least one processorbased at least in part on the data subject information, the personaldata information associated with the data subject comprises using thedata subject information in combination with a privacy-related data mapto determine the personal data information associated with the datasubject. In particular embodiments, the personal data informationassociated with the data subject comprises one or more types of personaldata collected by the particular entity. In particular embodiments, theprivacy-related data map identifies one or more electronic associationsbetween two or more data assets within a data model comprising arespective digital inventory for each of the two or more data assets. Inparticular embodiments, each respective digital inventory for each ofthe two or more data assets comprises one or more inventory attributesselected from a group consisting of: (a) one or more processingactivities associated with the respective data asset; (b) transfer dataassociated with each of the respective data asset; and (c) respectiveidentifiers of one or more pieces of personal data associated with eachof the respective data assets. In particular embodiments, each of thetwo or more data assets is a data asset selected from a group consistingof: (a) a storage asset; (b) a transfer asset; and (c) a collectionasset. In particular embodiments, one or more of the two or more dataassets comprises a plurality of storage assets managed as a singlestorage asset.

A non-transitory computer-readable medium, according to variousembodiments, may store computer-executable instructions for: providing achatbot, executed by one or more computer processors, that is configuredfor automatically processing one or more inquiries from one or moreusers regarding a general type of personal data that a particular entitystores for data subjects who have one or more specified types ofrelationships with a particular entity; receiving, via the chatbot, aninquiry regarding a type of personal data that the particular entitystores for a particular data subject; in response to receiving theinquiry, using the chatbot to obtain data subject information from thedata subject comprising at least one relationship that the data subjecthas with the particular entity; determining, by one or more computerprocessors based at least in part on the data subject information and atleast one privacy-related data map, the type of personal data that theparticular entity stores for the particular data subject; and using thechatbot to communicate, to the data subject, the type of personal datathat the particular entity stores for the particular data subject,wherein: the privacy-related data map identifies one or more electronicassociations between two or more data assets within a data modelcomprising a respective digital inventory for each of the two or moredata assets, each respective digital inventory comprising one or morerespective inventory attributes selected from a group consisting of: oneor more processing activities associated with each of the respectivedata assets; transfer data associated with each of the respective dataassets; and respective identifiers of one or more pieces of personaldata associated with each of the respective data assets.

In particular embodiments, using the chatbot to communicate the type ofpersonal data that the particular entity stores for the particular datasubject is done in lieu of fulfilling a formal data subject accessrequest (DSAR). In particular embodiments, determining, by one or morecomputer processors based at least in part on the data subjectinformation and the at least one privacy-related data map, the type ofpersonal data that the particular entity stores for the particular datasubject is executed by the chatbot. In particular embodiments, the atleast one relationship that the data subject has with the particularentity comprises at least one relationship selected from a groupconsisting of: (a) the data subject is a customer of the particularentity; (b) the data subject is on one or more mailing lists of theparticular entity; and (c) the data subject uses one or more products orservices of the particular entity. In particular embodiments, thenon-transitory computer-readable medium further storescomputer-executable instructions for using the chatbot to fulfill aformal data subject access request (DSAR) based at least in part on thedata subject information obtained from the data subject.

A computer system for migrating personal data between data assets,according to various embodiments, may include: inquiry processing meansfor automatically processing one or more inquiries from one or moreusers regarding personal data that a particular entity handles for adata subject who has a specified type of relationship with a particularentity; data subject information receiving means for receiving, via achatbot interaction window, data subject information associated with thedata subject from a user; personal data information determination meansfor determining, based at least in part on the data subject informationand a privacy-related data map, personal data information associatedwith the data subject; chatbot interaction window presentation means forpresenting, via the chatbot interaction window, the personal datainformation associated with the data subject; data subject accessrequest (DSAR) receiving means for receiving, via the chatbotinteraction window, a request to process a DSAR associated with thepersonal data information associated with the data subject; detaileddata subject information receiving means for receiving, via the chatbotinteraction window, detailed data subject information from the user;DSAR processing means for automatically processing, based at least inpart on the detailed data subject information, the DSAR; and the chatbotinteraction window presentation means for presenting, via the chatbotinteraction window, an indication of completion of processing of theDSAR.

BRIEF DESCRIPTION OF THE DRAWINGS

Various embodiments of a data model generation and population system aredescribed below. In the course of this description, reference will bemade to the accompanying drawings, which are not necessarily drawn toscale, and wherein:

FIG. 1 depicts a data model generation and population system accordingto particular embodiments.

FIG. 2 is a schematic diagram of a computer (such as the data modelgeneration server 110, or data model population server 120) that issuitable for use in various embodiments of the data model generation andpopulation system shown in FIG. 1.

FIG. 3 is a flowchart showing an example of steps performed by a DataModel Generation Module according to particular embodiments.

FIGS. 4-10 depict various exemplary visual representations of datamodels according to particular embodiments.

FIG. 11 is a flowchart showing an example of steps performed by a DataModel Population Module.

FIG. 12 is a flowchart showing an example of steps performed by a DataPopulation Questionnaire Generation Module.

FIG. 13 is a process flow for populating a data inventory according to aparticular embodiment using one or more data mapping techniques.

FIGS. 14-25 depict exemplary screen displays and graphical userinterfaces (GUIs) according to various embodiments of the system, whichmay display information associated with the system or enable access to,or interaction with, the system by one or more users (e.g., to configurea questionnaire for populating one or more inventory attributes for oneor more data models, complete one or more assessments, etc.).

FIG. 26 is a flowchart showing an example of steps performed by anIntelligent Identity Scanning Module.

FIG. 27 is schematic diagram of network architecture for an intelligentidentity scanning system 2700 according to a particular embodiment.

FIG. 28 is a schematic diagram of an asset access methodology utilizedby an intelligent identity scanning system 2700 in various embodimentsof the system.

FIG. 29 is a flowchart showing an example of processes performed by aData Subject Access Request Fulfillment Module 2900 according to variousembodiments.

FIGS. 30-31 depict exemplary screen displays and graphical userinterfaces (GUIs) according to various embodiments of the system, whichmay display information associated with the system or enable access to,or interaction with, the system by one or more users (e.g., for thepurpose of submitting a data subject access request or other suitablerequest).

FIGS. 32-35 depict exemplary screen displays and graphical userinterfaces (GUIs) according to various embodiments of the system, whichmay display information associated with the system or enable access to,or interaction with, the system by one or more users (e.g., for thepurpose of flagging one or more risks associated with one or moreparticular questionnaire questions).

FIG. 36 is a flowchart showing an example of processes performed by aCross-Border Visualization Generation Module 3600 according to variousembodiments.

FIGS. 37-38 depict exemplary screen displays and graphical userinterfaces (GUIs) according to various embodiments of the system, whichmay display information associated with the system or enable access to,or interaction with, the system by one or more users (e.g., related tocross-border visualization).

FIG. 39 is a flowchart showing an example of processes performed by anAdaptive Execution on a Data Model Module 3900 according to variousembodiments.

FIG. 40 depicts an exemplary screen display and graphical user interface(GUI) according to various embodiments of the system, which may displayinformation associated with the system or enable access to, orinteraction with, the system by one or more users.

FIG. 41 is a flowchart showing an example of processes performed by anE-mail Scanning Module 4100 according to various embodiments.

FIG. 42 depicts an exemplary screen display and graphical user interface(GUI) according to various embodiments of the system, which may displayinformation associated with the system or enable access to, orinteraction with, the system by one or more users.

FIG. 43 is a flowchart showing an example of processes performed by aWebform Crawling Module 4300 according to various embodiments.

FIG. 44 is a flowchart showing an example of processes performed by aData Asset and Webform Management Module 4400 according to yet anotherembodiment.

FIG. 45 depicts a data subject access request processing systemaccording to particular embodiments.

FIG. 46 depicts a data subject access request processing systemaccording to yet another embodiment.

FIG. 47 is a flowchart showing an example of steps performed by a DataSubject Access Request (DSAR) Processing via Local Storage Node Module4700 according to particular embodiments.

FIG. 48 depicts an exemplary screen display and graphical user interface(GUI) according to various embodiments of the system, which may displayinformation associated with the system or enable access to, orinteraction with, the system by one or more users (e.g., for the purposeof submitting a data subject access request or other suitable request).

FIG. 49 depicts an exemplary process flow for a data subject accessrequest according to various embodiments.

FIG. 50 is a flowchart showing an example of steps performed by aPersonally Identifiable Information Archiving Module 5000 according toparticular embodiments.

FIG. 51 depicts an exemplary screen display and graphical user interface(GUI) according to various embodiments of the system, which may displayinformation associated with the system or enable access to, orinteraction with, the system by one or more users (e.g., for the purposeof modifying one or more data retention rules related to one or morepieces of data associated with one or more data subject accessrequests).

FIG. 52 depicts a data asset data migration system according toparticular embodiments.

FIG. 53 is a flowchart showing an example of steps performed by a DataMigration Module 5300 according to particular embodiments.

FIG. 54 is a flowchart showing an example of steps performed by a DataSubject Access Request Chat Robot Module 5400 according to particularembodiments.

DETAILED DESCRIPTION

Various embodiments now will be described more fully hereinafter withreference to the accompanying drawings. It should be understood that theinvention may be embodied in many different forms and should not beconstrued as limited to the embodiments set forth herein. Rather, theseembodiments are provided so that this disclosure will be thorough andcomplete, and will fully convey the scope of the invention to thoseskilled in the art. Like numbers refer to like elements throughout.

Overview

In various embodiments, an organization, corporation, etc. may berequired to provide information requested by an individual for whom theorganization stores personal data. As a particular example, anorganization may be required to provide an individual with a listing of,for example: (1) any personal data that the organization is processingfor an individual, (2) an explanation of the categories of data beingprocessed and the purpose of such processing; (3) categories of thirdparties to whom the data may be disclosed; (4) etc. In particularembodiments, when processing a data subject access request (e.g., arequest for such information), a data subject access request processingsystem may be configured to: (1) receive a data subject access requestfrom a data subject, the data subject access request comprising one ormore requests related to the one or more rights described herein (e.g.,a request for a copy of the data subject's personal data, a requestregarding how long personal data associated with the data subject isbeing stored by the system, etc.); (2) process the request in anysuitable manner described herein; (3) fulfill the request based at leastin part on one or more request parameters; (4) store one or more piecesof metadata associated with the processing of, fulfillment of, and/orresponse to the request; and/or (5) archive one or more pieces of dataassociated with the request based on one or more data retention rules.

In various embodiments, a data subject access request processing systemmay be implemented in the context of any suitable privacy managementsystem that is configured to ensure compliance with one or more legal orindustry standards related to the collection and/or storage of privateinformation (e.g., such as personal data). In various embodiments, aparticular organization, sub-group, or other entity may initiate aprivacy campaign or other activity (e.g., processing activity) as partof its business activities. In such embodiments, the privacy campaignmay include any undertaking by a particular organization (e.g., such asa project or other activity) that includes the collection, entry, and/orstorage (e.g., in computer memory) of any personal data associated withone or more individuals (e.g., data subjects). In particularembodiments, a privacy campaign may include any project undertaken by anorganization that includes the use of personal data, or any otheractivity that could have an impact on the privacy of one or moreindividuals.

In any embodiment described herein, personal data may include, forexample: (1) the name of a particular data subject (which may be aparticular individual); (2) the data subject's address; (3) the datasubject's telephone number; (4) the data subject's e-mail address; (5)the data subject's social security number; (6) information associatedwith one or more of the data subject's credit accounts (e.g., creditcard numbers); (7) banking information for the data subject; (8)location data for the data subject (e.g., their present or pastlocation); (9) internet search history for the data subject; and/or (10)any other suitable personal information, such as other personalinformation discussed herein. In particular embodiments, such personaldata may include one or more cookies (e.g., where the individual isdirectly identifiable or may be identifiable based at least in part oninformation stored in the one or more cookies). In still otherembodiments, the personal data may include any data which may be usedeither alone or in conjunction with other data or information topotentially identify a particular data subject (e.g., individual)

Various privacy and security policies (e.g., such as the EuropeanUnion's General Data Protection Regulation, the California ConsumerPrivacy Act, and other such policies) may provide data subjects (e.g.,individuals, organizations, or other entities) with certain rightsrelated to the data subject's personal data that is collected, stored,or otherwise processed by an organization. These rights may include, forexample: (1) a right to obtain confirmation of whether a particularorganization is processing their personal data; (2) a right to obtaininformation about the purpose of the processing (e.g., one or morereasons for which the personal data was collected); (3) a right toobtain information about one or more categories of data being processed(e.g., what type of personal data is being collected, stored, etc.); (4)a right to obtain information about one or more categories of recipientswith whom their personal data may be shared (e.g., both internallywithin the organization or externally); (5) a right to obtaininformation about a time period for which their personal data will bestored (e.g., or one or more criteria used to determine that timeperiod); (6) a right to obtain a copy of any personal data beingprocessed (e.g., a right to receive a copy of their personal data in acommonly used, machine-readable format); (7) a right to request erasure(e.g., the right to be forgotten), rectification (e.g., correction ordeletion of inaccurate data), or restriction of processing of theirpersonal data; and (8) any other suitable rights related to thecollection, storage, and/or processing of their personal data (e.g.,which may be provided by law, policy, industry or organizationalpractice, etc.).

As may be understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and storage ofpersonal data. In some embodiments, each of the plurality of differentprocessing activities may collect redundant data (e.g., may collect thesame personal data for a particular individual more than once), and maystore data and/or redundant data in one or more particular locations(e.g., on one or more different servers, in one or more differentdatabases, etc.). In this way, a particular organization may storepersonal data in a plurality of different locations which may includeone or more known and/or unknown locations. As such, complying withparticular privacy and security policies related to personal data (e.g.,such as responding to one or more requests by data subjects related totheir personal data) may be particularly difficult (e.g., in terms ofcost, time, etc.). In particular embodiments, the data subject accessrequest fulfillment system may utilize one or more data model generationand population techniques to create a centralized data map with whichthe system can identify personal data stored, collected, or processedfor a particular data subject, a reason for the processing, and anyother information related to the processing.

In still other embodiments, as may be appreciated in light of thisdisclosure, the processing of particular data subject access request mayresult in the at least temporary storage of personal data (e.g., whichmay, for example, be subject to the same legal and/or industry standardsrelated to the collection, processing, and storage of personal data).For example, when processing a particular data subject access request,the system may collect at least some personal data from a data subject(e.g., or other requestor on behalf of the data subject) in order toidentify the data subject. As such, in order to fulfil the data subjectaccess request (e.g., which may include a request to delete any dataassociated with the data subject), the system may need to collectidentifying personal data from the data subject in order to use thatdata to determine what personal data the organization or system isstoring that is associated with that data subject.

Accordingly, in light of the above, the system may be configured toutilize one or more local storage nodes in order to process a datasubject access request on behalf of a data subject. In particularembodiments, the one or more local storage nodes may be local to thedata subject making the request (e.g., in the same country as the datasubject, in the same jurisdiction as the data subject, in the samegeographic area as the data subject, etc.). The system may, for example,be configured to: (1) receive a data subject access request from a datasubject (e.g., via a web form); (2) identify a suitable local storagenode based at least in part on the request and/or the data subject; (3)route the data subject access request to the identified local storagenode; and (4) process the data subject access request at the identifiedlocal storage node. In this way, the system may, for example, create acentralized, local record of any personal data that the system hasstored regarding the particular data subject. This local processing andat least temporary storage of personal data at the local storage nodemay facilitate a more straightforward processing of data subject accessrequests that may, for example, originate from any of a plurality ofdata subjects that may reside throughout the world. The system may thenfulfil the request at the one or more local storage nodes, which may,for example, avoid any additional interjurisdictional transfers or otherprocessing of personal data (e.g., which may be subject to additionalrestrictions).

In various embodiments, an organization may be required to comply withone or more legal or industry requirements related to the storage ofpersonal data (e.g., which may, for example, include personallyidentifiable information) even when responding to and fulfilling DSARs.In particular, when responding to a data subject access request, thesystem may compile one or more pieces of personal data for provision toa data subject. The system may, for example, store this compilation ofpersonal data at least temporarily in order to provide access to thedata to the data subject (e.g., or to another individual on behalf ofthe data subject). As such, the system may be configured to implementone or more data retention rules in order to ensure compliance with anylegal or industry requirements related to the temporary storage of thecollected data while still fulfilling any requirements related toproviding the data to data subjects that request it, deleting the dataat least partially in response to such a request, etc.

The system may then, for example, be configured to automatically archivepersonal data (e.g., personally identifiable information) associatedwith a data subject access request based on one or more data retentionrules (e.g., one or more data retention rules designed to comply withone or more legal or industry standards while also enabling compliancewith any request made by a data subject based on a right afforded bysuch standards). In particular embodiments, the system may then beconfigured to store metadata associated with a completed data subjectaccess request which may, for example, include data related to thecompletion of the request, a date and time of the completion, what datawas provided in response to the request, etc.

Exemplary Technical Platforms

As will be appreciated by one skilled in the relevant field, the presentinvention may be, for example, embodied as a computer system, a method,or a computer program product. Accordingly, various embodiments may takethe form of an entirely hardware embodiment, an entirely softwareembodiment, or an embodiment combining software and hardware aspects.Furthermore, particular embodiments may take the form of a computerprogram product stored on a computer-readable storage medium havingcomputer-readable instructions (e.g., software) embodied in the storagemedium. Various embodiments may take the form of web-implementedcomputer software. Any suitable computer-readable storage medium may beutilized including, for example, hard disks, compact disks, DVDs,optical storage devices, and/or magnetic storage devices.

Various embodiments are described below with reference to block diagramsand flowchart illustrations of methods, apparatuses (e.g., systems), andcomputer program products. It should be understood that each block ofthe block diagrams and flowchart illustrations, and combinations ofblocks in the block diagrams and flowchart illustrations, respectively,can be implemented by a computer executing computer programinstructions. These computer program instructions may be loaded onto ageneral purpose computer, special purpose computer, or otherprogrammable data processing apparatus to produce a machine, such thatthe instructions which execute on the computer or other programmabledata processing apparatus to create means for implementing the functionsspecified in the flowchart block or blocks.

These computer program instructions may also be stored in acomputer-readable memory that can direct a computer or otherprogrammable data processing apparatus to function in a particularmanner such that the instructions stored in the computer-readable memoryproduce an article of manufacture that is configured for implementingthe function specified in the flowchart block or blocks. The computerprogram instructions may also be loaded onto a computer or otherprogrammable data processing apparatus to cause a series of operationalsteps to be performed on the computer or other programmable apparatus toproduce a computer implemented process such that the instructions thatexecute on the computer or other programmable apparatus provide stepsfor implementing the functions specified in the flowchart block orblocks.

Accordingly, blocks of the block diagrams and flowchart illustrationssupport combinations of mechanisms for performing the specifiedfunctions, combinations of steps for performing the specified functions,and program instructions for performing the specified functions. Itshould also be understood that each block of the block diagrams andflowchart illustrations, and combinations of blocks in the blockdiagrams and flowchart illustrations, can be implemented by specialpurpose hardware-based computer systems that perform the specifiedfunctions or steps, or combinations of special purpose hardware andother hardware executing appropriate computer instructions.

Example System Architecture

FIG. 1 is a block diagram of a Data Model Generation and PopulationSystem 100 according to a particular embodiment. In various embodiments,the Data Model Generation and Population System 100 is part of a privacycompliance system (also referred to as a privacy management system), orother system, which may, for example, be associated with a particularorganization and be configured to aid in compliance with one or morelegal or industry regulations related to the collection and storage ofpersonal data. In some embodiments, the Data Model Generation andPopulation System 100 is configured to: (1) generate a data model basedon one or more identified data assets, where the data model includes adata inventory associated with each of the one or more identified dataassets; (2) identify populated and unpopulated aspects of each datainventory; and (3) populate the unpopulated aspects of each datainventory using one or more techniques such as intelligent identityscanning, questionnaire response mapping, APIs, etc.

As may be understood from FIG. 1, the Data Model Generation andPopulation System 100 includes one or more computer networks 115, a DataModel Generation Server 110, a Data Model Population Server 120, anIntelligent Identity Scanning Server 130, One or More Databases 140 orother data structures, one or more remote computing devices 150 (e.g., adesktop computer, laptop computer, tablet computer, smartphone, etc.),and One or More Third Party Servers 160. In particular embodiments, theone or more computer networks 115 facilitate communication between theData Model Generation Server 110, Data Model Population Server 120,Intelligent Identity Scanning Server 130, One or More Databases 140, oneor more remote computing devices 150 (e.g., a desktop computer, laptopcomputer, tablet computer, smartphone, etc.), and One or More ThirdParty Servers 160. Although in the embodiment shown in FIG. 1, the DataModel Generation Server 110, Data Model Population Server 120,Intelligent Identity Scanning Server 130, One or More Databases 140, oneor more remote computing devices 150 (e.g., a desktop computer, laptopcomputer, tablet computer, smartphone, etc.), and One or More ThirdParty Servers 160 are shown as separate servers, it should be understoodthat in other embodiments, one or more of these servers and/or computingdevices may comprise a single server, a plurality of servers, one ormore cloud-based servers, or any other suitable configuration. It shouldbe further understood that although any particular name given to anyparticular server in the course of this description should not beunderstood to imply any limit to any functionality that such a servermay provide to the system. For example, a scanning server may beimplemented along with one or more other servers to generate, automate,execute, and/or fulfill one or more data subject access requests.Similarly, a data model population server may be configured to executeone or more scanning steps described herein, etc.

The one or more computer networks 115 may include any of a variety oftypes of wired or wireless computer networks such as the Internet, aprivate intranet, a public switch telephone network (PSTN), or any othertype of network. The communication link between The Intelligent IdentityScanning Server 130 and the One or More Third Party Servers 160 may be,for example, implemented via a Local Area Network (LAN) or via theInternet. In other embodiments, the One or More Databases 140 may bestored either fully or partially on any suitable server or combinationof servers described herein.

FIG. 2 illustrates a diagrammatic representation of a computer 200 thatcan be used within the Data Model Generation and Population System 100,for example, as a client computer (e.g., one or more remote computingdevices 130 shown in FIG. 1), or as a server computer (e.g., Data ModelGeneration Server 110 shown in FIG. 1). In particular embodiments, thecomputer 200 may be suitable for use as a computer within the context ofthe Data Model Generation and Population System 100 that is configuredto generate a data model and map one or more relationships between oneor more pieces of data that make up the model.

In particular embodiments, the computer 200 may be connected (e.g.,networked) to other computers in a LAN, an intranet, an extranet, and/orthe Internet. As noted above, the computer 200 may operate in thecapacity of a server or a client computer in a client-server networkenvironment, or as a peer computer in a peer-to-peer (or distributed)network environment. The Computer 200 may be a personal computer (PC), atablet PC, a set-top box (STB), a Personal Digital Assistant (PDA), acellular telephone, a web appliance, a server, a network router, aswitch or bridge, or any other computer capable of executing a set ofinstructions (sequential or otherwise) that specify actions to be takenby that computer. Further, while only a single computer is illustrated,the term “computer” shall also be taken to include any collection ofcomputers that individually or jointly execute a set (or multiple sets)of instructions to perform any one or more of the methodologiesdiscussed herein.

An exemplary computer 200 includes a processing device 202, a mainmemory 204 (e.g., read-only memory (ROM), flash memory, dynamic randomaccess memory (DRAM) such as synchronous DRAM (SDRAM) or Rambus DRAM(RDRAM), etc.), static memory 206 (e.g., flash memory, static randomaccess memory (SRAM), etc.), and a data storage device 218, whichcommunicate with each other via a bus 232.

The processing device 202 represents one or more general-purposeprocessing devices such as a microprocessor, a central processing unit,or the like. More particularly, the processing device 202 may be acomplex instruction set computing (CISC) microprocessor, reducedinstruction set computing (RISC) microprocessor, very long instructionword (VLIW) microprocessor, or processor implementing other instructionsets, or processors implementing a combination of instruction sets. Theprocessing device 202 may also be one or more special-purpose processingdevices such as an application specific integrated circuit (ASIC), afield programmable gate array (FPGA), a digital signal processor (DSP),network processor, or the like. The processing device 202 may beconfigured to execute processing logic 226 for performing variousoperations and steps discussed herein.

The computer 120 may further include a network interface device 208. Thecomputer 200 also may include a video display unit 210 (e.g., a liquidcrystal display (LCD) or a cathode ray tube (CRT)), an alphanumericinput device 212 (e.g., a keyboard), a cursor control device 214 (e.g.,a mouse), and a signal generation device 216 (e.g., a speaker).

The data storage device 218 may include a non-transitorycomputer-accessible storage medium 230 (also known as a non-transitorycomputer-readable storage medium or a non-transitory computer-readablemedium) on which is stored one or more sets of instructions (e.g.,software instructions 222) embodying any one or more of themethodologies or functions described herein. The software instructions222 may also reside, completely or at least partially, within mainmemory 204 and/or within processing device 202 during execution thereofby computer 200—main memory 204 and processing device 202 alsoconstituting computer-accessible storage media. The softwareinstructions 222 may further be transmitted or received over a network115 via network interface device 208.

While the computer-accessible storage medium 230 is shown in anexemplary embodiment to be a single medium, the term“computer-accessible storage medium” should be understood to include asingle medium or multiple media (e.g., a centralized or distributeddatabase, and/or associated caches and servers) that store the one ormore sets of instructions. The term “computer-accessible storage medium”should also be understood to include any medium that is capable ofstoring, encoding or carrying a set of instructions for execution by thecomputer and that cause the computer to perform any one or more of themethodologies of the present invention. The term “computer-accessiblestorage medium” should accordingly be understood to include, but not belimited to, solid-state memories, optical and magnetic media, etc.

Exemplary System Platform

Various embodiments of a Data Model Generation and Population System 100may be implemented in the context of any suitable system (e.g., aprivacy compliance system). For example, the Data Model Generation andPopulation System 100 may be implemented to analyze a particular companyor other organization's data assets to generate a data model for one ormore processing activities, privacy campaigns, etc. undertaken by theorganization. In particular embodiments, the system may implement one ormore modules in order to at least partially ensure compliance with oneor more regulations (e.g., legal requirements) related to the collectionand/or storage of personal data. Various aspects of the system'sfunctionality may be executed by certain system modules, including aData Model Generation Module 300, Data Model Population Module 1100,Data Population Questionnaire Generation Module 1200, IntelligentIdentity Scanning Module 2600, Data Subject Access Request FulfillmentModule 2900, Cross-Border Visualization Generation Module 3600, AdaptiveExecution on a Data Model Module 3900, E-mail Scanning Module 4100,Webform Crawling Module 4300, and Data Asset and Webform ManagementModule 4400. These modules are discussed in greater detail below.

Although these modules are presented as a series of steps, it should beunderstood in light of this disclosure that various embodiments of theData Model Generation Module 300, Data Model Population Module 1100,Data Population Questionnaire Generation Module 1200, IntelligentIdentity Scanning Module 2600, Data Subject Access Request FulfillmentModule 2900, Cross-Border Visualization Generation Module 3600, AdaptiveExecution on a Data Model Module 3900, E-mail Scanning Module 4100,Webform Crawling Module 4300, and Data Asset and Webform ManagementModule 4400 described herein may perform the steps described below in anorder other than in which they are presented. In still otherembodiments, the Data Model Generation Module 300, Data Model PopulationModule 1100, Data Population Questionnaire Generation Module 1200,Intelligent Identity Scanning Module 2600, Data Subject Access RequestFulfillment Module 2900, Cross-Border Visualization Generation Module3600, Adaptive Execution on a Data Model Module 3900, E-mail ScanningModule 4100, Webform Crawling Module 4300, and Data Asset and WebformManagement Module 4400 may omit certain steps described below. Invarious other embodiments, the Data Model Generation Module 300, DataModel Population Module 1100, Data Population Questionnaire GenerationModule 1200, Intelligent Identity Scanning Module 2600, Data SubjectAccess Request Fulfillment Module 2900, Cross-Border VisualizationGeneration Module 3600, Adaptive Execution on a Data Model Module 3900,E-mail Scanning Module 4100, Webform Crawling Module 4300, and DataAsset and Webform Management Module 4400 may perform steps in additionto those described (e.g., such as one or more steps described withrespect to one or more other modules, etc.).

In particular embodiments, the steps that the system executes whenexecuting any of the modules described herein may be performed by anysuitable computer server or combination of computer servers (e.g., anysuitable computing device, server, or combination of computing deviceand/or server described herein).

Data Model Generation Module

In particular embodiments, a Data Model Generation Module 300 isconfigured to: (1) generate a data model (e.g., a data inventory) forone or more data assets utilized by a particular organization; (2)generate a respective data inventory for each of the one or more dataassets; and (3) map one or more relationships between one or moreaspects of the data inventory, the one or more data assets, etc. withinthe data model. In particular embodiments, a data asset (e.g., datasystem, software application, etc.) may include, for example, any entitythat collects, processes, contains, and/or transfers data (e.g., such asa software application, “internet of things” computerized device,database, website, data-center, server, etc.). For example, a first dataasset may include any software or device (e.g., server or servers)utilized by a particular entity for such data collection, processing,transfer, storage, etc.

In particular embodiments, a particular data asset, or collection ofdata assets, may be utilized as part of a particular data processingactivity (e.g., direct deposit generation for payroll purposes). Invarious embodiments, a data model generation system may, on behalf of aparticular organization (e.g., entity), generate a data model thatencompasses a plurality of processing activities. In other embodiments,the system may be configured to generate a discrete data model for eachof a plurality of processing activities undertaken by an organization.

Turning to FIG. 3, in particular embodiments, when executing the DataModel Generation Module 300, the system begins, at Step 310, bygenerating a data model for one or more data assets and digitallystoring the data model in computer memory. The system may, for example,store the data model in the One or More Databases 140 described above(or any other suitable data structure). In various embodiments,generating the data model comprises generating a data structure thatcomprises information regarding one or more data assets, attributes andother elements that make up the data model. As may be understood inlight of this disclosure, the one or more data assets may include anydata assets that may be related to one another. In particularembodiments, the one or more data assets may be related by virtue ofbeing associated with a particular entity (e.g., organization). Forexample, the one or more data assets may include one or more computerservers owned, operated, or utilized by the entity that at leasttemporarily store data sent, received, or otherwise processed by theparticular entity.

In still other embodiments, the one or more data assets may comprise oneor more third party assets which may, for example, send, receive and/orprocess personal data on behalf of the particular entity. These one ormore data assets may include, for example, one or more softwareapplications (e.g., such as Expensify to collect expense information,QuickBooks to maintain and store salary information, etc.).

Continuing to step 320, the system is configured to identify a firstdata asset of the one or more data assets. In particular embodiments,the first data asset may include, for example, any entity (e.g., system)that collects, processes, contains, and/or transfers data (e.g., such asa software application, “internet of things” computerized device,database, website, data-center, server, etc.). For example, the firstdata asset may include any software or device utilized by a particularorganization for such data collection, processing, transfer, etc. Invarious embodiments, the first data asset may be associated with aparticular processing activity (e.g., the first data asset may make upat least a part of a data flow that relates to the collection, storage,transfer, access, use, etc. of a particular piece of data (e.g.,personal data)). Information regarding the first data asset may clarify,for example, one or more relationships between and/or among one or moreother data assets within a particular organization. In a particularexample, the first data asset may include a software applicationprovided by a third party (e.g., a third party vendor) with which theparticular entity interfaces for the purpose of collecting, storing, orotherwise processing personal data (e.g., personal data regardingcustomers, employees, potential customers, etc.).

In particular embodiments, the first data asset is a storage asset thatmay, for example: (1) receive one or more pieces of personal data formone or more collection assets; (2) transfer one or more pieces ofpersonal data to one or more transfer assets; and/or (3) provide accessto one or more pieces of personal data to one or more authorizedindividuals (e.g., one or more employees, managers, or other authorizedindividuals within a particular entity or organization). In a particularembodiment, the first data asset is a primary data asset associated witha particular processing activity around which the system is configuredto build a data model associated with the particular processingactivity.

In particular embodiments, the system is configured to identify thefirst data asset by scanning a plurality of computer systems associatedwith a particular entity (e.g., owned, operated, utilized, etc. by theparticular entity). In various embodiments, the system is configured toidentify the first data asset from a plurality of data assets identifiedin response to completion, by one or more users, of one or morequestionnaires.

Advancing to Step 330, the system generates a first data inventory ofthe first data asset. The data inventory may comprise, for example, oneor more inventory attributes associated with the first data asset suchas, for example: (1) one or more processing activities associated withthe first data asset; (2) transfer data associated with the first dataasset (e.g., how and where the data is being transferred to and/orfrom); (3) personal data associated with the first data asset (e.g.,what type of personal data is collected and/or stored by the first dataasset; how, and from where, the data is collected, etc.); (4) storagedata associated with the personal data (e.g., whether the data is beingstored, protected and deleted); and (5) any other suitable attributerelated to the collection, use, and transfer of personal data. In otherembodiments, the one or more inventory attributes may comprise one ormore other pieces of information such as, for example: (1) the type ofdata being stored by the first data asset; (2) an amount of data storedby the first data asset; (3) whether the data is encrypted; (4) alocation of the stored data (e.g., a physical location of one or morecomputer servers on which the data is stored); etc. In particular otherembodiments, the one or more inventory attributes may comprise one ormore pieces of information technology data related to the first dataasset (e.g., such as one or more pieces of network and/or infrastructureinformation, IP address, MAC address, etc.).

In various embodiments, the system may generate the data inventory basedat least in part on the type of first data asset. For example,particular types of data assets may have particular default inventoryattributes. In such embodiments, the system is configured to generatethe data inventory for the first data asset, which may, for example,include one or more placeholder fields to be populated by the system ata later time. In this way, the system may, for example, identifyparticular inventory attributes for a particular data asset for whichinformation and/or population of data is required as the system buildsthe data model.

As may be understood in light of this disclosure, the system may, whengenerating the data inventory for the first data asset, generate one ormore placeholder fields that may include, for example: (1) theorganization (e.g., entity) that owns and/or uses the first data asset(a primary data asset, which is shown in the center of the data model inFIG. 4); (2) one or more departments within the organization that areresponsible for the first data asset; (3) one or more softwareapplications that collect data (e.g., personal data) for storage inand/or use by the first data asset (e.g., or one or more other suitablecollection assets from which the personal data that is collected,processed, stored, etc. by the first data asset is sourced); (4) one ormore particular data subjects (or categories of data subjects) thatinformation is collected from for use by the first data asset; (5) oneor more particular types of data that are collected by each of theparticular applications for storage in and/or use by the first dataasset; (6) one or more individuals (e.g., particular individuals ortypes of individuals) that are permitted to access and/or use the datastored in, or used by, the first data asset; (7) which particular typesof data each of those individuals are allowed to access and use; and (8)one or more data assets (destination assets) that the data istransferred to from the first data asset, and which particular data istransferred to each of those data assets.

As may be understood in light of this disclosure, the system may beconfigured to generate the one or more placeholder fields based at leastin part on, for example: (1) the type of the first data asset; (2) oneor more third party vendors utilized by the particular organization; (3)a number of collection or storage assets typically associated with thetype of the first data asset; and/or (4) any other suitable factorrelated to the first data asset, its one or more inventory attributes,etc. In other embodiments, the system may substantially automaticallygenerate the one or more placeholders based at least in part on ahierarchy and/or organization of the entity for which the data model isbeing built. For example, a particular entity may have a marketingdivision, legal department, human resources department, engineeringdivision, or other suitable combination of departments that make up anoverall organization. Other particular entities may have furthersubdivisions within the organization. When generating the data inventoryfor the first data asset, the system may identify that the first dataasset will have both an associated organization and subdivision withinthe organization to which it is assigned. In this example, the systemmay be configured to store an indication in computer memory that thefirst data asset is associated with an organization and a departmentwithin the organization.

Next, at Step 340, the system modifies the data model to include thefirst data inventory and electronically links the first data inventoryto the first data asset within the data model. In various embodiments,modifying the data model may include configuring the data model to storethe data inventory in computer memory, and to digitally associate thedata inventory with the first data asset in memory.

FIGS. 4 and 5 show a data model according to a particular embodiment. Asshown in these figures, the data model may store the followinginformation for the first data asset: (1) the organization that ownsand/or uses the first data asset; (2) one or more departments within theorganization that are responsible for the first data asset; (3) one ormore applications that collect data (e.g., personal data) for storage inand/or use by the first data asset; (4) one or more particular datasubjects that information is collected from for use by the first dataasset; (5) one or more collection assets from which the first assetreceives data (e.g., personal data); (6) one or more particular types ofdata that are collected by each of the particular applications (e.g.,collection assets) for storage in and/or use by the first data asset;(7) one or more individuals (e.g., particular individuals, types ofindividuals, or other parties) that are permitted to access and/or usethe data stored in or used by the first data asset; (8) which particulartypes of data each of those individuals are allowed to access and use;and (9) one or more data assets (destination assets) the data istransferred to for other use, and which particular data is transferredto each of those data assets. As shown in FIGS. 6 and 7, the system mayalso optionally store information regarding, for example, which businessprocesses and processing activities utilize the first data asset.

As noted above, in particular embodiments, the data model stores thisinformation for each of a plurality of different data assets and mayinclude one or more links between, for example, a portion of the modelthat provides information for a first particular data asset and a secondportion of the model that provides information for a second particulardata asset.

Advancing to Step 350, the system next identifies a second data assetfrom the one or more data assets. In various embodiments, the seconddata asset may include one of the one or more inventory attributesassociated with the first data asset (e.g., the second data asset mayinclude a collection asset associated with the first data asset, adestination asset or transfer asset associated with the first dataasset, etc.). In various embodiments, as may be understood in light ofthe exemplary data models described below, a second data asset may be aprimary data asset for a second processing activity, while the firstdata asset is the primary data asset for a first processing activity. Insuch embodiments, the second data asset may be a destination asset forthe first data asset as part of the first processing activity. Thesecond data asset may then be associated with one or more seconddestination assets to which the second data asset transfers data. Inthis way, particular data assets that make up the data model may defineone or more connections that the data model is configured to map andstore in memory.

Returning to Step 360, the system is configured to identify one or moreattributes associated with the second data asset, modify the data modelto include the one or more attributes, and map the one or moreattributes of the second data asset within the data model. The systemmay, for example, generate a second data inventory for the second dataasset that comprises any suitable attribute described with respect tothe first data asset above. The system may then modify the data model toinclude the one or more attributes and store the modified data model inmemory. The system may further, in various embodiments, associate thefirst and second data assets in memory as part of the data model. Insuch embodiments, the system may be configured to electronically linkthe first data asset with the second data asset. In various embodiments,such association may indicate a relationship between the first andsecond data assets in the context of the overall data model (e.g.,because the first data asset may serve as a collection asset for thesecond data asset, etc.).

Next, at Step 370, the system may be further configured to generate avisual representation of the data model. In particular embodiments, thevisual representation of the data model comprises a data map. The visualrepresentation may, for example, include the one or more data assets,one or more connections between the one or more data assets, the one ormore inventory attributes, etc.

In particular embodiments, generating the visual representation (e.g.,visual data map) of a particular data model (e.g., data inventory) mayinclude, for example, generating a visual representation that includes:(1) a visual indication of a first data asset (e.g., a storage asset), asecond data asset (e.g., a collection asset), and a third data asset(e.g., a transfer asset); (2) a visual indication of a flow of data(e.g., personal data) from the second data asset to the first data asset(e.g., from the collection asset to the storage asset); (3) a visualindication of a flow of data (e.g., personal data) from the first dataasset to the third data asset (e.g., from the storage asset to thetransfer asset); (4) one or more visual indications of a risk levelassociated with the transfer of personal data; and/or (5) any othersuitable information related to the one or more data assets, thetransfer of data between/among the one or more data assets, access todata stored or collected by the one or more data assets, etc.

In particular embodiments, the visual indication of a particular assetmay comprise a box, symbol, shape, or other suitable visual indicator.In particular embodiments, the visual indication may comprise one ormore labels (e.g., a name of each particular data asset, a type of theasset, etc.). In still other embodiments, the visual indication of aflow of data may comprise one or more arrows. In particular embodiments,the visual representation of the data model may comprise a data flow,flowchart, or other suitable visual representation.

In various embodiments, the system is configured to display (e.g., to auser) the generated visual representation of the data model on asuitable display device.

Exemplary Data Models and Visual Representations of Data Models (e.g.,Data Maps)

FIGS. 4-10 depict exemplary data models according to various embodimentsof the system described herein. FIG. 4, for example, depicts anexemplary data model that does not include a particular processingactivity (e.g., that is not associated with a particular processingactivity). As may be understood from the data model shown in thisfigure, a particular data asset (e.g., a primary data asset) may beassociated with a particular company (e.g., organization), ororganization within a particular company, sub-organization of aparticular organization, etc. In still other embodiments, the particularasset may be associated with one or more collection assets (e.g., one ormore data subjects from whom personal data is collected for storage bythe particular asset), one or more parties that have access to datastored by the particular asset, one or more transfer assets (e.g., oneor more assets to which data stored by the particular asset may betransferred), etc.

As may be understood from FIG. 4, a particular data model for aparticular asset may include a plurality of data elements. Whengenerating the data model for the particular asset, a system may beconfigured to substantially automatically identify one or more types ofdata elements for inclusion in the data model, and automaticallygenerate a data model that includes those identified data elements(e.g., even if one or more of those data elements must remainunpopulated because the system may not initially have access to a valuefor the particular data element). In such cases, the system may beconfigured to store a placeholder for a particular data element untilthe system is able to populate the particular data element with accuratedata.

As may be further understood from FIG. 4, the data model shown in FIG. 4may represent a portion of an overall data model. For example, in theembodiment shown in this figure, the transfer asset depicted may serveas a storage asset for another portion of the data model. In suchembodiments, the transfer asset may be associated with a respective oneor more of the types of data elements described above. In this way, thesystem may generate a data model that may build upon itself to comprisea plurality of layers as the system adds one or more new data assets,attributes, etc.

As may be further understood from FIG. 4, a particular data model mayindicate one or more parties that have access to and/or use of theprimary asset (e.g., storage asset). In such embodiments, the system maybe configured to enable the one or more parties to access one or morepieces of data (e.g., personal data) stored by the storage asset.

As shown in FIG. 4, the data model may further comprise one or morecollection assets (e.g., one or more data assets or individuals fromwhich the storage asset receives data such as personal data). In theexemplary data model (e.g., visual data map) shown in this figure, thecollection assets comprise a data subject (e.g., an individual that mayprovide data to the system for storage in the storage asset) and acollection asset (e.g., which may transfer one or more pieces of datathat the collection asset has collected to the storage asset).

FIG. 5 depicts a portion of an exemplary data model that is populatedfor the primary data asset Gusto. Gusto is a software application that,in the example shown in FIG. 5, may serve as a human resources servicethat contains financial, expense, review, time and attendance,background, and salary information for one or more employees of aparticular organization (e.g., GeneriTech). In the example of FIG. 5,the primary asset (e.g., Gusto) may be utilized by the HR (e.g., HumanResources) department of the particular organization (e.g., GeneriTech).Furthermore, the primary asset, Gusto, may collect financial informationfrom one or more data subjects (e.g., employees of the particularorganization), receive expense information transferred from Expensify(e.g., expensing software), and receive time and attendance datatransferred from Kronos (e.g., timekeeping software). In the exampleshown in FIG. 5, access to the information collected and/or stored byGusto may include, for example: (1) an ability to view and administersalary and background information by HR employees, and (2) an ability toview and administer employee review information by one or more servicemanagers. In the example shown in this figure, personal and other datacollected and stored by Gusto (e.g., salary information, etc.) may betransferred to a company banking system, to QuickBooks, and/or to an HRfile cabinet.

As may be understood from the example shown in FIG. 5, the system may beconfigured to generate a data model based around Gusto that illustratesa flow of personal data utilized by Gusto. The data model in thisexample illustrates, for example, a source of personal data collected,stored and/or processed by Gusto, a destination of such data, anindication of who has access to such data within Gusto, and anorganization and department responsible for the information collected byGusto. In particular embodiments, the data model and accompanying visualrepresentation (e.g., data map) generated by the system as described inany embodiment herein may be utilized in the context of compliance withone or more record keeping requirements related to the collection,storage, and processing of personal data.

FIGS. 6 and 7 depict an exemplary data model and related example that issimilar, in some respects, to the data model and example of FIGS. 4 and5. In the example shown in FIGS. 6 and 7, the exemplary data model andrelated example include a specific business process and processingactivity that is associated with the primary asset (Gusto). In thisexample, the business process is compensation and the specificprocessing activity is direct deposit generation in Gusto. As may beunderstood from this figure, the collection and transfer of data relatedto the storage asset of Gusto is based on a need to generate directdeposits through Gusto in order to compensate employees. Gusto generatesthe information needed to conduct a direct deposit (e.g., financial andsalary information) and then transmits this information to: (1) acompany bank system for execution of the direct deposit; (2) Quickbooksfor use in documenting the direct deposit payment; and (3) HR Filecabinet for use in documenting the salary info and other financialinformation.

As may be understood in light of this disclosure, when generating such adata model, particular pieces of data (e.g., data attributes, dataelements) may not be readily available to the system. In suchembodiment, the system is configured to identify a particular type ofdata, create a placeholder for such data in memory, and seek out (e.g.,scan for and populate) an appropriate piece of data to further populatethe data model. For example, in particular embodiments, the system mayidentify Gusto as a primary asset and recognize that Gusto storesexpense information. The system may then be configured to identify asource of the expense information (e.g., Expensify).

FIG. 8 depicts an exemplary screen display 800 that illustrates a visualrepresentation (e.g., visual data map) of a data model (e.g., a datainventory). In the example shown in FIG. 8, the data map provides avisual indication of a flow of data collected from particular datasubjects (e.g., employees 801). As may be understood from this figure,the data map illustrates that three separate data assets receive data(e.g., which may include personal data) directly from the employees 801.In this example, these three data assets include Kronos 803 (e.g., ahuman resources software application), Workday 805 (e.g., a humanresources software application), and ADP 807 (e.g., a human resourcessoftware application and payment processor). As shown in FIG. 8, thetransfer of data from the employees 801 to these assets is indicated byrespective arrows.

As further illustrated in FIG. 8, the data map indicates a transfer ofdata from Workday 805 to ADP 807 as well as to a Recovery Datacenter 809and a London HR File Center 811. As may be understood in light of thisdisclosure, the Recovery Datacenter 809 and London HR File Center 811may comprise additional data assets in the context of the data modelillustrated by the data map shown in FIG. 8. The Recover Datacenter 809may include, for example, one or more computer servers (e.g., backupservers). The London HR File Center 811 may include, for example, one ormore databases (e.g., such as the One or More Databases 140 shown inFIG. 1). As shown in FIG. 8, each particular data asset depicted in thedata map may be shown along with a visual indication of the type of dataasset. For example, Kronos 803, Workday 805, and ADP 807 are depictedadjacent a first icon type (e.g., a computer monitor), while RecoverDatacenter 809 and London HR File Center 811 are depicted adjacent asecond and third icon type respectively (e.g., a server cluster and afile folder). In this way, the system may be configured to visuallyindicate, via the data model, particular information related to the datamodel in a relatively minimal manner.

FIG. 9 depicts an exemplary screen display 900 that illustrates a datamap of a plurality of assets 905 in tabular form (e.g., table form). Asmay be understood from this figure, a table that includes one or moreinventory attributes of each particular asset 905 in the table mayindicate, for example: (1) a managing organization 910 of eachrespective asset 905; (2) a hosting location 915 of each respectiveasset 905 (e.g., a physical storage location of each asset 905); (3) atype 920 of each respective asset 905, if known (e.g., a database,software application, server, etc.); (4) a processing activity 925associated with each respective asset 905; and/or (5) a status 930 ofeach particular data asset 905. In various embodiments, the status 930of each particular asset 905 may indicate a status of the asset 905 inthe discovery process. This may include, for example: (1) a “new” statusfor a particular asset that has recently been discovered as an assetthat processes, stores, or collects personal data on behalf of anorganization (e.g., discovered via one or more suitable techniquesdescribed herein); (2) an “in discovery” status for a particular assetfor which the system is populating or seeking to populate one or moreinventory attributes, etc.

FIG. 10 depicts an exemplary data map 1000 that includes an asset map ofa plurality of data assets 1005A-F, which may, for example, be utilizedby a particular entity in the collection, storage, and/or processing ofpersonal data. As may be understood in light of this disclosure, theplurality of data assets 1005A-F may have been discovered using anysuitable technique described herein (e.g., one or more intelligentidentity scanning techniques, one or more questionnaires, one or moreapplication programming interfaces, etc.). In various embodiments, adata inventory for each of the plurality of data assets 1005A-F maydefine, for each of the plurality of data assets 1005A-F a respectiveinventory attribute related to a storage location of the data asset.

As may be understood from this figure, the system may be configured togenerate a map that indicates a location of the plurality of data assets1005A-F for a particular entity. In the embodiment shown in this figure,locations that contain a data asset are indicated by circular indiciathat contain the number of assets present at that location. In theembodiment shown in this figure, the locations are broken down bycountry. In particular embodiments, the asset map may distinguishbetween internal assets (e.g., first party servers, etc.) andexternal/third party assets (e.g., third party owned servers or softwareapplications that the entity utilizes for data storage, transfer, etc.).

In some embodiments, the system is configured to indicate, via thevisual representation, whether one or more assets have an unknownlocation (e.g., because the data model described above may be incompletewith regard to the location). In such embodiments, the system may beconfigured to: (1) identify the asset with the unknown location; (2) useone or more data modeling techniques described herein to determine thelocation (e.g., such as pinging the asset, generating one or morequestionnaires for completion by a suitable individual, etc.); and (3)update a data model associated with the asset to include the location.

Data Model Population Module

In particular embodiments, a Data Model Population Module 1100 isconfigured to: (1) determine one or more unpopulated inventoryattributes in a data model; (2) determine one or more attribute valuesfor the one or more unpopulated inventory attributes; and (3) modify thedata model to include the one or more attribute values.

Turning to FIG. 11, in particular embodiments, when executing the DataModel Population Module 1100, the system begins, at Step 1110, byanalyzing one or more data inventories for each of the one or more dataassets in the data model. The system may, for example, identify one ormore particular data elements (e.g., inventory attributes) that make upthe one or more data inventories. The system may, in variousembodiments, scan one or more data structures associated with the datamodel to identify the one or more data inventories. In variousembodiments, the system is configured to build an inventory of existing(e.g., known) data assets and identify inventory attributes for each ofthe known data assets.

Continuing to Step 1120, the system is configured to determine, for eachof the one or more data inventories, one or more populated inventoryattributes and one or more unpopulated inventory attributes (e.g.,and/or one or more unpopulated data assets within the data model). As aparticular example related to an unpopulated data asset, when generatingand populating a data model, the system may determine that, for aparticular asset, there is a destination asset. In various embodiments,the destination asset may be known (e.g., and already stored by thesystem as part of the data model). In other embodiments, the destinationasset may be unknown (e.g., a data element that comprises thedestination asset may comprise a placeholder or other indication inmemory for the system to populate the unpopulated inventory attribute(e.g., data element).

As another particular example, a particular storage asset may beassociated with a plurality of inventory assets (e.g., stored in a datainventory associated with the storage asset). In this example, theplurality of inventory assets may include an unpopulated inventoryattribute related to a type of personal data stored in the storageasset. The system may, for example, determine that the type of personaldata is an unpopulated inventory asset for the particular storage asset.

Returning to Step 1130, the system is configured to determine, for eachof the one or more unpopulated inventory attributes, one or moreattribute values. In particular embodiments, the system may determinethe one or more attribute values using any suitable technique (e.g., anysuitable technique for populating the data model). In particularembodiments, the one or more techniques for populating the data modelmay include, for example: (1) obtaining data for the data model by usingone or more questionnaires associated with a particular privacycampaign, processing activity, etc.; (2) using one or more intelligentidentity scanning techniques discussed herein to identify personal datastored by the system and then map such data to a suitable data model;(3) using one or more application programming interfaces (API) to obtaindata for the data model from another software application; and/or (4)using any other suitable technique. Exemplary techniques for determiningthe one or more attribute values are described more fully below. Inother embodiments, the system may be configured to use such techniquesor other suitable techniques to populate one or more unpopulated dataassets within the data model.

Next, at Step 1140, the system modifies the data model to include theone or more attribute values for each of the one or more unpopulatedinventory attributes. The system may, for example, store the one or moreattributes values in computer memory, associate the one or moreattribute values with the one or more unpopulated inventory attributes,etc. In still other embodiments, the system may modify the data model toinclude the one or more data assets identified as filling one or morevacancies left within the data model by the unpopulated one or more dataassets.

Continuing to Step 1150, the system is configured to store the modifieddata model in memory. In various embodiments, the system is configuredto store the modified data model in the One or More Databases 140, or inany other suitable location. In particular embodiments, the system isconfigured to store the data model for later use by the system in theprocessing of one or more data subject access requests. In otherembodiments, the system is configured to store the data model for use inone or more privacy impact assessments performed by the system.

Data Model Population Questionnaire Generation Module

In particular embodiments, a Data Population Questionnaire GenerationModule 1200 is configured to generate a questionnaire (e.g., one or morequestionnaires) comprising one or more questions associated with one ormore particular unpopulated data attributes, and populate theunpopulated data attributes based at least in part on one or moreresponses to the questionnaire. In other embodiments, the system may beconfigured to populate the unpopulated data attributes based on one ormore responses to existing questionnaires.

In various embodiments, the one or more questionnaires may comprise oneor more processing activity questionnaires (e.g., privacy impactassessments, data privacy impact assessments, etc.) configured to elicitone or more pieces of data related to one or more undertakings by anorganization related to the collection, storage, and/or processing ofpersonal data (e.g., processing activities). In particular embodiments,the system is configured to generate the questionnaire (e.g., aquestionnaire template) based at least in part on one or more processingactivity attributes, data asset attributes (e.g., inventory attributes),or other suitable attributes discussed herein.

Turning to FIG. 12, in particular embodiments, when executing the DataPopulation Questionnaire Generation Module 1200, the system begins, atStep 1210, by identifying one or more unpopulated data attributes from adata model. The system may, for example, identify the one or moreunpopulated data attributes using any suitable technique describedabove. In particular embodiments, the one or more unpopulated dataattributes may relate to, for example, one or more processing activityor asset attributes such as: (1) one or more processing activitiesassociated with a particular data asset; (2) transfer data associatedwith the particular data asset (e.g., how and where the data storedand/or collected by the particular data asset is being transferred toand/or from); (3) personal data associated with the particular dataassets asset (e.g., what type of personal data is collected and/orstored by the particular data asset; how, and from where, the data iscollected, etc.); (4) storage data associated with the personal data(e.g., whether the data is being stored, protected and deleted); and (5)any other suitable attribute related to the collection, use, andtransfer of personal data by one or more data assets or via one or moreprocessing activities. In other embodiments, the one or more unpopulatedinventory attributes may comprise one or more other pieces ofinformation such as, for example: (1) the type of data being stored bythe particular data asset; (2) an amount of data stored by theparticular data asset; (3) whether the data is encrypted by theparticular data asset; (4) a location of the stored data (e.g., aphysical location of one or more computer servers on which the data isstored by the particular data asset); etc.

Continuing to Step 1220, the system generates a questionnaire (e.g., aquestionnaire template) comprising one or more questions associated withone or more particular unpopulated data attributes. As may be understoodin light of the above, the one or more particulate unpopulated dataattributes may relate to, for example, a particular processing activityor a particular data asset (e.g., a particular data asset utilized aspart of a particular processing activity). In various embodiments, theone or more questionnaires comprise one or more questions associatedwith the unpopulated data attribute. For example, if the data modelincludes an unpopulated data attribute related to a location of a serveron which a particular asset stores personal data, the system maygenerate a questionnaire associated with a processing activity thatutilizes the asset (e.g., or a questionnaire associated with the asset).The system may generate the questionnaire to include one or morequestions regarding the location of the server.

Returning to Step 1230, the system maps one or more responses to the oneor more questions to the associated one or more particular unpopulateddata attributes. The system may, for example, when generating thequestionnaire, associate a particular question with a particularunpopulated data attribute in computer memory. In various embodiments,the questionnaire may comprise a plurality of question/answer pairings,where the answer in the question/answer pairings maps to a particularinventory attribute for a particular data asset or processing activity.

In this way, the system may, at least partially in response to receivinga response to the particular question, substantially automaticallypopulate the particular unpopulated data attribute. Accordingly, at Step1240, the system modifies the data model to populate the one or moreresponses as one or more data elements for the one or more particularunpopulated data attributes. In particular embodiments, the system isconfigured to modify the data model such that the one or more responsesare stored in association with the particular data element (e.g.,unpopulated data attribute) to which the system mapped it at Step 1230.In various embodiments, the system is configured to store the modifieddata model in the One or More Databases 140, or in any other suitablelocation. In particular embodiments, the system is configured to storethe data model for later use by the system in the processing of one ormore data subject access requests. In other embodiments, the system isconfigured to store the data model for use in one or more privacy impactassessments performed by the system.

Continuing to optional Step 1250, the system may be configured to modifythe questionnaire based at least in part on the one or more responses.The system may, for example, substantially dynamically add and/or removeone or more questions to/from the questionnaire based at least in parton the one or more responses (e.g., one or more response received by auser completing the questionnaire). For example, the system may, inresponse to the user providing a particular inventory attribute or newasset, generates additional questions that relate to that particularinventory attribute or asset. The system may, as the system addsadditional questions, substantially automatically map one or moreresponses to one or more other inventory attributes or assets. Forexample, in response to the user indicating that personal data for aparticular asset is stored in a particular location, the system maysubstantially automatically generate one or more additional questionsrelated to, for example, an encryption level of the storage, who hasaccess to the storage location, etc.

In still other embodiments, the system may modify the data model toinclude one or more additional assets, data attributes, inventoryattributes, etc. in response to one or more questionnaire responses. Forexample, the system may modify a data inventory for a particular assetto include a storage encryption data element (which specifies whetherthe particular asset stores particular data in an encrypted format) inresponse to receiving such data from a questionnaire. Modification of aquestionnaire is discussed more fully below with respect to FIG. 13.

Data Model Population via Questionnaire Process Flow

FIG. 13 depicts an exemplary process flow 1300 for populating a datamodel (e.g., modifying a data model to include a newly discovered dataasset, populating one or more inventory attributes for a particularprocessing activity or data asset, etc.). In particular, FIG. 13 depictsone or more exemplary data relationships between one or more particulardata attributes (e.g., processing activity attributes and/or assetattributes), a questionnaire template (e.g., a processing activitytemplate and/or a data asset template), a completed questionnaire (e.g.,a processing activity assessment and/or a data asset assessment), and adata inventory (e.g., a processing activity inventory and/or an assetinventory). As may be understood from this figure the system isconfigured to: (1) identify new data assets; (2) generate an assetinventory for identified new data assets; and (3) populate the generatedasset inventories. Systems and methods for populating the generatedinventories are described more fully below.

As may be understood from FIG. 13, a system may be configured to mapparticular processing activity attributes 1320A to each of: (1) aprocessing activity template 1330A; and (2) a processing activity datainventory 1310A. As may be understood in light of this disclosure, theprocessing activity template 1330A may comprise a plurality of questions(e.g., as part of a questionnaire), which may, for example, beconfigured to elicit discovery of one or more new data assets. Theplurality of questions may each correspond to one or more fields in theprocessing activity inventory 1310A, which may, for example, define oneor more inventory attributes of the processing activity.

In particular embodiments, the system is configured to provide aprocessing activity assessment 1340A to one or more individuals forcompletion. As may be understood from FIG. 13, the system is configuredto launch the processing activity assessment 1340A from the processingactivity inventory 1310A and further configured to create the processingactivity assessment 1340A from the processing activity template 1330.The processing activity assessment 1340A may comprise, for example, oneor more questions related to the processing activity. The system may, invarious embodiments, be configured to map one or more responses providedin the processing activity assessment 1340A to one or more correspondingfields in the processing activity inventory 1310A. The system may thenbe configured to modify the processing activity inventory 1310A toinclude the one or more responses, and store the modified inventory incomputer memory. In various embodiments, the system may be configured toapprove a processing activity assessment 1340A (e.g., receive approvalof the assessment) prior to feeding the processing activity inventoryattribute values into one or more fields and/or cells of the inventory.

As may be further understood from FIG. 13, in response to creating a newasset record (e.g., which the system may create, for example, inresponse to a new asset discovery via the processing activity assessment1340A described immediately above, or in any other suitable manner), thesystem may generate an asset inventory 1310B (e.g., a data assetinventory) that defines a plurality of inventory attributes for the newasset (e.g., new data asset).

As may be understood from FIG. 13, a system may be configured to mapparticular asset attributes 1320B to each of: (1) an asset template1330BA; and (2) an asset inventory 1310A. As may be understood in lightof this disclosure, the asset template 1330B may comprise a plurality ofquestions (e.g., as part of a questionnaire), which may, for example, beconfigured to elicit discovery of one or more processing activitiesassociated with the asset and/or one or more inventory attributes of theasset. The plurality of questions may each correspond to one or morefields in the asset inventory 130B, which may, for example, define oneor more inventory attributes of the asset.

In particular embodiments, the system is configured to provide an assetassessment 1340B to one or more individuals for completion. As may beunderstood from FIG. 13, the system is configured to launch the assetassessment 1340B from the asset inventory 1310B and further configuredto create the asset assessment 1340B from the asset template 1330B. Theasset assessment 1340B may comprise, for example, one or more questionsrelated to the data asset. The system may, in various embodiments, beconfigured to map one or more responses provided in the asset assessment1340B to one or more corresponding fields in the asset inventory 1310B.The system may then be configured to modify the asset inventory 1310B(e.g., and/or a related processing activity inventory 1310A) to includethe one or more responses, and store the modified inventory in computermemory. In various embodiments, the system may be configured to approvean asset assessment 1340B (e.g., receive approval of the assessment)prior to feeding the asset inventory attribute values into one or morefields and/or cells of the inventory.

FIG. 13 further includes a detail view 1350 of a relationship betweenparticular data attributes 1320C with an exemplary data inventory 1310Cand a questionnaire template 1330C. As may be understood from thisdetail view 1350, a particular attribute name may map to a particularquestion title in a template 1330C as well as to a field name in anexemplary data inventory 1310C. In this way, the system may beconfigured to populate (e.g., automatically populate) a field name for aparticular inventory 1310C in response to a user providing a questiontitle as part of a questionnaire template 1330C. Similarly, a particularattribute description may map to a particular question description in atemplate 1330C as well as to a tooltip on a fieldname in an exemplarydata inventory 1310C. In this way, the system may be configured toprovide the tooltip for a particular inventory 1310C that includes thequestion description provided by a user as part of a questionnairetemplate 1330C.

As may be further understood from the detail view 1350 of FIG. 13, aparticular response type may map to a particular question type in atemplate 1330C as well as to a field type in an exemplary data inventory1310C. A particular question type may include, for example, amultiple-choice question (e.g., A, B, C, etc.), a freeform response, aninteger value, a drop-down selection, etc. A particular field type mayinclude, for example, a memo field type, a numeric field type, aninteger field type, a logical field type, or any other suitable fieldtype. A particular data attribute may require a response type of, forexample: (1) a name of an organization responsible for a data asset(e.g., a free form response); (2) a number of days that data is storedby the data asset (e.g., an integer value); and/or (3) any othersuitable response type.

In still other embodiments, the system may be configured to map a one ormore attribute values to one or more answer choices in a template 1330Cas well as to one or more lists and/or responses in a data inventory1310C. The system may then be configured to populate a field in the datainventory 1310C with the one or more answer choices provided in aresponse to a question template 1330C with one or more attribute values.

Exemplary Questionnaire Generation and Completion User Experience

FIGS. 14-25 depict exemplary screen displays that a user may encounterwhen generating a questionnaire (e.g., one or more questionnaires and/ortemplates) for populating one or more data elements (e.g., inventoryattributes) of a data model for a data asset and/or processing activity.FIG. 14, for example, depicts an exemplary asset-based questionnairetemplate builder 1400. As may be understood from FIG. 14, the templatebuilder may enable a user to generate an asset based questionnairetemplate that includes one or more sections 1420 related to the asset(e.g., asset information, security, disposal, processing activities,etc.). As may be understood in light of this disclosure, the system maybe configured to substantially automatically generate an asset-basedquestionnaire template based at least in part on the one or moreunpopulated inventory attributes discussed above. The system may, forexample, be configured to generate a template that is configured topopulate the one or more unpopulated attributes (e.g., by elicitingresponses, via a questionnaire to one or more questions that are mappedto the attributes within the data inventory).

In various embodiments, the system is configured to enable a user tomodify a default template (e.g., or a system-created template) by, forexample, adding additional sections, adding one or more additionalquestions to a particular section, etc. In various embodiments, thesystem may provide one or more tools for modifying the template. Forexample, in the embodiment shown in FIG. 14, the system may provide auser with a draft and drop question template 1410, from which the usermay select a question type (e.g., textbox, multiple choice, etc.).

A template for an asset may include, for example: (1) one or morequestions requesting general information about the asset; (2) one ormore security-related questions about the asset; (3) one or morequestions regarding how the data asset disposes of data that it uses;and/or (4) one or more questions regarding processing activities thatinvolve the data asset. In various embodiments, each of these one ormore sections may comprise one or more specific questions that may mapto particular portions of a data model (e.g., a data map).

FIG. 15 depicts an exemplary screen display of a processing activityquestionnaire template builder 1500. The screen display shown in FIG. 15is similar to the template builder shown in FIG. 14 with respect to thedata asset-based template builder. As may be understood from FIG. 15,the template builder may enable a user to generate a processing activitybased questionnaire template that includes one or more sections 1520related to the processing activity (e.g., business process information,personal data, source, storage, destinations, access and use, etc.). Asmay be understood in light of this disclosure, the system may beconfigured to substantially automatically generate a processing activitybased questionnaire template based at least in part on the one or moreunpopulated inventory attributes related to the processing activity(e.g., as discussed above). The system may, for example, be configuredto generate a template that is configured to populate the one or moreunpopulated attributes (e.g., by eliciting responses, via aquestionnaire to one or more questions that are mapped to the attributeswithin the data inventory).

In various embodiments, the system is configured to enable a user tomodify a default template (e.g., or a system-created template) by, forexample, adding additional sections, adding one or more additionalquestions to a particular section, etc. In various embodiments, thesystem may provide one or more tools for modifying the template. Forexample, in the embodiment shown in FIG. 15, the system may provide auser with a draft and drop question template 1510, from which the usermay select a question type (e.g., textbox, multiple choice, assetattributes, data subjects, etc.). The system may be further configuredto enable a user to publish a completed template (e.g., for use in aparticular assessment). In other embodiments, the system may beconfigured to substantially automatically publish the template.

In various embodiments, a template for a processing activity mayinclude, for example: (1) one or more questions related to the type ofbusiness process that involves a particular data asset; (2) one or morequestions regarding what type of personal data is acquired from datasubjects for use by a particular data asset; (3) one or more questionsrelated to a source of the acquired personal data; (4) one or morequestions related to how and/or where the personal data will be storedand/or for how long; (5) one or more questions related to one or moreother data assets that the personal data will be transferred to; and/or(6) one or more questions related to who will have the ability to accessand/or use the personal data.

Continuing to FIG. 16, an exemplary screen display 1600 depicts alisting of assets 1610 for a particular entity. These may, for example,have been identified as part of the data model generation systemdescribed above. As may be understood from this figure, a user mayselect a drop-down indicator 1615 to view more information about aparticular asset. In the exemplary embodiment shown in FIG. 16, thesystem stores the managing organization group for the “New Asset”, butis missing some additional information (e.g., such as a description 1625of the asset). In order to fill out the missing inventory attributes forthe “New Asset”, the system, in particular embodiments, is configured toenable a user to select a Send Assessment indicia 1620 in order totransmit an assessment related to the selected asset to an individualtasked with providing one or more pieces of information related to theasset (e.g., a manager, or other individual with knowledge of the one ormore inventory attributes).

In response to the user selecting the Send Assessment indicia 1620, thesystem may create the assessment based at least in part on a templateassociated with the asset, and transmit the assessment to a suitableindividual for completion (e.g., and/or transmit a request to theindividual to complete the assessment).

FIG. 17 depicts an exemplary assessment transmission interface 1700 viawhich a user can transmit one or more assessments for completion. Asshown in this figure, the user may assign a respondent, provide adeadline, indicate a reminder time, and provide one or more commentsusing an assessment request interface 1710. The user may then select aSend Assessment(s) indicia 1720 in order to transmit the assessment.

FIG. 18 depicts an exemplary assessment 1800 which a user may encounterin response to receiving a request to complete the assessment asdescribed above with respect to FIGS. 16 and 17. As shown in FIG. 18,the assessment 1800 may include one or more questions that map to theone or more unpopulated attributes for the asset shown in FIG. 16. Forexample, the one or more questions may include a question related to adescription of the asset, which may include a free form text box 1820for providing a description of the asset. FIG. 19 depicts an exemplaryscreen display 1900 with the text box 1920 completed, where thedescription includes a value of “Value_1”. As shown in FIGS. 18 and 19,the user may have renamed “New Asset” (e.g., which may have included adefault or placeholder name) shown in FIGS. 16 and 17 to “7^(th) Asset.”

Continuing to FIG. 20, the exemplary screen display 2000 depicts thelisting of assets 2010 from FIG. 16 with some additional attributespopulated. For example, the Description 2025 (e.g., “Value_1”) providedin FIG. 19 has been added to the inventory. As may be understood inlight of this disclosure, in response to a user providing thedescription via the assessment shown in FIGS. 18 and 19, the system maybe configured to map the provided description to the attribute valueassociated with the description of the asset in the data inventory. Thesystem may have then modified the data inventory for the asset toinclude the description attribute. In various embodiments, the system isconfigured to store the modified data inventory as part of a data model(e.g., in computer memory).

FIGS. 21-24 depict exemplary screen displays showing exemplary questionsthat make up part of a processing activity questionnaire (e.g.,assessment). FIG. 21 depicts an exemplary interface 2100 for respondingto a first question 2110 and a second question 2120. As shown in FIG.21, the first question 2110 relates to whether the processing activityis a new or existing processing activity. The first question 2110 shownin FIG. 21 is a multiple-choice question. The second question 2120relates to whether the organization is conducting the activity on behalfof another organization. As shown in this figure, the second question2120 includes both a multiple-choice portion and a free-form responseportion.

As discussed above, in various embodiments, the system may be configuredto modify a questionnaire in response to (e.g., based on) one or moreresponses provided by a user completing the questionnaire. In particularembodiments, the system is configured to modify the questionnairesubstantially on-the-fly (e.g., as the user provides each particularanswer). FIG. 22 depicts an interface 2200 that includes a secondquestion 2220 that differs from the second question 2120 shown in FIG.21. As may be understood in light of this disclosure, in response to theuser providing a response to the first question 2110 in FIG. 21 thatindicates that the processing activity is a new processing activity, thesystem may substantially automatically modify the second question 2120from FIG. 21 to the second question 2220 from FIG. 22 (e.g., such thatthe second question 2220 includes one or more follow up questions orrequests for additional information based on the response to the firstquestion 2110 in FIG. 21).

As shown in FIG. 22, the second question 2220 requests a description ofthe activity that is being pursued. In various embodiments (e.g., suchas if the user had selected that the processing activity was an existingone), the system may not modify the questionnaire to include the secondquestion 2220 from FIG. 22, because the system may already storeinformation related to a description of the processing activity atissue. In various embodiments, any suitable question described hereinmay include a tooltip 2225 on a field name (e.g., which may provide oneor more additional pieces of information to guide a user's response tothe questionnaire and/or assessment).

FIGS. 23 and 24 depict additional exemplary assessment questions. Thequestions shown in these figures relate to, for example, particular dataelements processed by various aspects of a processing activity.

FIG. 25 depicts a dashboard 2500 that includes an accounting of one ormore assessments that have been completed, are in progress, or requirecompletion by a particular organization. The dashboard 2500 shown inthis figure is configured to provide information relate to the status ofone or more outstanding assessments. As may be understood in light ofthis disclosure, because of the volume of assessment requests, it may benecessary to utilize one or more third party organizations to facilitatea timely completion of one or more assessment requests. In variousembodiments, the dashboard may indicate that, based on a fact that anumber of assessments are still in progress or incomplete, that aparticular data model for an entity, data asset, processing activity,etc. remains incomplete. In such embodiments, an incomplete nature of adata model may raise one or more flags or indicate a risk that an entitymay not be in compliance with one or more legal or industry requirementsrelated to the collection, storage, and/or processing of personal data.

Intelligent Identity Scanning Module

Turning to FIG. 26, in particular embodiments, the Intelligent IdentityScanning Module 2600 is configured to scan one or more data sources toidentify personal data stored on one or more network devices for aparticular organization, analyze the identified personal data, andclassify the personal data (e.g., in a data model) based at least inpart on a confidence score derived using one or more machine learningtechniques. The confidence score may be and/or comprise, for example, anindication of the probability that the personal data is actuallyassociated with a particular data subject (e.g., that there is at leastan 80% confidence level that a particular phone number is associatedwith a particular individual.)

When executing the Intelligent Identity Scanning Module 2600, the systembegins, at Step 2610, by connecting to one or more databases or otherdata structures, and scanning the one or more databases to generate acatalog of one or more individuals and one or more pieces of personalinformation associated with the one or more individuals. The system may,for example, be configured to connect to one or more databasesassociated with a particular organization (e.g., one or more databasesthat may serve as a storage location for any personal or other datacollected, processed, etc. by the particular organization, for example,as part of a suitable processing activity. As may be understood in lightof this disclosure, a particular organization may use a plurality of oneor more databases (e.g., the One or More Databases 140 shown in FIG. 1),a plurality of servers (e.g., the One or More Third Party Servers 160shown in FIG. 1), or any other suitable data storage location in orderto store personal data and other data collected as part of any suitableprivacy campaign, privacy impact assessment, processing activity, etc.

In particular embodiments, the system is configured to scan the one ormore databases by searching for particular data fields comprising one ormore pieces of information that may include personal data. The systemmay, for example, be configured to scan and identify one of more piecesof personal data such as: (1) name; (2) address; (3) telephone number;(4) e-mail address; (5) social security number; (6) informationassociated with one or more credit accounts (e.g., credit card numbers);(7) banking information; (8) location data; (9) internet search history;(10) non-credit account data; and/or (11) any other suitable personalinformation discussed herein. In particular embodiments, the system isconfigured to scan for a particular type of personal data (e.g., or oneor more particular types of personal data).

The system may, in various embodiments, be further configured togenerate a catalog of one or more individuals that also includes one ormore pieces of personal information (e.g., personal data) identified forthe individuals during the scan. The system may, for example, inresponse to discovering one or more pieces of personal data in aparticular storage location, identify one or more associations betweenthe discovered pieces of personal data. For example, a particulardatabase may store a plurality of individuals' names in association withtheir respective telephone numbers. One or more other databases mayinclude any other suitable information.

The system may, for example, generate the catalog to include anyinformation associated with the one or more individuals identified inthe scan. The system may, for example, maintain the catalog in anysuitable format (e.g., a data table, etc.).

In still other embodiments, in addition to connecting to a database, thesystem may be configured to: (1) access an application through one ormore application programming interfaces (APIs); (2) use one or morescreen scraping techniques on an end user page to identify and analyzeeach field on the page; and/or (3) connect to any other suitable datastructure in order to generate the catalog of individuals and personalinformation associated with each of the individuals. In someembodiments, the system may be configured to analyze one or more accesslogs and applications set up through a system active directory or SSOportal for which one or more applications might contain certain data foruser groups. The system may then be configured to analyze an emailenvironment to identify one or more links to particular businessapplications, which may, for example, be in use by an entity and containcertain data. In still other embodiments, the system may be configuredto analyze one or more system log files (Syslog) from a securityenvironment to capture which particular applications an entity may beusing in order to discover such applications.

Continuing to Step 2620, the system is configured to scan one or morestructured and/or unstructured data repositories based at least in parton the generated catalog to identify one or more attributes of dataassociated with the one or more individuals. The system may, forexample, be configured to utilize information discovered during theinitial scan at Step 2610 to identify the one or more attributes of dataassociated with the one or more individuals.

For example, the catalog generated at Step 2610 may include a name,address, and phone number for a particular individual. The system may beconfigured, at Step 2620, to scan the one or more structured and/orunstructured data repositories to identify one or more attributes thatare associated with one or more of the particular individual's name,address and/or phone number. For example, a particular data repositorymay store banking information (e.g., a bank account number and routingnumber for the bank) in association with the particular individual'saddress. In various embodiments, the system may be configured toidentify the banking information as an attribute of data associated withthe particular individual. In this way, the system may be configured toidentify particular data attributes (e.g., one or more pieces ofpersonal data) stored for a particular individual by identifying theparticular data attributes using information other than the individual'sname.

Returning to Step 2630, the system is configured to analyze andcorrelate the one or more attributes and metadata for the scanned one ormore structured and/or unstructured data repositories. In particularembodiments, the system is configured to correlate the one or moreattributes with metadata for the associated data repositories from whichthe system identified the one or more attributes. In this way, thesystem may be configured to store data regarding particular datarepositories that store particular data attributes.

In particular embodiments, the system may be configured tocross-reference the data repositories that are discovered to store oneor more attributes of personal data associated with the one or moreindividuals with a database of known data assets. In particularembodiments, the system is configured to analyze the data repositoriesto determine whether each data repository is part of an existing datamodel of data assets that collect, store, and/or process personal data.In response to determining that a particular data repository is notassociated with an existing data model, the system may be configured toidentify the data repository as a new data asset (e.g., via assetdiscovery), and take one or more actions (e.g., such as any suitableactions described herein) to generate and populate a data model of thenewly discovered data asset. This may include, for example: (1)generating a data inventory for the new data asset; (2) populating thedata inventory with any known attributes associated with the new dataasset; (3) identifying one or more unpopulated (e.g., unknown)attributes of the data asset; and (4) taking any suitable actiondescribed herein to populate the unpopulated data attributes.

In particular embodiments, the system my, for example: (1) identify asource of the personal data stored in the data repository that led tothe new asset discovery; (2) identify one or more relationships betweenthe newly discovered asset and one or more known assets; and/or (3) etc.

Continuing to Step 2640, the system is configured to use one or moremachine learning techniques to categorize one or more data elements fromthe generated catalog, analyze a flow of the data among the one or moredata repositories, and/or classify the one or more data elements basedon a confidence score as discussed below.

Continuing to Step 2650, the system, in various embodiments, isconfigured to receive input from a user confirming or denying acategorization of the one or more data elements, and, in response,modify the confidence score. In various embodiments, the system isconfigured to iteratively repeat Steps 2640 and 2650. In this way, thesystem is configured to modify the confidence score in response to auser confirming or denying the accuracy of a categorization of the oneor more data elements. For example, in particular embodiments, thesystem is configured to prompt a user (e.g., a system administrator,privacy officer, etc.) to confirm that a particular data element is, infact, associated with a particular individual from the catalog. Thesystem may, in various embodiments, be configured to prompt a user toconfirm that a data element or attribute discovered during one or moreof the scans above were properly categorized at Step 2640.

In particular embodiments, the system is configured to modify theconfidence score based at least in part on receiving one or moreconfirmations that one or more particular data elements or attributesdiscovered in a particular location during a scan are associated withparticular individuals from the catalog. As may be understood in lightof this disclosure, the system may be configured to increase theconfidence score in response to receiving confirmation that particulartypes of data elements or attributes discovered in a particular storagelocation are typically confirmed as being associated with particularindividuals based on one or more attributes for which the system wasscanning.

Exemplary Intelligent Identity Scanning Technical Platforms

FIG. 27 depicts an exemplary technical platform via which the system mayperform one or more of the steps described above with respect to theIntelligent Identity Scanning Module 2600. As shown in the embodiment inthis figure, an Intelligent Identity Scanning System 2600 comprises anIntelligent Identity Scanning Server 130, such as the IntelligentIdentity Scanning Server 130 described above with respect to FIG. 1. TheIntelligent Identity Scanning Server 130 may, for example, comprise aprocessing engine (e.g., one or more computer processors). In someembodiments, the Intelligent Identity Scanning Server 130 may includeany suitable cloud hosted processing engine (e.g., one or morecloud-based computer servers). In particular embodiments, theIntelligent Identity Scanning Server 130 is hosted in a Microsoft Azurecloud.

In particular embodiments, the Intelligent Identity Scanning Server 130is configured to sit outside one or more firewalls (e.g., such as thefirewall 195 shown in FIG. 26). In such embodiments, the IntelligentIdentity Scanning Server 130 is configured to access One or More RemoteComputing Devices 150 through the Firewall 195 (e.g., one or morefirewalls) via One or More Networks 115 (e.g., such as any of the One orMore Networks 115 described above with respect to FIG. 1).

In particular embodiments, the One or More Remote Computing Devices 150include one or more computing devices that make up at least a portion ofone or more computer networks associated with a particular organization.In particular embodiments, the one or more computer networks associatedwith the particular organization comprise one or more suitable servers,one or more suitable databases, one or more privileged networks, and/orany other suitable device and/or network segment that may store and/orprovide for the storage of personal data. In the embodiment shown inFIG. 27, the one or more computer networks associated with theparticular organization may comprise One or More Third Party Servers160, One or More Databases 140, etc. In particular embodiments, the Oneor More Remote Computing Devices 150 are configured to access one ormore segments of the one or more computer networks associated with theparticular organization. In some embodiments, the one or more computernetworks associated with the particular organization comprise One orMore Privileged Networks 165. In still other embodiments, the one ormore computer networks comprise one or more network segments connectedvia one or more suitable routers, one or more suitable network hubs, oneor more suitable network switches, etc.

As shown in FIG. 27, various components that make up one or more partsof the one or more computer networks associated with the particularorganization may store personal data (e.g., such as personal data storedon the One or More Third Party Servers 160, the One or More Databases140, etc.). In various embodiments, the system is configured to performone or more steps related to the Intelligent Identity Scanning Server2600 in order to identify the personal data for the purpose ofgenerating the catalog of individuals described above (e.g., and/oridentify one or more data assets within the organization's network thatstore personal data)

As further shown in FIG. 27, in various embodiments, the One or MoreRemote Computing Devices 150 may store a software application (e.g., theIntelligent Identity Scanning Module). In such embodiments, the systemmay be configured to provide the software application for installationon the One or More Remote Computing Devices 150. In particularembodiments, the software application may comprise one or more virtualmachines. In particular embodiments, the one or more virtual machinesmay be configured to perform one or more of the steps described abovewith respect to the Intelligent Identity Scanning Module 2600 (e.g.,perform the one or more steps locally on the One or More RemoteComputing Devices 150).

In various embodiments, the one or more virtual machines may have thefollowing specifications: (1) any suitable number of cores (e.g., 4, 6,8, etc.); (2) any suitable amount of memory (e.g., 4 GB, 8 GB, 16 GBetc.); (3) any suitable operating system (e.g., CentOS 7.2); and/or (4)any other suitable specification. In particular embodiments, the one ormore virtual machines may, for example, be used for one or more suitablepurposes related to the Intelligent Identity Scanning System 2700. Theseone or more suitable purposes may include, for example, running any ofthe one or more modules described herein, storing hashed and/ornon-hashed information (e.g., personal data, personally identifiabledata, catalog of individuals, etc.), storing and running one or moresearching and/or scanning engines (e.g., Elasticsearch), etc.

In various embodiments, the Intelligent Identity Scanning System 2700may be configured to distribute one or more processes that make up partof the Intelligent Identity Scanning Process (e.g., described above withrespect to the Intelligent Identity Scanning Module 1800). The one ormore software applications installed on the One or more Remote ComputingDevices 150 may, for example, be configured to provide access to the oneor more computer networks associated with the particular organization tothe Intelligent Identity Scanning Server 130. The system may then beconfigured to receive, from the One or more Remote Computing Devices 150at the Intelligent Identity Scanning Server 130, via the Firewall 195and One or More Networks 115, scanned data for analysis.

In particular embodiments, the Intelligent Identity Scanning System 2700is configured to reduce an impact on a performance of the One or MoreRemote Computing Devices 150, One or More Third Party Servers 160 andother components that make up one or more segments of the one or morecomputer networks associated with the particular organization. Forexample, in particular embodiments, the Intelligent Identity ScanningSystem 2700 may be configured to utilize one or more suitable bandwidththrottling techniques. In other embodiments, the Intelligent IdentityScanning System 2700 is configured to limit scanning (e.g., any of theone or more scanning steps described above with respect to theIntelligent Identity Scanning Module 2600) and other processing steps(e.g., one or more steps that utilize one or more processing resources)to non-peak times (e.g., during the evening, overnight, on weekendsand/or holidays, etc.). In other embodiments, the system is configuredto limit performance of such processing steps to backup applications anddata storage locations. The system may, for example, use one or moresampling techniques to decrease a number of records required to scanduring the personal data discovery process.

FIG. 28 depicts an exemplary asset access methodology that the systemmay utilize in order to access one or more network devices that maystore personal data (e.g., or other personally identifiableinformation). As may be understood from this figure, the system may beconfigured to access the one or more network devices using a locallydeployed software application (e.g., such as the software applicationdescribed immediately above). In various embodiments, the softwareapplication is configured to route identity scanning traffic through oneor more gateways, configure one or more ports to accept one or moreidentity scanning connections, etc.

As may be understood from this figure, the system may be configured toutilize one or more credential management techniques to access one ormore privileged network portions. The system may, in response toidentifying particular assets or personally identifiable information viaa scan, be configured to retrieve schema details such as, for example,an asset ID, Schema ID, connection string, credential reference URL,etc. In this way, the system may be configured to identify and store alocation of any discovered assets or personal data during a scan.

Data Subject Access Request Fulfillment Module

Turning to FIG. 29, in particular embodiments, a Data Subject AccessRequest Fulfillment Module 2900 is configured to receive a data subjectaccess request, process the request, and fulfill the request based atleast in part on one or more request parameters. In various embodiments,an organization, corporation, etc. may be required to provideinformation requested by an individual for whom the organization storespersonal data within a certain time period (e.g., 30 days). As aparticular example, an organization may be required to provide anindividual with a listing of, for example: (1) any personal data thatthe organization is processing for an individual, (2) an explanation ofthe categories of data being processed and the purpose of suchprocessing; and/or (3) categories of third parties to whom the data maybe disclosed.

Various privacy and security policies (e.g., such as the EuropeanUnion's General Data Protection Regulation, and other such policies) mayprovide data subjects (e.g., individuals, organizations, or otherentities) with certain rights related to the data subject's personaldata that is collected, stored, or otherwise processed by anorganization. These rights may include, for example: (1) a right toobtain confirmation of whether a particular organization is processingtheir personal data; (2) a right to obtain information about the purposeof the processing (e.g., one or more reasons for which the personal datawas collected); (3) a right to obtain information about one or morecategories of data being processed (e.g., what type of personal data isbeing collected, stored, etc.); (4) a right to obtain information aboutone or more categories of recipients with whom their personal data maybe shared (e.g., both internally within the organization or externally);(5) a right to obtain information about a time period for which theirpersonal data will be stored (e.g., or one or more criteria used todetermine that time period); (6) a right to obtain a copy of anypersonal data being processed (e.g., a right to receive a copy of theirpersonal data in a commonly used, machine-readable format); (7) a rightto request erasure (e.g., the right to be forgotten), rectification(e.g., correction or deletion of inaccurate data), or restriction ofprocessing of their personal data; and (8) any other suitable rightsrelated to the collection, storage, and/or processing of their personaldata (e.g., which may be provided by law, policy, industry ororganizational practice, etc.).

As may be understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and storage ofpersonal data. In some embodiments, each of the plurality of differentprocessing activities may collect redundant data (e.g., may collect thesame personal data for a particular individual more than once), and maystore data and/or redundant data in one or more particular locations(e.g., on one or more different servers, in one or more differentdatabases, etc.). In this way, a particular organization may storepersonal data in a plurality of different locations which may includeone or more known and/or unknown locations. As such, complying withparticular privacy and security policies related to personal data (e.g.,such as responding to one or more requests by data subjects related totheir personal data) may be particularly difficult (e.g., in terms ofcost, time, etc.). In particular embodiments, a data subject accessrequest fulfillment system may utilize one or more data model generationand population techniques (e.g., such as any suitable techniquedescribed herein) to create a centralized data map with which the systemcan identify personal data stored, collected, or processed for aparticular data subject, a reason for the processing, and any otherinformation related to the processing.

Turning to FIG. 21, when executing the Data Subject Access RequestModule 2100, the system begins, at Step 2110, by receiving a datasubject access request. In various embodiments, the system receives therequest via a suitable web form. In certain embodiments, the requestcomprises a particular request to perform one or more actions with anypersonal data stored by a particular organization regarding therequestor. For example, in some embodiments, the request may include arequest to view one or more pieces of personal data stored by the systemregarding the requestor. In other embodiments, the request may include arequest to delete one or more pieces of personal data stored by thesystem regarding the requestor. In still other embodiments, the requestmay include a request to update one or more pieces of personal datastored by the system regarding the requestor. In still otherembodiments, the request may include a request based on any suitableright afforded to a data subject, such as those discussed above.

Continuing to Step 2120, the system is configured to process the requestby identifying and retrieving one or more pieces of personal dataassociated with the requestor that are being processed by the system.For example, in various embodiments, the system is configured toidentify any personal data stored in any database, server, or other datarepository associated with a particular organization. In variousembodiments, the system is configured to use one or more data models,such as those described above, to identify this personal data andsuitable related information (e.g., where the personal data is stored,who has access to the personal data, etc.). In various embodiments, thesystem is configured to use intelligent identity scanning (e.g., asdescribed above) to identify the requestor's personal data and relatedinformation that is to be used to fulfill the request.

In still other embodiments, the system is configured to use one or moremachine learning techniques to identify such personal data. For example,the system may identify particular stored personal data based on, forexample, a country in which a website that the data subject request wassubmitted is based, or any other suitable information.

In particular embodiments, the system is configured to scan and/orsearch one or more existing data models (e.g., one or more current datamodels) in response to receiving the request in order to identify theone or more pieces of personal data associated with the requestor. Thesystem may, for example, identify, based on one or more data inventories(e.g., one or more inventory attributes) a plurality of storagelocations that store personal data associated with the requestor. Inother embodiments, the system may be configured to generate a data modelor perform one or more scanning techniques in response to receiving therequest (e.g., in order to automatically fulfill the request).

Returning to Step 2130, the system is configured to take one or moreactions based at least in part on the request. In some embodiments, thesystem is configured to take one or more actions for which the requestwas submitted (e.g., display the personal data, delete the personaldata, correct the personal data, etc.). In particular embodiments, thesystem is configured to take the one or more actions substantiallyautomatically. In particular embodiments, in response a data subjectsubmitting a request to delete their personal data from anorganization's systems, the system may: (1) automatically determinewhere the data subject's personal data is stored; and (2) in response todetermining the location of the data (which may be on multiple computingsystems), automatically facilitate the deletion of the data subject'spersonal data from the various systems (e.g., by automatically assigninga plurality of tasks to delete data across multiple business systems toeffectively delete the data subject's personal data from the systems).In particular embodiments, the step of facilitating the deletion maycomprise, for example: (1) overwriting the data in memory; (2) markingthe data for overwrite; (2) marking the data as free (e.g., and deletinga directory entry associated with the data); and/or (3) any othersuitable technique for deleting the personal data. In particularembodiments, as part of this process, the system uses an appropriatedata model (see discussion above) to efficiently determine where all ofthe data subject's personal data is stored.

Data Subject Access Request User Experience

FIGS. 30-31 depict exemplary screen displays that a user may view whensubmitting a data subject access request. As shown in FIG. 30, a website30000 associated with a particular organization may include auser-selectable indicia 3005 for submitting a privacy-related request. Auser desiring to make such a request may select the indicia 3005 inorder to initiate the data subject access request process.

FIG. 31 depicts an exemplary data subject access request form in both anunfilled and filled out state. As shown in this figure, the system mayprompt a user to provide information such as, for example: (1) what typeof requestor the user is (e.g., employee, customer, etc.); (2) what therequest involves (e.g., requesting info, opting out, deleting data,updating data, etc.); (3) first name; (4) last name; (5) email address;(6) telephone number; (7) home address; and/or (8) one or more detailsassociated with the request.

As discussed in more detail above, a data subject may submit a subjectaccess request, for example, to request a listing of any personalinformation that a particular organization is currently storingregarding the data subject, to request that the personal data bedeleted, to opt out of allowing the organization to process the personaldata, etc.

Alternative Embodiments

In particular embodiments, a data modeling or other system describedherein may include one or more features in addition to those described.Various such alternative embodiments are described below.

Processing Activity and Data Asset Assessment Risk Flagging

In particular embodiments, the questionnaire template generation systemand assessment system described herein may incorporate one or more riskflagging systems. FIGS. 32-35 depict exemplary user interfaces thatinclude risk flagging of particular questions within a processingactivity assessment. As may be understood from these figures, a user mayselect a flag risk indicia to provide input related to a description ofrisks and mitigation of a risk posed by one or more inventory attributesassociated with the question. As shown in these figures, the system maybe configured to substantially automatically assign a risk to aparticular response to a question in a questionnaire. In variousembodiments, the assigned risk is determined based at least in part onthe template from which the assessment was generated.

In particular embodiments, the system may utilize the risk levelassigned to particular questionnaire responses as part of a riskanalysis of a particular processing activity or data asset. Varioustechniques for assessing the risk of various privacy campaigns aredescribed in U.S. patent application Ser. No. 15/256,419, filed Sep. 2,2016, now U.S. Pat. No. 9,691,090, issued Jun. 27, 2017, entitled “DataProcessing Systems and Methods for Operationalizing Privacy Complianceand Assessing the Risk of Various Respective Privacy Campaigns,” whichis hereby incorporated herein in its entirety.

Cross-Border Visualization Generation System

In particular embodiments, a Cross-Border Visualization GenerationSystem is configured to analyze one or more data systems (e.g., dataassets), identify data transfers between/among those systems, determinewhether any particular regulations apply to the identified datatransfers, and generate a visual representation of physical locations ofthe one or more data systems and the one or more data transfers betweenthem. The system may, for example, color-code one or more lines orindicators showing a transfer of data between a first and second datasystem. The one or more indicators may convey, for example: (1) whetherthe data transfer is secure; (2) a type or level of security that isapplied to the transfers; (3) one or more regulations that apply to thetransfer; and/or (4) any other suitable information related to thetransfer of particular data between the first and second data system.

Various processes performed by the Cross-Border Visualization GenerationSystem may be implemented by a Cross-Border Visualization GenerationModule 3600. Referring to FIG. 36, in particular embodiments, thesystem, when executing the Cross-Border Visualization Generation Module3600, is configured to: (1) identify data systems associated with aparticular entity; (2) determine a location of the data systems; (3)identity one or more transfers of particular data elements betweenparticular data systems of the one or more data systems; (4) determineone or more regulations that relate to the one or more data transfers;and (5) generate a visual representation of the one or more datatransfers based at least in part on the one or more regulations.

When executing the Cross-Border Visualization Generation Module 3600,the system begins, at Step 3610, by identifying one or more data systems(e.g., data assets) associated with a particular entity. The particularentity may include, for example, a particular organization, company,sub-organization, etc. In particular embodiments, the one or more dataassets (e.g., data systems) may include, for example, any entity thatcollects, processes, contains, and/or transfers data (e.g., such as asoftware application, “internet of things” computerized device,database, website, data-center, server, etc.). For example, a first dataasset may include any software or device utilized by a particular entityfor such data collection, processing, transfer, storage, etc. In variousembodiments, the first data asset may be at least partially stored onand/or physically located in a particular location. For example, aserver may be located in a particular country, jurisdiction, etc. Apiece of software may be stored on one or more servers in a particularlocation, etc.

In particular embodiments, the system is configured to identify the oneor more data systems using one or more data modeling techniques. Asdiscussed more fully above, a data model may store the followinginformation: (1) the entity that owns and/or uses a particular dataasset (e.g., such as a primary data asset, an example of which is shownin the center of the data model in FIG. 4); (2) one or more departmentswithin the organization that are responsible for the data asset; (3) oneor more software applications that collect data (e.g., personal data)for storage in and/or use by the data asset; (4) one or more particulardata subjects (or categories of data subjects) that information iscollected from for use by the data asset; (5) one or more particulartypes of data that are collected by each of the particular applicationsfor storage in and/or use by the data asset; (6) one or more individuals(e.g., particular individuals or types of individuals) that arepermitted to access and/or use the data stored in, or used by, the dataasset; (7) which particular types of data each of those individuals areallowed to access and use; and (8) one or more data assets (destinationassets) that the data is transferred to for other use, and whichparticular data is transferred to each of those data assets.

As may be understood in light of this disclosure, the system may utilizea data model (e.g., or one or more data models) of data assetsassociated with a particular entity to identify the one or more datasystems associated with the particular entity.

Continuing to Step 3620, the system is configured to analyze the one ormore data assets (e.g., data systems) to identify one or more dataelements stored in the one or more identified data systems. Inparticular embodiments, the system is configured to identify one or moredata elements stored by the one or more data systems that are subject totransfer (e.g., transfer to the one or more data systems such as from asource asset, transfer from the one or more data systems to adestination asset, etc.). In particular embodiments, the system isconfigured to identify a particular data element that is subject to suchtransfer (e.g., such as a particular piece of personal data or otherdata). In some embodiments, the system may be configured to identify anysuitable data element that is subject to transfer and includes personaldata. The system may be configured to identify such transfer data usingany suitable technique described herein.

In any embodiment described herein, personal data may include, forexample: (1) the name of a particular data subject (which may be aparticular individual); (2) the data subject's address; (3) the datasubject's telephone number; (4) the data subject's e-mail address; (5)the data subject's social security number; (6) information associatedwith one or more of the data subject's credit accounts (e.g., creditcard numbers); (7) banking information for the data subject; (8)location data for the data subject (e.g., their present or pastlocation); (9) internet search history for the data subject; and/or (10)any other suitable personal information, such as other personalinformation discussed herein.

As may be understood from this disclosure, the transfer of personal datamay trigger one or more regulations that govern such transfer. Inparticular embodiments, personal data may include any data which relateto a living individual who can be identified: (1) from the data; or (2)from the data in combination with other information which is in thepossession of, or is likely to come into the possession of a particularentity. In particular embodiments, a particular entity may collect,store, process, and/or transfer personal data for one or more customers,one or more employees, etc.

In various embodiments, the system is configured to use one or more datamodels of the one or more data assets (e.g., data systems) to analyzeone or more data elements associated with those assets to determinewhether the one or more data elements include one or more data elementsthat include personal data and are subject to transfer. In particularembodiments, the transfer may include, for example: (1) an internaltransfer (e.g., a transfer from a first data asset associated with theentity to a second data asset associated with the entity); (2) anexternal transfer (e.g., a transfer from a data asset associated withthe entity to a second data asset associated with a second entity);and/or (3) a collective transfer (e.g., a transfer to a data assetassociated with the entity from an external data asset associated with asecond entity).

Next, at Step 3630, the system is configured to define a plurality ofphysical locations and identify, for each of the one or more datasystems, a particular physical location of the plurality of physicallocations. In some embodiments, the system is configured to define theplurality of physical locations based at least in part on input from auser. The system may, for example, define each of the plurality ofphysical locations based at least in part on one or more geographicboundaries. These one or more geographic boundaries may include, forexample: (1) one or more countries; (2) one or more continents; (3) oneor more jurisdictions (e.g., such as one or more legal jurisdictions);(4) one or more territories; (5) one or more counties; (6) one or morecities; (7) one or more treaty members (e.g., such as members of atrade, defense, or other treaty); and/or (8) any other suitablegeographically distinct physical locations.

The system may then be configured to identify, for each of the one ormore data systems identified at Step 3610, an associated physicallocation. For example, the system may be configured to determine inwhich of the one or more defined plurality of physical locations eachparticular data system is physically located. In particular embodiments,the system is configured to determine the physical location based atleast in part on one or more data attributes of a particular data asset(e.g., data system) using one or more data modeling techniques (e.g.,using one or more suitable data modeling techniques described herein).In some embodiments, the system may be configured to determine thephysical location of each data asset based at least in part on anexisting data model that includes the data asset. In still otherembodiments, the system may be configured to determine the physicallocation based at least in part on an IP address and/or domain of thedata asset (e.g., in the case of a computer server or other computingdevice) or any other identifying feature of a particular data asset.

Returning to Step 3640, the system is configured to analyze theidentified one or more data elements to determine one or more datatransfers between one or more data systems in different particularphysical locations. The system may, for example, analyze a data modelbased on each particular data asset to identify one or more datatransfers between and/or among the one or more data assets (e.g., datasystems). For example, as may be understood from FIG. 4, a particularasset (e.g., storage asset) may receive data, for example, from a datasubject, a collection asset, or other suitable source (e.g., dataasset). The particular asset may further, in some embodiments, transferdata to a transfer asset (e.g., an asset to which the particular assettransfers data). The system may be configured to identify such datatransfers between and/or among one or more data assets for the purposeof generating a visual representation of such data transfers.

Continuing to Step 3650, the system is configured to determine one ormore regulations that relate to (e.g., apply to) the one or more datatransfers. As may understood in light of this disclosure, one or moreregulations (e.g., industry regulations, legal regulations, etc.) maygovern the transfer of personal data (e.g., between one or morejurisdictions, physical locations, and the like). In particular, the oneor more regulations may impose one or more minimum standards on thehandling of the transfer of such personal data in the interest ofprotecting the privacy of one or more data subjects or other individualswith whom the personal data is associated. In particular instances, itmay be inevitable (e.g., as a result of the sharing of customer data,the centralization of IT services, etc.) that a particular entity orcompany (e.g., a particular entity whose business activities span aplurality of jurisdictions or locations) will undertake one or more datatransfers that may triggers the one or more regulations.

In particular embodiments, the one or more regulations described abovemay include one or more transfer restrictions. In various embodiments,the one or more transfer restrictions may restrict transfer from a firstlocation (e.g., jurisdiction) to a second location (e.g., jurisdiction)absent an adequate level of privacy protection. A particular exemplarytransfer restriction may, for example, require data transferred from afirst location to a second location to be subject to the same level ofprivacy protection at the second location that the data enjoys in thefirst location. For example, the first location may, for example, placeany suitable limit on the collection and storage of personal data (e.g.,one or more time limits, one or more encryption requirements, etc.). Inparticular embodiments, the one or more regulations may include atransfer restriction that prohibits transfer of personal data from thefirst location to a second location unless the second location placeslimits on the collection and storage of personal data that are at leastas stringent as the first location.

In various embodiments, the system may, for example: (1) analyze one ormore first storage restrictions on personal data stored in a first dataasset; (2) analyze one or more second storage restrictions on personaldata stored in a second data asset to which the first data assettransfers personal data; and (3) compare the one or more first storagerestrictions with the one or more second storage restrictions. Thesystem may then, for example, flag a transfer of data from the firstdata asset to the second data asset based at least in part on thecomparison. For example, in response to determining that the one or moresecond restrictions are less stringent than the one or more firstrestrictions, the system may flag the transfer as risky or noncompliant.In another example, in response to determining that the one or moresecond restrictions are at least as stringent as the one or more firstrestrictions, the system may flag (e.g., automatically flag) thetransfer as acceptable or compliant.

In particular embodiments, the system may be configured to substantiallyautomatically determine that a transfer to a particular location isadequate. The system may, for example, store a listing (e.g., in memory)of one or more locations (e.g., countries) deemed automatically adequateas destinations of transferred personal data. In such embodiments, theone or more regulations may include a regulation that any location onthe ‘safe list’ provides adequate privacy protection for personal data.The system may then substantially automatically determine that atransfer of data that includes a ‘safe list’ location as a targetdestination in a transfer would automatically meet an adequacy standardfor data transfer. In a particular example, the one or more locations onthe ‘safe list’ may include one or more countries (e.g., Argentina,Canada, Israel, Switzerland, Uruguay, Jersey, Guernsey, the Isle of Man,etc.).

In various other embodiments, the one or more regulations may include aregulation that a transfer of personal data to a location that is partof a safe harbor is acceptable. In various embodiments, a safe harbormay include a commitment to adhere to a set of safe harbor principlesrelated to data protection. In a particular example, a United Statescompany wishing to identify as a safe harbor entity may be required toself-certify to the U.S. Department of Commerce that it adheres to theSafe Harbor principles and to make a public declaration of theadherence.

In particular other embodiments, the system may identify a particularprivacy shield arrangement between a first and second location in orderto determine an adequacy of a transfer of data from the first locationto the second location. In particular, a privacy shield arrangement mayfacilitate monitoring of an entity's compliance with one or morecommitments and enforcement of those commitments under the privacyshield. In particular, an entity entering a privacy shield arrangementmay, for example: (1) be obligated to publicly commit to robustprotection of any personal data that it handles; (2) be required toestablish a clear set of safeguards and transparency mechanisms on whocan access the personal data it handles; and/or (3) be required toestablish a redress right to address complaints about improper access tothe personal data.

In a particular example of a privacy shield, a privacy shield betweenthe United States and Europe may involve, for example: (1) establishmentof responsibility by the U.S. Department of Commerce to monitor anentity's compliance (e.g., a company's compliance) with its commitmentsunder the privacy shield; and (2) establishment of responsibility of theFederal Trade Commission having enforcement authority over thecommitments. In a further example, the U.S. Department of Commerce maydesignate an ombudsman to hear complaints from Europeans regarding U.S.surveillance that affects personal data of Europeans.

In some embodiments, the one or more regulations may include aregulation that allows data transfer to a country or entity thatparticipates in a safe harbor and/or privacy shield as discussed herein.The system may, for example, be configured to automatically identify atransfer that is subject to a privacy shield and/or safe harbor as ‘lowrisk.’

In some embodiments, the one or more regulations may include aregulation that a location that is not deemed automatically adequate asa data transfer target (e.g., a location to which data is beingtransferred) may be deemed adequate by entering one or more contracts(e.g., standard clauses) with an entity that is the source of thetransferred data. For example, the system may automatically determinethat a particular data transfer is adequate by identifying a contractthat exists between a first entity and a second entity, where the firstentity is transferring data from a first asset to a second assetassociated with the second entity. In various embodiments, the one ormore data elements that make up a data model (e.g., for the first dataasset) may indicate the existence of any contracts that the first entityhas executed related to the transfer of data with one or more otherentities. In various embodiments, the system is configured to analyzethe one or more contracts to determine whether the one or more contractsapply to a particular data transfer of the one or more transfersidentified at Step 3640.

In particular embodiments, the one or more contracts may include one ormore third party beneficiary rights to the one or more data subjectswhose personal data is subject to transfer. In such embodiments, suchcontracts may, for example, be enforced by an exporting entity (e.g.,the entity that is transferring the data) as well as the data subjectthemselves.

In particular embodiments, a further method of legitimizing a transferof data between one or more data assets may include implementing one ormore binding corporate rules. In particular embodiments, the one or morebinding corporate rules may be approved by a regulating authority. Insuch embodiments, the one or more regulations referred to in step 3650may include one or more regulations related to the existence of one ormore binding corporate rules (e.g., that have been approved by aregulating authority).

In various embodiments, the one or more binding corporate rules mayinclude a scheme that involves an entity (e.g., corporate group) settingup an internal suite of documents that set out how the entity intends toprovide adequate safeguards to individuals whose personal data is beingtransferred to a second location (e.g., country). In particularembodiments, the one or more binding corporate rules may include one ormore safeguards that are no less than those required by the location inwhich the personal data is originally stored.

At Step 3660, the system continues by generating a visual representationof the one or more data transfers based at least in part on the one ormore regulations. The system may, for example, generate a visualrepresentation of a map that includes the plurality of physicallocations described above. The system may then indicate, on the visualrepresentation, a location of each of the one or more data systems(e.g., using a suitable marker or indicia). In particular embodiments,the system may color code one or more of the plurality of physicallocations based on, for example, an existence of a privacy shield, aprevailing legal requirement for a particular jurisdiction, etc.

In various embodiments, the system may be configured to generate, on themap, a visual representation of a data transfer between at least a firstdata asset and a second data asset (e.g., where the first and seconddata asset are in two different physical locations). For example, thesystem may generate a linear representation of the transfer, or othersuitable representation. In particular embodiments, they system isconfigured to color code the visual representation of the transfer basedat least in part on the physical locations, one or more regulations,etc. In still other embodiments, the system is configured to color codethe visual representation of the transfer based at least in part on theone or more regulations that the system has determined apply to thetransfer (e.g., one or more binding corporate rules, privacy shield,etc.). This may, for example, indicate a legal basis of each particularidentified data transfer.

In various embodiments, the system may be configured to substantiallyautomatically flag a particular transfer of data as problematic (e.g.,because the transfer does not comply with an applicable regulation). Forexample, a particular regulation may require data transfers from a firstasset to a second asset to be encrypted. The system may determine, basedat least in part on the one or more data elements, that the transfer isnot encrypted. In response, the system may flag the transfer as Highrisk (e.g., using a particular color such as red). In various otherembodiments, the system may be configured to determine a risk level of aparticular transfer based at least in part on the physical location ofeach of the data assets, the one or more regulations, the type of databeing transferred (e.g., whether the data contains personal data), etc.

In particular embodiments, the visual representation may be used by aparticular entity to demonstrate compliance with respect to one or moreregulations related to the transfer of personal data. In suchembodiments, the visual representation may serve as a report thatindicates the legal basis of any transfer performed by the entity (e.g.,and further serve as documentation of the entity's compliance with oneor more legal regulations).

Risk Identification for Cross-Border Data Transfers

In various embodiments, the Cross-Border Visualization Generation Systemmay identify one or more risk associated with a cross-border datatransfer. In various embodiments, a data transfer record may be createdfor each transfer of data between a first asset in a first location anda second asset in a second location where the transfer record may alsoinclude information regarding the type of data being transferred, a timeof the data transfer, an amount of data being transferred, etc. Thesystem may apply data transfer rules to each data transfer record. Thedata transfer rules may be configurable to support different privacyframeworks (e.g., a particular data subject type is being transferredfrom a first asset in the European Union to a second asset outside ofthe European Union) and organizational frameworks (e.g., to support thedifferent locations and types of data assets within an organization).The applied data transfer rules may be automatically configured by thesystem (e.g., when an update is applied to privacy rules in a country orregion) or manually adjusted by the particular organization (e.g., by aprivacy officer of the organization). The data transfer rules to beapplied may vary based on the data being transferred. For example, ifthe data being transferred includes personal data, then particular datatransfer rules may be applied (e.g., encryption level requirements,storage time limitations, access restrictions, etc.).

In particular embodiments, the system may perform a data transferassessment on each data transfer record based on the data transfer rulesto be applied to each data transfer record. The data transfer assessmentperformed by the system may identify risks associated with the datatransfer record, and in some embodiments, a risk score may be calculatedfor the data transfer. For example, a data transfer that containssensitive data that includes a customer credit card, has a sourcelocation in one continent (e.g., at a merchant), and has a destinationlocation in a different continent (e.g., in a database), may have a highrisk score because of the transfer of data between two separatecontinents and the sensitivity of the data being transferred.

The risk score may be calculated in any suitable way, and may includerisk factors such as a source location of the data transfer, adestination location of the data transfer, the type of data beingtransferred, a time of the data transfer, an amount of data beingtransferred, etc. Additionally, the system may apply weighting factors(e.g., custom weighting factors or automatically determined ones) to therisk factors. Further, in some implementation, the system can include athreshold risk score where a data transfer may be terminated (e.g.,automatically) if the data transfer risk score indicates a higher riskthan the threshold risk score (e.g., the data transfer risk score beinghigher than the threshold risk score). When the data transfer risk scoreindicates a lower risk than the threshold risk score, then the systemmay process the data transfer. In some implementations, if one or moreof the risk factors indicate a heightened risk for the data transfer,then the system can notify an individual associated with the particularorganization. For example, the individual associated with the particularorganization may enable the data transfer to process, flag the datatransfer for further evaluation (e.g., send the data transferinformation to another individual for input), or terminate the datatransfer, among other actions.

The system may process the data transfer after evaluating the datatransfer assessment and/or the risk score for the data transfer.Additionally, in some implementations, the system may initiate the datatransfer via a secure terminal or secure link between a computer systemof the source location and a computer system of the destination locationwhere the system to prevent interception of the data or unwarrantedaccess to the additional information.

Cross-Border Visualization Generation User Experience

FIGS. 37-38 depict exemplary screen displays that a user may view whenreviewing a cross-border visualization generated by the system asdescribed above. As shown in FIG. 37, the system may be configured togenerate a visual representation of an asset map (e.g., a data assetmap, data system map, etc.). As may be understood from this figure, thesystem may be configured to generate a map that indicates a location ofone or more data assets for a particular entity. In the embodiment shownin this figure, locations that contain a data asset are indicated bycircular indicia that contain the number of assets present at thatlocation. In the embodiment shown in this figure, the locations arebroken down by country. In particular embodiments, the asset map maydistinguish between internal assets (e.g., first party servers, etc.)and external/third party assets (e.g., third party owned servers thatthe entity utilizes for data storage, transfer, etc.).

In some embodiments, the system is configured to indicate, via thevisual representation, whether one or more assets have an unknownlocation (e.g., because the data model described above may be incompletewith regard to the location). In such embodiments, the system may beconfigured to: (1) identify the asset with the unknown location; (2) useone or more data mapping techniques described herein to determine thelocation (e.g., pinging the asset); and (3) update a data modelassociated with the asset to include the location.

As shown in FIG. 38, the system may be further configured to indicate,via a suitable line or other visual, a transfer of data between a firstasset in a first location and a second asset in a second location. Asmay be understood from this figure, the transfer indicated by the linehas a “High” risk level, contains sensitive data that includes acustomer credit card, has a source location of Spain (e.g., at amerchant), and has a destination location of Brazil (e.g., in adatabase). In various other embodiments, the system may generate avisual representation that includes a plurality of transfers between aplurality of asset locations.

Adaptive Execution on a Data Model

In various embodiments, a Data Model Adaptive Execution System may beconfigured to take one or more suitable actions to remediate anidentified risk trigger in view of one or more regulations (e.g., one ormore legal regulations, one or more binding corporate rules, etc.). Forexample, in order to ensure compliance with one or more legal orindustry standards related to the collection and/or storage of privateinformation (e.g., personal data), an entity may be required to modifyone or more aspects of a way in which the entity collects, stores,and/or otherwise processes personal data (e.g., in response to a changein a legal or other requirement). In order to identify whether aparticular change or other risk trigger requires remediation, the systemmay be configured to assess a relevance of the risk posed by thepotential risk trigger and identify one or more processing activities ordata assets that may be affected by the risk.

Certain functionality of a Data Model Adaptive Execution System may beimplemented via an Adaptive Execution on a Data Model Module 3900. Aparticular embodiment of the Adaptive Execution on a Data Model Module3900 is shown in FIG. 39. When executing the Adaptive Execution on aData Model Module 3900, the system may be configured, at Step 3910, toidentify and/or detect one or more potential risk triggers. Inparticular embodiments, the system is configured to identify one or morepotential risk triggers in response to receiving a notification of asecurity breach (e.g., data breach) of one or more data assets (e.g.,one or more data assets utilized by a particular organization). Forexample, in response to receiving an indication that Salesforce (e.g., acustomer relationship management platform) has had a data breach, thesystem may identify one or more potential risk triggers in the form ofany data that the system receives from, or processes via Salesforce.

In still other embodiments, the system is configured to identify one ormore potential risk triggers in response to determining (e.g., receivingan input or indication) that one or more legal or industry requirementsthat relate to the collection, storage, and/or processing of personaldata have changed. For example, a particular legal regulation related toan amount of time that personal data can be stored, an encryption levelrequired to be applied to personal data, etc. may change. As anotherexample, a safe harbor arrangement (e.g., such as the safe harborarrangement discussed above) may be determined to be inadequatejustification for a transfer of data between a first and secondlocation. In this example, the system may be configured to receive anindication that ‘safe harbor’ is no longer an adequate justification fordata transfer from a first asset in a first location to a second assetin a second location.

Continuing to Step 3920, the system is configured to assess and analyzethe one or more potential risk triggers to determine a relevance of arisk posed by the one or more potential risk triggers. The system may,for example, determine whether the one or more potential risk triggersare related to one or more data assets (e.g., one or more data elementsof one or more data assets) and/or processing activities associated witha particular entity. When analyzing the one or more potential risktriggers to determine a relevance of a risk posed by the one or morepotential risk triggers, the system may be configured to utilize (e.g.,use) a formula to determine a risk level of the identified one or morepotential risk triggers. The system may, for example, determine the risklevel based at least in part on: (1) an amount of personal data affectedby the one or more potential risk triggers; (2) a type of personal dataaffected by the one or more potential risk triggers; (3) a number ofdata assets affected by the one or more potential risk triggers; and/or(4) any other suitable factor.

For example, in response to identifying a data breach in Salesforce, thesystem may, for example: (1) determine whether one or more systemsassociated with the entity utilize Salesforce; and (2) assess the one ormore systems utilized by Salesforce to evaluate a risk posed by the databreach. The system may, for example, determine that the entity utilizesSalesforce in order to store customer data such as name, address,contact information, etc. In this example, the system may determine thatthe Salesforce data breach poses a high risk because the data breach mayhave resulted in a breach of personal data of the entity's customers(e.g., data subjects).

In still another example, in response to determining that safe harbor isno longer a valid justification for a data transfer between twolocations, the system may be configured to: (1) determine whether one ormore data transfers involving one or more data assets associated withthe particular entity are currently justified via a safe harborarrangement; and (2) in response to determining that the one or moredata transfers are currently justified via a safe harbor arrangement,assessing a risk of the one or more transfers in view of the determinedinadequacy of safe harbor as a data transfer justification. Inparticular embodiments, the system may identify one or more supplementaljustifications and determine that the determined inadequacy of safeharbor poses a low risk. In other embodiments, the system may beconfigured to determine that the determined inadequacy of safe harborposes a high risk (e.g., because the system is currently performing oneor more data transfers that may be in violation of one or more legal,internal, or industry regulations related to data transfer).

Returning to Step 3930, the system is configured to use one or more datamodeling techniques to identify one or more processing activities and/ordata assets that may be affected by the risk. As discussed above, thesystem may utilize a particular data model that maps and/or indexes dataassociated with a particular data asset. The data model may, forexample, define one or more data transfers, one or more types of data,etc. that are associated with a particular data asset and/or processingactivity. In some embodiments, the system is configured to use the datamodel to identify one or more data assets and/or processing activitiesthat may be affected by the risk assessed at Step 3920. In variousembodiments, the system is configured to identify, using any suitabledata modeling technique described herein, one or more pieces of personaldata that the system is configured to collect, store, or otherwiseprocess that may be affected by the one or more potential risk triggers.

Next, at Step 3940, the system is configured to determine, based atleast in part on the identified one or more processing activities and/ordata assets and the relevance of the risk, whether to take one or moreactions in response to the one or more potential risk triggers. Inparticular embodiments, the system may, for example: (1) determine totake one or more actions in response to determining that a calculatedrisk level is above a threshold risk level; (2) determine to take theone or more actions in response to determining that the one or morepotential risk triggers may place the entity in violation of one or moreregulations (e.g., legal and/or industry regulations); etc.

In some embodiments, the system may determine whether to take one ormore actions based at least in part on input from one or moreindividuals associated with the entity. The one or more individuals mayinclude, for example, one or more privacy officers, one or more legalrepresentatives, etc. In particular embodiments, the system isconfigured to receive input from the one or more individuals, anddetermine whether to take one or more actions in response to the input.

Continuing to Step 3950, the system is configured to take one or moresuitable actions to remediate the risk in response to identifying and/ordetecting the one or more potential risk triggers.

In particular embodiments, the one or more actions may include, forexample: (1) adjusting one or more data attributes of a particular dataasset (e.g., an encryption level of data stored by the data asset, oneor more access permissions of data stored by the particular data asset,a source of data stored by the particular data asset, an amount of timethe data is stored by a particular asset, etc.); (2) generating a reportindicating the risk level and the identified one or more risk triggers;(3) providing the report to one or more individuals (e.g., a privacyofficer or other individual); and/or (4) taking any other suitableaction, which may, for example, be related to the identified one or morepotential risk triggers.

Automatic Risk Remediation Process

In various embodiments, a system may be configured to substantiallyautomatically determine whether to take one or more actions in responseto one or more identified risk triggers as discussed above in thecontext of the Adaptive Execution on a Data Model Module 3900. Inparticular embodiments, the system is configured to substantiallyautomatically perform one or more steps related to the analysis of andresponse to the one or more potential risk triggers discussed above. Forexample, the system may substantially automatically determine arelevance of a risk posed by (e.g., a risk level) the one or morepotential risk triggers based at least in part on one or more previouslydetermined responses to similar risk triggers. This may include, forexample, one or more previously determined responses for the particularentity that has identified the current risk trigger, one or moresimilarly situated entities, or any other suitable entity or potentialtrigger.

In particular embodiments, the system may, for example, when determiningwhether to take one or more actions in response to the one or morepotential risk triggers (e.g., as discussed above with respect to Step3940 of the Adaptive Execution on a Data Model Module): (1) compare thepotential risk trigger to one or more previous risks triggersexperienced by the particular entity at a previous time; (2) identify asimilar previous risk trigger (e.g., one or more previous risk triggersrelated to a similar change in regulation, breach of data, type of issueidentified, etc.); (3) determine the relevance of the current risktrigger based at least in part on a determined relevance of the previousrisk trigger; and (4) determine whether to take one or more actions tothe current risk trigger based at least in part on one or moredetermined actions to take in response to the previous, similar risktrigger.

Similarly, in particular embodiments, the system may be configured tosubstantially automatically determine one or more actions to take inresponse to a current potential risk trigger based on one or moreactions taken by one or more similarly situated entities to one or moreprevious, similar risk triggers. For example, the system may beconfigured to: (1) compare the potential risk trigger to one or moreprevious risk triggers experienced by one or more similarly situatedentities at a previous time; (2) identify a similar previous risktrigger (e.g., one or more previous risk triggers related to a similarchange in regulation, breach of data, and/or type of issue identified,etc. from the one or more previous risk triggers experienced by the oneor more similarly-situated entities at the previous time; (3) determinethe relevance of the current risk trigger based at least in part on adetermined relevance of the previous risk trigger (e.g., a relevancedetermined by the one or more similarly situated entities); and (4)determine one or more actions to take in response to the current risktrigger based at least in part on one or more previously determinedactions to take in response to the previous, similar risk trigger (e.g.,one or more determined actions by the one or more similarly situatedentities at the previous time).

In various embodiments, the one or more similarly-situated entities mayinclude, for example: (1) one or more other entities in a geographiclocation similar to a geographic location of the entity that hasidentified the one or more potential risk triggers (e.g., a similarcountry, jurisdiction, physical location, etc.); (2) one or more otherentities in a similar industry (e.g., banking, manufacturing,electronics, etc.); (3); one or more entities of a similar size (e.g.,market capitalization, number of employees, etc.); (4) one or moreentities that are governed by one or more similar regulations (e.g.,such as any suitable regulation discussed herein); and/or (5) any othersuitably similarly situated entity.

In various embodiments, the system is configured to use one or moremachine learning techniques to analyze one or more risk levels assignedto previously identified risk triggers, determine a suitable response tosimilar, currently-identified risk triggers based on previouslydetermined responses, etc.

In particular embodiments, the system may, for example, be configuredto: (1) receive risk remediation data for a plurality of identified risktriggers from a plurality of different entities; (2) analyze the riskremediation data to determine a pattern in assigned risk levels anddetermined response to particular risk triggers; and (3) develop a modelbased on the risk remediation data for use in facilitating an automaticassessment of and/or response to future identified risk triggers.

In a particular example of a reactive system for automaticallydetermining a suitable action to take in response to an identified risktrigger, the system may take one or more suitable actions in response toidentifying a data beach in Salesforce (e.g., as discussed above). Inparticular embodiments, the system may, for example: (1) substantiallyautomatically identify one or more actions taken by the system inresponse to a similar data breach of one or more different vendors; and(2) determine a suitable action to take in response to the data breachbased on the one or more actions taken in response to the similar databreach. The similar data breach may include, for example, a breach indata of a similar type, or any other similar breach.

In another example, the system may be configured to identify one or moresimilarly situated entities that have experienced a data breach viaSalesforce or other similar vendor. The system, may, for example, beconfigured to determine a suitable action to take based at least in parton an action taken by such a similar entity to a similar data breach. Instill another example, the system may be configured, based on one ormore previous determinations related to a data breach by a vendor (e.g.,such as by Salesforce) to take no action in response to the identifiedrisk trigger (e.g., because the identified risk may pose no or minimaldanger).

Systems and Methods for Automatically Remediating Identified Risks

A data model generation and population system, according to particularembodiments, is configured to generate a data model (e.g., one or moredata models) that maps one or more relationships between and/or among aplurality of data assets utilized by a corporation or other entity(e.g., individual, organization, etc.) in the context, for example, ofone or more business processes. In particular embodiments, each of theplurality of data assets (e.g., data systems) may include, for example,any entity that collects, processes, contains, and/or transfers data(e.g., such as a software application, “internet of things” computerizeddevice, database, website, data-center, server, etc.). For example, afirst data asset may include any software or device (e.g., server orservers) utilized by a particular entity for such data collection,processing, transfer, storage, etc.

In particular embodiments, a system may be configured to generate andmaintain one or more disaster recovery plans for particular data assetsbased on one or more relationships between/among one or more data assetsoperated and/or utilized by a particular entity.

In various embodiments, a system may be configured to substantiallyautomatically determine whether to take one or more actions in responseto one or more identified risk triggers. For example, an identified risktrigger include any suitable risk trigger such as that a data asset foran organization is hosted in only one particular location therebyincreasing the scope of risk if the location were infiltrated (e.g., viacybercrime). In particular embodiments, the system is configured tosubstantially automatically perform one or more steps related to theanalysis of and response to the one or more potential risk triggersdiscussed above. For example, the system may substantially automaticallydetermine a relevance of a risk posed by (e.g., a risk level) the one ormore potential risk triggers based at least in part on one or morepreviously determined responses to similar risk triggers. This mayinclude, for example, one or more previously determined responses forthe particular entity that has identified the current risk trigger, oneor more similarly situated entities, or any other suitable entity orpotential trigger.

In particular embodiments, the system may, for example, be configuredto: (1) receive risk remediation data for a plurality of identified risktriggers from a plurality of different entities; (2) analyze the riskremediation data to determine a pattern in assigned risk levels anddetermined response to particular risk triggers; and (3) develop a modelbased on the risk remediation data for use in facilitating an automaticassessment of and/or response to future identified risk triggers.

In some embodiments, in response to a change or update is made to one ormore processing activities and/or data assets (e.g., a databaseassociated with a particular organization), the system may use datamodeling techniques to update the risk remediation data for use infacilitating an automatic assessment of and/or response to futureidentified risk triggers. For example, the system may be configured touse a data map and/or data model described herein to, for example: (1)particular systems that may require some remedial action in response toan identified breach/incident for one or more related systems; (2)automatically generate a notification to an individual to update adisaster recovery plan for those systems; and/or (3) automaticallygenerate a disaster recovery plan that includes one or more actions inresponse to identifying an incident in one or more related systemsidentified using the data mapping techniques described herein. Invarious embodiments, in response to modification of a privacy campaign,processing activity, etc. of the particular organization (e.g., add,remove, or update particular information), the system may update therisk remediation data for use in facilitating an automatic assessment ofand/or response to future identified risk triggers. For example, thesystem may be configured to (1) identify one or more changes to one ormore relationships between/among particular data assets in response to achange in one or more business processes; and (2) modify (e.g., and/orgenerate a notification to modify) one or more disaster recovery plansfor any affected data assets.

In particular embodiments, the system may, for example, be configuredto: (1) access risk remediation data for an entity that identifies oneor more suitable actions to remediate a risk in response to identifyingone or more data assets of the entity that may be affected by one ormore potential risk triggers; (2) receive an indication of an update tothe one or more data assets; (3) identify one or more potential updatedrisk triggers for an entity; (4) assess and analyze the one or morepotential updated risk triggers to determine a relevance of a risk posedto the entity by the one or more potential updated risk triggers; (5)use one or more data modeling techniques to identify one or more dataassets associated with the entity that may be affected by the risk; and(6) update the risk remediation data to include the one or more actionsto remediate the risk in response to identifying the one or morepotential updated risk triggers.

Webform Crawling to Map Processing Activities in a Data Model

In particular embodiments, a data mapping system (e.g., such as anysuitable data mapping and/or modeling system described herein) may beconfigured to generate a data model that maps one or more relationshipsbetween and/or among a plurality of data assets utilized by acorporation or other entity (e.g., individual, organization, etc.) inthe context, for example, of one or more business processes and/orprocessing activities. In various embodiments, when generating the datamodel, the system may identify one or more webforms utilized by thesystem in the collection and processing of personal data and determineone or more particular data assets and/or processing activities thatutilize such data. Although in the course of this description, thesystem is described as crawling (e.g., and/or scanning) one or morewebforms, it should be understood that other embodiments may be utilizedto scan, crawl or analyze any suitable electronic form in order to mapany data input via the electronic form in any suitable manner.

In particular embodiments, the system may be configured to use one ormore website scanning tools to, for example: (1) identify a webform(e.g., on a website associated with a particular entity ororganization); (2) robotically complete the webform; (3) and analyze thecompleted webform to determine one or more particular processingactivities, and/or business processes, etc. that use one or more piecesof data submitted via the webform.

As may be understood in light of this disclosure, one or more legaland/or industry regulations may require an entity to, for example,maintain a record of one or more processing activities undertaken by theentity that includes: (1) a name and contact details of a controllerresponsible for the processing activity; (2) a purpose of theprocessing; (3) a description of one or more categories of data subjectsand/or of one or more categories of personal data collected as part ofthe processing activity; (4) one or more categories of recipients towhom the personal data may be disclosed, including recipients in one ormore second countries or other locations; (5) one or more transfers ofthe personal data to a second country or an international organization;(6) a time limit for erasure of the personal data, if applicable; (7) anidentification of one or more security measures taken in the collectionand/or storage of the personal data; and/or (8) any other suitableinformation.

As may be further understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and storage ofpersonal data. In some embodiments, each of the plurality of differentprocessing activities may collect redundant data (e.g., may collect thesame personal data for a particular individual more than once), and maystore data and/or redundant data in one or more particular locations(e.g., on one or more different servers, in one or more differentdatabases, etc.). Additionally, one or more sub-organizations (e.g.,subgroups) of an organization or entity may initiate a processingactivity that involves the collection of personal data without vettingthe new processing activity with a privacy compliance officer or otherindividual within the company tasked with ensuring compliance with oneor more prevailing privacy regulations. In this way, a particularorganization may collect and store personal data in a plurality ofdifferent locations which may include one or more known and/or unknownlocations, or may collect personal data for a purpose that is notimmediately apparent (e.g., using one or more webforms). As such, it maybe desirable for an entity to implement a system that is configured toscan one or more webforms that collect personal data to identify whichparticular processing activity (e.g., or processing activities) thatpersonal data is utilized in the context of.

Various processes are performed by the Data Access Webform CrawlingSystem and may be implemented by a Webform Crawling Module 4300.Referring to FIG. 43, in particular embodiments, the system, whenexecuting the Webform Crawling Module 4300, is configured to: (1)identify a webform used to collect one or more pieces of personal data;(2) robotically complete the identified webform; (3) analyze thecompleted webform to determine one or more processing activities thatutilize the one or more pieces of personal data collected by thewebform; (4) identify a first data asset in the data model that isassociated with the one or more processing activities; (5) modify a datainventory for the first data asset in the data model to include dataassociated with the webform; and (6) modify the data model to includethe modified data inventory for the first data asset.

When executing the Webform Crawling Module 4300, the system begins, atStep 4310, by identifying a webform used to collect one or more piecesof personal data. The system may use one or more website scanning toolsto identify the webform. The webform may be a website associated with aparticular entity or organization. For example, the webform may be a“Contact Us” form that is on the particular organization's website orany other type of webform associated with the particular organization.At Step 4320, the system is configured to robotically complete theidentified webform. The identified webform may be completed by using avirtual profile that emulates a user profile, and the virtual profilemay include an e-mail address. The system may monitor the e-mail accountassociated with the e-mail address for a confirmation e-mail related tothe completion of the identified webform where the system may receiveand interact with the confirmation e-mail. Additionally, the system mayanalyze (e.g., scrape) the confirmation e-mail for the data associatedwith the webform. The data associated with the webform may identify oneor more processing activities and one or more pieces of personal datacollected by the webform.

Next, at Step 4330, the system is configured to analyze the completedwebform to determine one or more processing activities that utilize theone or more pieces of personal data collected by the webform. In someimplementations, the system may analyze one or more pieces of computercode associated with the webform to determine the one or more processingactivities that utilize the one or more pieces of personal datacollected by the webform. Further, the system may analyze the one ormore pieces of computer code to identify a storage location to which theone or more pieces of personal data collected by the webform are routed.At Step 4340, the system is configured to identify a first data asset inthe data model that is associated with the one or more processingactivities. In some implementations, the system may identify aprocessing activity based on the storage location of the identified oneor more pieces of personal data, and an asset may be associated with aparticular storage location.

Continuing to Step 4350, the system is configured to modify a datainventory for the first data asset in the data model to include dataassociated with the webform. The system may include an indication thatthe one or more processing activities operate with data included in thefirst data asset. Additionally, the system may indicate that the one ormore pieces of personal data are utilized by the identified one or moreprocessing activities.

At Step 4360, the system continues by modifying the data model toinclude the modified data inventory for the first data asset. In someimplementations, the system may include a mapping of the first dataasset to the one or more processing activities that utilize the one ormore pieces of personal data. The mapping may be based on the analysisof the computer code associated with the webform. Moreover, in someimplementations, the system may add the first data asset to athird-party data repository, and the first data asset may include anelectronic link to the webform. The third-party repository is furtherdiscussed below.

Central Consent Repository

In particular embodiments, any entity (e.g., organization, company,etc.) that collects, stores, processes, etc. personal data may requireone or more of (1) consent from a data subject from whom the personaldata is collected and/or processed; and/or (2) a lawful basis for thecollection and/or processing of the personal data. In variousembodiments, the entity may be required to, for example, demonstratethat a data subject has freely given specific, informed, and unambiguousindication of the data subject's agreement to the processing of his orher personal data for one or more specific purposes (e.g., in the formof a statement or clear affirmative action). As such, in particularembodiments, an organization may be required to demonstrate a lawfulbasis for each piece of personal data that the organization hascollected, processed, and/or stored. In particular, each piece ofpersonal data that an organization or entity has a lawful basis tocollect and process may be tied to a particular processing activityundertaken by the organization or entity.

A particular organization may undertake a plurality of different privacycampaigns, processing activities, etc. that involve the collection andstorage of personal data. In some embodiments, each of the plurality ofdifferent processing activities may collect redundant data (e.g., maycollect the same personal data for a particular individual more thanonce), and may store data and/or redundant data in one or moreparticular locations (e.g., on one or more different servers, in one ormore different databases, etc.). In this way, because of the number ofprocessing activities that an organization may undertake, and the amountof data collected as part of those processing activities over time, oneor more data systems associated with an entity or organization may storeor continue to store data that is not associated with any particularprocessing activity (e.g., any particular current processing activity).Under various legal and industry standards related to the collection andstorage of personal data, such data may not have or may no longer have alegal basis for the organization or entity to continue to store thedata. As such, organizations and entities may require improved systemsand methods to maintain an inventory of data assets utilized to processand/or store personal data for which a data subject has provided consentfor such storage and/or processing.

In various embodiments, the system is configured to provide athird-party data repository system to facilitate the receipt andcentralized storage of personal data for each of a plurality ofrespective data subjects, as described herein. Additionally, thethird-party data repository system is configured to interface with acentralized consent receipt management system.

In various embodiments, the system may be configured to, for example:(1) identify a webform used to collect one or more pieces of personaldata, (2) determine a data asset of a plurality of data assets of theorganization where input data of the webform is transmitted, (3) add thedata asset to the third-party data repository with an electronic link tothe webform, (4) in response to a user submitting the webform, create aunique subject identifier to submit to the third-party data repositoryand the data asset along with the form data provided by the user in thewebform, (5) submit the unique subject identifier and the form dataprovided by the user in the webform to the third-party data repositoryand the data asset, and (6) digitally store the unique subjectidentifier and the form data provided by the user in the webform in thethird-party data repository and the data asset.

In some embodiments, the system may be further configured to, forexample: (1) receive a data subject access request from the user (e.g.,a data subject rights' request, a data subject deletion request, etc.),(2) access the third-party data repository to identify the uniquesubject identifier of the user, (3) determine which data assets of theplurality of data assets of the organization include the unique subjectidentifier, (4) access personal data of the user stored in each of thedata assets of the plurality of data assets of the organization thatinclude the unique subject identifier, and (5) take one or more actionsbased on the data subject access request (e.g., delete the accessedpersonal data for a data subject deletion request).

The system may, for example: (1) generate, for each of a plurality ofdata subjects, a respective unique subject identifier in response tosubmission, by each data subject, of a particular webform; (2) maintaina database of each respective unique subject identifier; and (3)electronically link each respective unique subject identifier to eachof: (A) a webform initially submitted by the user; and (B) one or moredata assets that utilize data received from the data subject via thewebform.

The Webform Crawling Data System may also implement a Data Asset andWebform Management Module 4400. Referring to FIG. 44, in particularembodiments, the system, when executing the Data Asset and WebformManagement Module 4400, is configured for: (1) identifying a webformused to collect one or more pieces of personal data; (2) determining adata asset of a plurality of data assets of the organization where inputdata of the webform is transmitted; (3) adding the data asset to thethird-party data repository with an electronic link to the webform; (4)in response to a user submitting the webform, creating a unique subjectidentifier to submit to the third-party data repository and the dataasset along with form data provided by the user in the webform; (5)submitting the unique subject identifier and the form data provided bythe user in the webform to the third-party data repository and the dataasset; and (6) digitally storing the unique subject identifier and theform data provided by the user in the webform in the third-party datarepository and the data asset.

When executing the Data Asset and Webform Management Module 4400, thesystem begins, at Step 4410, by identifying a webform used to collectone or more pieces of personal data. In particular embodiments, thesystem may be configured to use one or more website scanning tools to,for example, identify a webform. The webform may be a website associatedwith a particular entity or organization. For example, the webform maybe a “Contact Us” form that is on the particular organization's websiteor any other type of webform associated with the particularorganization.

At Step 4420, the system is configured to determine a data asset of aplurality of data assets of the organization where input data of thewebform is transmitted. The system may perform the determination byidentifying where the input data of the webform is transmitted (e.g.,Salesforce). Continuing to Step 4430, the system is configured to addthe data asset to the third-party data repository with an electroniclink to the webform. The system may provide the third-party datarepository with a reference to the data asset, or in someimplementations, the system may provide the one or more pieces ofpersonal data that were transmitted to the one or more data assets tothe third-party repository. The system may associate the electronic linkto the webform with the identified data asset that includes the one ormore pieces of personal data.

Returning to Step 4440, the system is configured to create a uniquesubject identifier to submit to the third-party data repository and thedata asset along with form data provided by the user in the webform inresponse to a user submitting the webform. In response to a userinputting form data (e.g., name, address, credit card information, etc.)at the webform and submitting the webform, the system may, based on thelink to the webform, create a unique subject identifier to identify theuser. The unique subject identifier may be any type of numerical,alphabetical, or any other type of identifier to identify the user.

Continuing to Step 4450, the system is configured to submit the uniquesubject identifier and the form data provided by the user in the webformto the third-party data repository and the data asset. The system isconfigured to submit the unique subject identifier to the third-partydata repository and the data asset along with the form data. Further,the system may use the unique subject identifier of a user to access andupdate each of the data assets of the particular organization (i.e.,including the other data assets of the particular organization where theform data is not transmitted). For example, in response to a usersubmitting a data subject access request to delete personal data theparticular organization has stored of the user, the system may use theunique subject identifier of the user to access and retrieve the user'spersonal data stored in all of the data assets (e.g., Salesforce,Eloqua, Marketo, etc.) utilized by the particular organization. At Step4460, the system continues by digitally storing the unique subjectidentifier and the form data provided by the user in the webform in thethird-party data repository and the data asset.

Further, in some implementations, the system may be configured toreceive a data subject access request from the user. The data subjectaccess request may be one or more different types of data subject accessrequests, and may be, for example, a data subject deletion request or adata subject rights request. Upon the system receiving the data subjectaccess request, the system may be configured to access the third-partydata repository to identify the unique subject identifier of the user,determine which data assets of the plurality of data assets of theorganization include the unique subject identifier, and access personaldata of the user stored in each of the data assets of the plurality ofdata assets of the organization that include the unique subjectidentifier. Upon the data subject access request being a data subjectdeletion request, then the system may delete the accessed personal dataof the user stored in each of the data assets of the plurality of dataassets of the organization that include the unique subject identifier.When the data subject access request is a data subject rights request,the system may generate a data subject rights request report thatincludes the accessed personal data of the user stored in each of thedata assets of the plurality of data assets of the organization thatinclude the unique subject identifier. Further, the data subject rightsrequest report may be transmitted to the user. In some implementations,the system may transmit the data subject rights request report to theuser via a secure electronic link.

Webform Generation User Experience

FIG. 40 depicts an exemplary webform that a particular entity mayinclude on a website for completion by one or more customers or users ofthe website. As may be understood from FIG. 40, the webform may collectpersonal data such as, for example: (1) first name; (2) last name; (3)organization name; (4) country of residence; (5) state; (6) phonenumber; (7) e-mail address; (8) website; and/or (9) any other suitablepersonal data. As may be further understood from this figure, an entity(e.g., or a system controlled by the entity) may use the webform tocollect such personal data as part of one or more processing activities(e.g., e-mail marketing, online surveys, event marketing, etc.). Invarious embodiments, the system may be configured to scan a particularwebform to identify a particular processing activity for which theentity is collecting the personal data.

In various embodiments, the system may, for example: (1) roboticallyfill out the webform (e.g., using one or more virtual profiles); (2)analyze one or more pieces of computer code associated with the webform(e.g., JavaScript, HTML, etc.); and (3) map one or more businessprocesses that utilize the data collected via the webform based at leastin part on the analyzed one or more pieces of computer code. Inparticular embodiments, a particular entity that utilizes a webform tocollect personal data for use in a particular processing activity (e.g.,business process) may analyze one or more pieces of computer codeassociated with the webform to determine: (1) one or more systemsassociated with the entity to which data entered the webform is routed(e.g., one or more data assets that serve as a destination asset to dataentered via the webform); (2) a purpose for the collection of the dataentered via the webform (e.g., a processing activity that utilizes thedestination asset discussed above; (3) a type of data collected via thewebform; and/or (4) any other suitable information related to thecollection of data via the webform.

In particular embodiments, a system may be configured to transmit awebform completion confirmation e-mail to a user that completes thewebform. In various embodiments, the system may be configured to analyzethe e-mail or other message to identify one or more business processesthat utilize the data collected by the webform (e.g., byanalyzing/scraping one or more contents of the e-mail or other message).The system may then determine a purpose of the data collection and/or anassociated processing activity based at least in part on the analysis.

Scanning Electronic Correspondence to Facilitate Automatic Data SubjectAccess Request Submission

In various embodiments, any system described herein may be configuredfor: (1) analyzing electronic correspondence associated with a datasubject (e.g., the emails within one or more email in-boxes associatedwith the data subject, or a plurality of text messages); (2) based onthe analysis, identifying one or more entities (e.g., corporateentities) that that the data subject does not actively do business with(e.g., as evidenced by the fact that the data subject no longer opensemails from the entity, has set up a rule to automatically delete emailsreceived from the entity, has blocked texts from the entity, etc.); (3)in response to identifying the entity as an entity that the data subjectno longer does business with, at least substantially automaticallygenerating a data subject access request and, optionally, automaticallysubmitting the data subject access request to the identified entity.

The system may, for example, be configured to determine whether the datasubject still uses one or more services from a particular e-mail sender(e.g., service provider) based at least in part on one more determinedinteractions of the data subject with one or more e-mails, or otherelectronic correspondence, from the service provider (e.g., whether thedata subject reads the e-mail, selects one or more links within thee-mail, deletes the e-mail without reading it, etc.). The system maythen substantially automatically generate and/or complete a data subjectaccess request on behalf of the data subject that includes a request tobe forgotten (e.g., a request for the entity to delete some or all ofthe data subject's personal data that the entity is processing).

For purposes of simplicity, various embodiments will now be described inwhich the system scans a plurality of emails associated with a datasubject in order to identify one or more entities that the data subjectno longer does business with. However, it should be understood that, inother embodiments, the same or similar techniques may be used inanalyzing other types of electronic or other correspondence to identifyentities that the data subject no longer does business with. Forexample, the system may analyze text messages, social media posts, scansof paper mail, or any other correspondence and/or other documentsassociated with the data subject to determine whether the data subjectdoes business with particular entities. In various embodiments, thesystem bases this determination on its analysis of multiple differenttypes of electronic correspondence between the data subject and one ormore entities (which may include one-way correspondence in which therecipient of a particular correspondence doesn't respond, or two-waycorrespondence, in which the recipient of the correspondence responds tothe correspondence).

In various embodiments, various functions performed by an E-mailScanning System may be implemented via an E-mail Scanning Module 4100.FIG. 41 depicts an E-mail Scanning Module 4100 according to a particularembodiment, which may be executed, for example, on any of the servers110, 120, 130, 160 shown in FIG. 1, or on one or more remote computingdevices 150. When executing an exemplary E-mail Scanning Module 4100,the system begins, at Step 4110, by providing a software application forinstallation on a computing device. In particular embodiments, thesoftware application may be configured to integrate with an e-mailservice (e.g., Gmail, yahoo, live, Microsoft Exchange, etc.) in order toprovide access to a data subject's e-mail (e.g., a data subject'se-mail). In particular embodiments, the software application may beembodied as a software plugin that interfaces with a particular softwareapplication (e.g., Microsoft Outlook) in order to provide access to thedata subject's e-mail to the systems. In other embodiments, the softwareapplication may be embodied as a browser plugin for use with a webbrowser to provide access to the data subject's web-based e-mailservice. In particular embodiments, the system is configured to providethe software application for installation on a data subject's computingdevice (e.g., mobile computing device, etc.). In such embodiments, thesoftware application may be embodied as a client-side softwareapplication that executes one or more of the processes described belowon a client computing device (e.g., such as the data subject's computingdevice on which the data subject accesses his or her e-mails).

In still other embodiments, the system is configured to provide thesoftware application for installation on one or more suitable servers(e.g., one or more suitable servers that host a particular e-mailservice). In particular embodiments, for example, the system isconfigured to: (1) receive authorization from a data subject to accesshis or her e-mails; and (2) use a software application installed on oneor more remote servers to perform one or more of the functions describedbelow. In such embodiments, the system may be configured to provide thesoftware application to the one or more remote servers. In particularother embodiments, the system may be at least partially integrated inone or more remote servers (e.g., via a direct server integration). Insuch embodiments, the system may be at least partially integrated withone or more remote e-mail servers (e.g., one or more remote servers thatstore and/or process a data subject's emails).

Returning to Step 4120, the system is configured to use the softwareapplication to scan and optionally index one or more data subjecte-mails, and then analyze information derived from the emails toidentify a subject entity (e.g., corporate or non-corporate entity) fromwhich each of the one or more data subject e-mails was received by adata subject. The system may, for example, be configured to scan and/orindex the data subject's emails to identify one or more subject entitiesas the sender of the emails. In particular embodiments, the one or moresubject entities may include one or more subject entities (e.g.,corporate entities) that would be required to respond to a data subjectaccess request, if received from the data subject. For example, the oneor more subject entities may include any subject company that collects,stores, or otherwise processes the data subject's personal data. Thesystem may, for example, be configured to identify particular e-mails ofthe data subject's indexed e-mails that were received from any suitableentity (e.g., Target, Home Depot, etc.). The system may, for example,scan an e-mail's subject field, body, sender, etc. to identify, forexample: (1) a name of the subject company; (2) an e-mail domainassociated with the subject company; and/or (3) any other suitableinformation which may identify the subject entity as the sender of thee-mail.

In some embodiments, the system may be configured to identify e-mailmessages from a subject entity based at least in part on an emailmailbox in which the messages are located in the data subject's e-mailaccount. For example, the data subject's e-mail account may alreadypre-sort incoming messages into one or more categories (e.g., which mayinclude, for example, a promotions category, a junk category, etc.). Insuch embodiments, the system may be configured to limit the one or moree-mails that the system scans and/or indexes to e-mails that have beenidentified as promotional in nature (or that have been placed into anyother pre-defined category, such as Spam) by the data subject's e-mailservice.

Continuing to Step 4130, the system is configured to use an algorithm todetermine whether the data subject actively does business with theentity. In particular embodiments, the system is configured to make thisdetermination based at least in part on (e.g., partially or entirelyon): (1) whether the data subject opens any of the one or more e-mailsreceived from the subject company; (2) how long the data subject spendsreviewing one or more of the e-mails that the data subject does openfrom the subject company; (3) whether the data subject deletes one ormore of the e-mails from the subject company without reading them; (4)what portion (e.g., percentage) of e-mails received from the subjectcompany the data subject opens; (5) whether the data subject selects oneor more links contained in one or more e-mails received from the subjectcompany; (6) how much time the data subject spends viewing a website towhich a link is provided in the one or more e-mails from the subjectcompany; (7) whether the data subject has set up a rule (e.g., asoftware-based rule) to auto-delete or block emails from the subjectcompany; (8) whether the data subject has set up a rule (e.g., asoftware-based rule) to redirect emails received from the subjectcompany to a specific folder or other location (e.g., a folderdesignated for commercial correspondence, or a folder designated forunwanted correspondence); (9) whether the data subject has submitted arequest to the particular entity for the particular entity not to sendemails to the data subject; (10) whether the data subject has submitteda request to the particular entity for the particular entity not to sendtext messages to the data subject; (11) whether the data subject hassubmitted a request to the particular entity for the particular entitynot to call the data subject; and/or (12) any other suitable informationrelated to the data subject's use of one or more services, or purchaseof goods, related to the one or more e-mails or other electroniccorrespondence received by the data subject from the subject company. Inparticular embodiments, the system is configured to automatically (e.g.,using one or more computer processors) determine the information of anyof the items listed above (e.g., whether the data subject has set up arule to redirect emails received from the subject company to a specificfolder) using any suitable technique.

As noted above, the system may, in addition, or alternatively, make thedetermination described above by analyzing electronic correspondenceother than emails, such as texts, social media postings, etc. thatinvolve the data subject and the entity. For example, the system maydetermine that the data subject no longer actively does business with aparticular entity if the data subject configures software (e.g.,messaging software on the data subject's smartphone) to block texts fromthe particular entity.

In various embodiments, the system is configured to utilize an algorithmthat takes into account one or more of the various factors discussedabove to determine whether the data subject still actively does businesswith the subject entity (e.g., and therefore would likely be interestedin continuing to receive e-mails from the subject company). In doing so,the system may assign any appropriate value to each of the factors indetermining whether to determine that the data subject no longer doesbusiness with the subject entity. Similarly, the system may allow thecalculation to be customized by allowing users to assign weightingfactors to each particular variable.

As a simple example, the system may use the following formula todetermine whether the data subject does business with a particularentity:

Data Subject Disengagement Rating=(Emails Opened Value)+(Texts ReadValue)+(Emails Automatically Deleted Value)+(Texts Blocked Value)

In a particular example, the system is configured to determine that thedata subject no longer actively does business with the entity if theData Subject Disengagement Rating is above 80. In this example, thesystem may assign: (1) a value of 80 to the Emails Read Value if thedata subject opens fewer than 5% of emails received from the from theentity; (2) a value of 50 to the Emails Read Value if the data subjectopens between 5%-25% of emails received from the entity; and (3) a valueof 0 to the Emails Read Value if the data subject opens over 25% ofemails received from the from the entity. The system may assign similarvalues to the other variables based on the user's other email and textrelated activities. For example, the system may assign a value of 100 toText Blocked Value if the data subject has actively blocked (e.g., viasoftware instructions) texts from the entity, and a value of 0 to TextBlocked Value if the data subject has not actively blocked texts fromthe entity. Similarly, the system may assign a value of 100 to EmailsAutomatically Deleted Value if the data subject has set software toautomatically delete (e.g., immediately delete or route to a junkfolder) emails from the entity, and a value of 0 to Emails AutomaticallyDeleted Value if the data subject has not initiated such a setting.

As noted above, the system may allow users to customize the calculationabove by assigning a weighting value to any of the values included inthe Data Subject Disengagement Rating calculation. For example, thesystem may allow the user to assign a weighting value of 1.2 to EmailsOpened Value if that particular user believes that this factor should beweighted 20% higher than usual in the calculation.

In various embodiments, the system is configured to, in response todetermining that the data subject no longer actively does business withthe entity, automatically generate, populate, and/or submit a datasubject access request to the entity. In various embodiments, the datasubject access request may include: (1) a request to delete some or allof the data subject's personal data that is being processed by theentity (e.g., in the form of a “right to be forgotten” request); (2) arequest to rectify inaccurate personal data of the data subject that isbeing processed by the entity; (3) a request to access of a copy ofpersonal information of the data subject processed by the entity; (4) arequest to restrict the processing of the data subject's data by theentity; and/or (5) a request to transfer the data subject's data fromthe entity to a specified controller.

As a particular example, the system may generate a focused request tohave the entity delete all of the data subject's personal data that theentity is processing in conjunction with a particular service offered bythe entity. For example, at Step 4140, the system is configured tosubstantially automatically complete one or more data subject accessrequests on behalf of the data subject for one or more services that thedata subject no longer uses.

FIG. 42 depicts an exemplary data subject access request form that thesystem may substantially automatically generate, complete and/or submitfor the data subject on the data subject's behalf. As shown in thisfigure, the system may complete information such as, for example: (1)what type of requestor the data subject is (e.g., employee, customer,etc.); (2) what the request involves (e.g., deleting data, etc.); (3)the requestor's first name; (4) the requestor's last name; (5) therequestor's email address; (6) the requestor's telephone number; (7) therequestor's home address; and/or (8) one or more details associated withthe request. In particular embodiments, the system is configured to usean index of information about a particular entity or service to automatefilling out the data subject access request.

In various embodiments, the system may receive at least some data fromthe data subject in order to complete the data subject access request.In other embodiments, the system is configured to scan one or moree-mails from the subject company to obtain one or more particular piecesof information for use in filling out the data subject access request(e.g., by identifying a shipping address in a particular e-mail, billingaddress, first name, last name, and/or phone number of the data subjectfrom a previous order that the data subject placed with the subjectcompany, etc.). In particular embodiments, the system may automaticallyidentify all of the information needed to populate the data subjectaccess request by identifying the information from within one or moreindividual electronic correspondence associated with the data subject(e.g., one or more texts or emails from the entity to the data subject).

In particular embodiments, the system may be configured to send amessage to the data subject (e.g., via e-mail) prior to automaticallycompleting the data subject access request. The message may, forexample, require the data subject to confirm that the data subject wouldlike the system to complete the request on the data subject's behalf. Invarious embodiments, in response to the data subject confirming that thedata subject would like the system to complete the request, the systemautomatically populates the request and submits the request to theentity on the data subject's behalf.

In other embodiments, the system may automatically submit the requestwithout explicit authorization from the data subject (e.g., the datasubject may have provided a blanket authorization for submitting suchrequests when configuring the system's settings.)

In some embodiments, the Email Scanning System may comprise athird-party system that is independent from the one or more subjectentities. In such embodiments, the Email Scanning System may beimplemented as part of a service for data subjects who may desire toexercise one or more privacy rights, but who aren't necessarily aware ofwhich companies may be storing or processing their personal data, or whodon't want to spend the time to submit data subject access requestsmanually. Similarly, various embodiments of the system may beimplemented as part of a service that advantageously provides a datasubject with an automated way of submitting data subject access requeststo subject companies whose services the data subject no longer uses.

In still other embodiments, the system may be provided by a subjectentity (e.g., company) for use by data subjects. Because subjectcompanies are subject to requirements (e.g., in the form of laws andregulations) related to the storage and processing of personal data, itmay benefit the subject company to no longer burden itself with storingor processing data related to a data subject that is no longerpurchasing the subject entity's goods or utilizing the subject entity'sservices (e.g., that is no longer actively engaged with the entity). Insuch embodiments, the system may be configured to: (1) substantiallyautomatically submit the data subject access request; and (2) respond toand fulfill the data subject access request (e.g., the same system orrelated systems utilized by a particular subject entity may beconfigured to both submit and fulfill the data subject access request).In other embodiments, the subject entity may unilaterally modify (e.g.,edit or delete) the data subject's personal data within one or more ofits systems in response to determining that the data subject does notactively do business with the subject entity.

In particular embodiments for example, in response to the systemsubmitting a request to delete the data subject's personal data from asubject entity's systems, the system may: (1) automatically determinewhere the data subject's personal data, which is processed by thesubject entity, is stored; and (2) in response to determining thelocation of the data (e.g., which may be on multiple computing systems),automatically facilitate the deletion of the data subject's personaldata from the various systems (e.g., by automatically assigning one ormore tasks to delete data across one or more computer systems toeffectively delete the data subject's personal data from the systems).In particular embodiments, the step of facilitating the deletion of thepersonal data may comprise, for example: (1) overwriting the data inmemory; (2) marking the data for overwrite; (2) marking the data as free(e.g., and deleting a directory entry associated with the data); and/or(3) any other suitable technique for deleting the personal data. Inparticular embodiments, as part of this process, the system uses anappropriate data model (see discussion above) to efficiently determinewhere all of the data subject's personal data is stored.

Exemplary Data Subject Access Request Processing System Architecture

FIG. 45 is a block diagram of a Data Subject Access Request ProcessingSystem 4500 according to a particular embodiment. In variousembodiments, the Data Subject Access Request Processing System 4500 ispart of a privacy compliance system (also referred to as a privacymanagement system), or other system, which may, for example, beassociated with a particular organization and be configured to aid incompliance with one or more legal or industry regulations related to thecollection and storage of personal data. In some embodiments, the DataSubject Access Request Processing System 4500 is configured to: (1)receive a data subject access request from a data subject, the datasubject access request comprising one or more requests related to theone or more rights described herein (e.g., a request for a copy of thedata subject's personal data, a request regarding how long personal dataassociated with the data subject is being stored by the system, etc.);(2) process the request in any suitable manner described herein; (3)fulfill the request based at least in part on one or more requestparameters; (4) store one or more pieces of metadata associated with theprocessing of, fulfillment of, and/or response to the request; and/or(5) archive one or more pieces of data associated with the request basedon one or more data retention rules.

As may be understood from FIG. 47, the Data Subject Access RequestProcessing System 4500 includes one or more computer networks 115, aData Subject Access Request Management Server 4510, One or More LocalStorage Nodes 4520, One or More Customer Servers 4530, One or MoreDatabases 140 or other data structures, one or more remote computingdevices 150 (e.g., a desktop computer, laptop computer, tablet computer,smartphone, etc.), and One or More 3rd Party Systems or Vendor Systems4560. In particular embodiments, the one or more computer networks 115facilitate communication between the Data Subject Access RequestManagement Server 4510, One or More Local Storage Nodes 4520, One orMore Customer Servers 4530, One or More Databases 140 or other datastructures, and one or more remote computing devices 150. Although inthe embodiment shown in FIG. 45, the Data Subject Access RequestManagement Server 4510, One or More Local Storage Nodes 4520, One orMore Customer Servers 4530, One or More Databases 140 or other datastructures, and one or more remote computing devices 150 are shown asseparate servers (e.g., and/or computing devices), it should beunderstood that in other embodiments, one or more of these serversand/or computing devices may comprise a single server, a plurality ofservers, one or more cloud-based servers, or any other suitableconfiguration.

In various embodiments, the one or more local storage nodes 4520 maycomprise, for example, one or more physical servers (e.g., each havingone or more hard disk drives, solid state drives, or other data storagedevices) that are each located in a particular respective physicallocation. In some embodiments, a particular storage node may compriseone or more virtual machines (e.g., and/or one or more virtual LANs)having access to one or more hard disk drives and/or solid-state drives(e.g., or combinations thereof). In still other embodiments, the one ormore local storage nodes 4520 may comprise a collection of storagenodes, which may, for example, be clustered together and managed (e.g.,through software) as a single pool of storage. In various embodiments, asingle pool of storage made up of one or more local storage nodes mayhave a particular defined location (e.g., geographic location, region,country, jurisdiction, etc.).

The one or more computer networks 115 may include any of a variety oftypes of wired or wireless computer networks such as the Internet, aprivate intranet, a public switch telephone network (PSTN), or any othertype of network. The communication link between the Data Subject AccessRequest Management Server 4510 and the One or More Local Storage Nodes4520 may be, for example, implemented via a Local Area Network (LAN) orvia the Internet. In other embodiments, the One or More Databases 140may be stored either fully or partially on any suitable server orcombination of servers described herein.

FIG. 46 is a block diagram of a Data Subject Access Request ProcessingSystem 4600 according to another embodiment of the system. In theembodiment shown in this figure, the Data Subject Access RequestProcessing System 4500 includes one or more computer networks 115, aData Subject Access Request Management Server 4510, a plurality of LocalStorage Nodes 4520A-F, One or More Databases 140 or other datastructures, and one or more remote computing devices 150 (e.g., adesktop computer, laptop computer, tablet computer, smartphone, etc.).As may be understood in light of this disclosure, each of the pluralityof Local Storage Nodes 4520A-F may be disposed in a distinct location(e.g., a distinct jurisdiction, country, geographic area, etc.) andconfigured to communicate with the Data Subject Access RequestManagement Server 4510. In various embodiments, the system is configuredto route a data subject access request received at the Data SubjectAccess Request Management Server 4510 to a suitable, identified localstorage node of the plurality of Local Storage Nodes 4520A-F (e.g.,Local Storage Node C 4520C).

Exemplary Data Subject Access Request Processing System Platform

Various embodiments of a Data Subject Access Request Processing System4500 (e.g., and/or 4600) may be implemented in the context of anysuitable system (e.g., a privacy compliance system). For example, theData Subject Access Request Processing System 4500 may be implemented tofacilitate processing of one or more data subject access requests fromone or more data subjects. In particular embodiments, the system mayimplement one or more modules in order to at least partially ensurecompliance with one or more regulations (e.g., legal requirements)related to the collection and/or storage of personal data. Variousaspects of the system's functionality may be executed by certain systemmodules, including a Data Subject Access Request (DSAR) Processing viaLocal Storage Node Module 4700 and a Personally Identifiable InformationArchiving Module 5000. These modules are discussed in greater detailbelow.

Although the system may be configured to execute the functions describedin the modules as a series of steps, it should be understood in light ofthis disclosure that various embodiments of the Data Subject AccessRequest (DSAR) Processing via Local Storage Node Module 4700 andPersonally Identifiable Information Archiving Module 5000 describedherein may perform the steps described below in an order other than inwhich they are presented. In still other embodiments, the Data SubjectAccess Request (DSAR) Processing via Local Storage Node Module 4700 andPersonally Identifiable Information Archiving Module 5000 may omitcertain steps described below. In various other embodiments, the DataSubject Access Request (DSAR) Processing via Local Storage Node Module4700 and Personally Identifiable Information Archiving Module 5000 mayperform steps in addition to those described (e.g., such as one or moresteps described with respect to one or more other modules, etc.).

DSAR Processing Via Local Storage Node Module

Turning to FIG. 47, when executing the DSAR Processing via Local StorageNode Module 4700, the system is configured to receive a data subjectaccess request, identify a suitable local storage node based at least inpart on the request or a data subject associated with the request, routethe request to the identified storage node, and process the request. Invarious embodiments, an organization, corporation, etc. may be requiredto provide information requested by an individual for whom theorganization stores personal data within a certain time period (e.g., 30days). As a particular example, an organization may be required toprovide an individual with a listing of, for example: (1) any personaldata that the organization is processing for an individual, (2) anexplanation of the categories of data being processed and the purpose ofsuch processing; and/or (3) categories of third parties to whom the datamay be disclosed.

Various privacy and security policies (e.g., such as the EuropeanUnion's General Data Protection Regulation, and other such policies) mayprovide data subjects (e.g., individuals, organizations, or otherentities) with certain rights related to the data subject's personaldata that is collected, stored, or otherwise processed by anorganization. These rights may include, for example: (1) a right toobtain confirmation of whether a particular organization is processingtheir personal data; (2) a right to obtain information about the purposeof the processing (e.g., one or more reasons for which the personal datawas collected); (3) a right to obtain information about one or morecategories of data being processed (e.g., what type of personal data isbeing collected, stored, etc.); (4) a right to obtain information aboutone or more categories of recipients with whom their personal data maybe shared (e.g., both internally within the organization or externally);(5) a right to obtain information about a time period for which theirpersonal data will be stored (e.g., or one or more criteria used todetermine that time period); (6) a right to obtain a copy of anypersonal data being processed (e.g., a right to receive a copy of theirpersonal data in a commonly used, machine-readable format); (7) a rightto request erasure (e.g., the right to be forgotten), rectification(e.g., correction or deletion of inaccurate data), or restriction ofprocessing of their personal data; and (8) any other suitable rightsrelated to the collection, storage, and/or processing of their personaldata (e.g., which may be provided by law, policy, industry ororganizational practice, etc.).

As may be understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and storage ofpersonal data. In some embodiments, each of the plurality of differentprocessing activities may collect redundant data (e.g., may collect thesame personal data for a particular individual more than once), and maystore data and/or redundant data in one or more particular locations(e.g., on one or more different servers; in one or more differentdatabases; across a plurality of different jurisdictions, countries,geographic locations; etc.). In this way, a particular organization maystore personal data in a plurality of different locations which mayinclude one or more known and/or unknown locations. As such, complyingwith particular privacy and security policies related to personal data(e.g., such as responding to one or more requests by data subjectsrelated to their personal data) may be particularly difficult (e.g., interms of cost, time, etc.). Additionally, receiving and processing adata subject access request may include the collection and processing ofpersonal data associated with a data subject in order to facilitate afulfillment of the request.

In various embodiments, as shown in FIG. 47, when executing the DSARProcessing via Local Storage Node Module 4700, the system begins, atStep 4710, by receiving a data subject access request associated with adata subject. In various embodiments, the system receives the requestvia a suitable web form. In certain embodiments, the request comprises aparticular request to perform one or more actions with any personal datastored by a particular organization regarding the requestor. Forexample, in some embodiments, the request may include a request to viewone or more pieces of personal data stored by the system regarding therequestor. In other embodiments, the request may include a request todelete one or more pieces of personal data stored by the systemregarding the requestor. In still other embodiments, the request mayinclude a request to update one or more pieces of personal data storedby the system regarding the requestor. In still other embodiments, therequest may include a request based on any suitable right afforded to adata subject, such as those discussed above.

In particular embodiments, the system is configured to receive therequest from the One or More Remote Computing Devices 150 at the DataSubject Access Request Management Server 4510 via One or More Networks115 as may be understood from FIG. 45. In some embodiments, the systemmay receive the request from the data subject. In other embodiments, thesystem may receive the request from one or more individuals on behalf ofthe data subject (e.g., a legal guardian of the data subject or otherindividual authorized to make the request on the data subject's behalf).

Continuing to Step 4720, the system is configured to identify a suitablelocal storage node based at least in part on the request and/or the datasubject. For example, the system may be configured to identify thesuitable local storage node (e.g., suitable one or more local storagenodes) based at least in part on: (1) a jurisdiction in which the datasubject resides; (2) a country in which the data subject resides; (3) ajurisdiction from which the data subject made the request; (4) a countryfrom which the data subject made the request; (5) a particulargeographic area in which the data subject resides or made the request;(6) a proximity of one or more potential local storage nodes to the datasubject (e.g., to a location of residence of the data subject and/or alocation from which the data subject placed the request; and/or (7) anyother suitable factor.

In various embodiments, the system may be configured to define each of aplurality of physical locations based at least in part on one or moregeographic boundaries. These one or more geographic boundaries mayinclude, for example: (1) one or more countries; (2) one or morecontinents; (3) one or more jurisdictions (e.g., such as one or morelegal jurisdictions); (4) one or more territories; (5) one or morecounties; (6) one or more cities; (7) one or more treaty members (e.g.,such as members of a trade, defense, or other treaty); and/or (8) anyother suitable geographically distinct physical locations. In particularembodiments, each of these defined geographic boundaries may comprise atleast one local storage node (e.g., at least one local storage node maybe physically located within each of the defined geographic boundaries.The system may then be configured to: (1) determine a location of thedata subject based on the request (e.g., based on an IP address fromwhich the request was made, based on an address or other locationprovided by the data subject as part of the request, etc.); (2) identifya particular defined geographic boundary that comprises the determinedlocation of the data subject; and (3) identify at least one localstorage node within the identified particular geographic boundary.

In some embodiments, the system may identify the suitable storage nodebased at least in part on one or more residency laws about storage, oneor more country-based business rules, one or more rules defined by oneor more privacy administrators, etc.

Next, at Step 4730, the system is configured to route the data subjectaccess request to the identified local storage node. The system may, forexample, route the data subject access request from the Data SubjectAccess Request Management Server 4510 to the identified local storagenode (e.g., Local Storage Node D 4520D). The system may, for example,transmit data associated with the request to the identified localstorage node. The data may include, for example: (1) sufficient data tocomplete processing of the request at the local storage node (e.g.,sufficient identifying data associated with the data subject; (2) datasubmitted by the data subject or requestor as part of the request (e.g.,via one or more web forms); and/or (3) any other suitable dataassociated with the request.

In particular embodiments, the system is configured to route one or morepieces of data to the local storage node that the system retrieved inresponse to receiving the request (e.g., one or more pieces ofinformation associated with data collect, stored and/or processed aboutthe data subject). In some embodiments, the system is configured toroute a data subject request through the local node directly so that nodata is centrally transferred to a master/global system prior to storageat the local node.

Continuing to Step 440, the system is configured to process the datasubject access request at the identified local storage node. In variousembodiments, processing the data subject access request may include, forexample: (1) identifying one or more pieces of personal data associatedwith the data subject (e.g., one or more pieces of personal data stored,processed and/or collected by the particular organization or one or moredata systems associated with the organization); and (2) fulfilling therequest based on one or more request parameters (e.g., providing therequested data, deleting the data that is the subject of the request,etc.). In various embodiments, the system is configured to identify theone or more pieces of personal data using one or more data modelling ordata mapping techniques. The system may, for example, analyze one ormore data assets utilized by the organization for the collection orstorage of personal data. In particular embodiments, each of the one ormore data assets (e.g., data systems) may include, for example, anyentity that collects, processes, contains, and/or transfers data (e.g.,such as a software application, “internet of things” computerizeddevice, database, website, data-center, server, etc.). For example, afirst data asset may include any software or device (e.g., server orservers) utilized by a particular entity for such data collection,processing, transfer, storage, etc.

In particular embodiments, system is configured to process the requestat the local storage node by identifying and retrieving one or morepieces of personal data associated with the requestor that are beingprocessed by the system. For example, in various embodiments, the systemis configured to identify any personal data stored in any database,server, or other data repository associated with a particularorganization. In various embodiments, the system is configured to useone or more data models to identify this personal data and suitablerelated information (e.g., where the personal data is stored, who hasaccess to the personal data, etc.). In various embodiments, the systemis configured to use intelligent identity scanning (e.g., or othersuitable scanning technique) to identify the requestor's personal dataand related information that is to be used to fulfill the request.

In still other embodiments, the system is configured to use one or moremachine learning techniques to identify such personal data. For example,the system may identify particular stored personal data based on, forexample, a country in which a website that the data subject request wassubmitted is based, or any other suitable information.

In particular embodiments, the system is configured to scan and/orsearch one or more existing data models (e.g., one or more current datamodels) in response to receiving the request in order to identify theone or more pieces of personal data associated with the requestor. Thesystem may, for example, identify, based on one or more data inventories(e.g., one or more inventory attributes) a plurality of storagelocations that store personal data associated with the requestor. Inother embodiments, the system may be configured to generate a data modelor perform one or more scanning techniques in response to receiving therequest (e.g., in order to automatically fulfill the request).

In various embodiments, the system is configured to process the datasubject access request by taking one or more actions based at least inpart on the request. In some embodiments, the system is configured totake one or more actions for which the request was submitted (e.g.,display the personal data, delete the personal data, correct thepersonal data, etc.). In particular embodiments, the system isconfigured to take the one or more actions substantially automatically.The systems may, for example, take the one or more actions at the localstorage node (e.g., execute one or more steps related to the one or moreactions at the local storage node).

In particular embodiments, in response a data subject submitting arequest to delete their personal data from an organization's systems,the system may: (1) automatically determine where the data subject'spersonal data is stored; and (2) in response to determining the locationof the data (which may be on multiple computing systems), automaticallyfacilitate the deletion of the data subject's personal data from thevarious systems (e.g., by automatically assigning a plurality of tasksto delete data across multiple business systems to effectively deletethe data subject's personal data from the systems). In particularembodiments, the step of facilitating the deletion may comprise, forexample: (1) overwriting the data in memory; (2) marking the data foroverwrite; (3) marking the data as free (e.g., and deleting a directoryentry associated with the data); and/or (4) any other suitable techniquefor deleting the personal data. In particular embodiments, as part ofthis process, the system uses an appropriate data model to efficientlydetermine where all of the data subject's personal data is stored.

In other embodiments, for example, where the data subject access requestincludes a request to view any data stored about the data subject, thesystem may be configured to compile the data associated with the datasubject (e.g., as described above) and store the data (e.g., at leasttemporarily) at the local storage node. The system may then provide thedata subject with one or more links to view at least a portion of thedata at the local storage node, a summary of the data stored at thelocal storage node, etc. When compiling the data at the local storagenode, the system may, for example, be configured to automaticallyarchive the personal data at the source location of the data. Forexample, in response to identifying a piece of personal data associatedwith the data subject at a first data asset, the system may beconfigured to: (1) route the personal data to the local storage note;(2) at least temporarily store the personal data at the local storagenode (e.g., for viewing and/or provision to the data subject); and (3)automatically archive and/or delete the data at the first data asset. Inthis way, the system may be configured to comply with the data subjectaccess request substantially without undertaking additional instances ofpersonal data storage, collection, and/or processing which may begoverned by one or more legal and/or industry requirements.

In particular embodiments, the system is configured to transmit thepersonal data identified when processing the request to One or MoreCustomer Servers 4530 (e.g., such as shown in FIG. 45). In this way, thesystem may be configured to eliminate personal data from the systemitself to reduce liability of storing such data. By transferring thedata to the One or More Customer Servers 4530, the system may transferpotential liability associated with the storage of the data to theorganization that had collected, stored, and/or processed the data thatwas the subject of the data subject access request.

In various embodiments, the system is configured to at least partiallyensure that data is stored only at the local node in the particulargeographic location (e.g., country, jurisdiction, etc.).

DSAR Processing Via Local Storage Example

FIG. 48 depicts and exemplary screen display that a user may view whensubmitting a data subject access request. As may be understood from thisfigure, an exemplary data subject access request form (e.g., web form)may prompt a user to provide identifying information necessary for thecompletion of the request and a purpose for the request. As shown inthis figure, the system may prompt a user to provide information suchas, for example: (1) what type of requestor the user is (e.g., employee,customer, etc.); (2) what the request involves (e.g., requesting info,opting out, deleting data, updating data, etc.); (3) first name; (4)last name; (5) email address; (6) telephone number; (7) home address;and/or (8) one or more details associated with the request.

As discussed in more detail above, a data subject may submit a subjectaccess request, for example, to request a listing of any personalinformation that a particular organization is currently storingregarding the data subject, to request that the personal data bedeleted, to opt out of allowing the organization to process the personaldata, etc.

FIG. 49 depicts an exemplary routing of a data subject access requestfor processing by the system. As may be understood in light of thisdisclosure, a user (e.g., a data subject or an individual on behalf ofthe data subject) may submit a data subject access request using aremote computing device 150. The user may, for example, submit therequest via a web form such as the web form depicted in FIG. 48. Thesystem may then receive the data subject access request at a DataSubject Access Request Management Server 4510. The system may thenidentify, based on the data subject and the request, a suitable localstorage node for processing the request. In various embodiments, thesystem may, for example: (1) identify Local Storage Node A 4520A; (2)route the request to Local Storage node A 4520A; and (3) process andfulfill the request at Local Storage Node A. In this way, the system maybe configured to maintain any personally identifiable informationassociated with the request in the country, jurisdiction, or geographicregion of the data subject (e.g., rather than storing the datacentrally).

Personally Identifiable Information Archiving Module

Turning to FIG. 50, when executing the Personally IdentifiableInformation Archiving Module 5000, the system may be configured tosubstantially automatically archive (e.g., at least partially delete)personally identifiable information based on one or more data retentionrules. For example, as may be understood in light of this disclosure, anorganization may be required to comply with one or more legal orindustry requirements related to the storage of personal data (e.g.,which may, for example, include personally identifiable information). Inparticular, when responding to a data subject access request, the systemmay compile one or more pieces of personal data for provision to a datasubject. The system may, for example, store this compilation of personaldata at least temporarily in order to provide access to the data to thedata subject (e.g., or to another individual on behalf of the datasubject). As such, the system may be configured to implement one or moredata retention rules in order to ensure compliance with any legal orindustry requirements related to the temporary storage of the collecteddata while still fulfilling any requirements related to providing thedata to data subjects that request it, deleting the data at leastpartially in response to such a request, etc.

When executing the Personally Identifiable Information Archiving Module5000, the system begins, at Step 5010, by receiving one or more dataretention rules. The one or more data retention rules may include, forexample: (1) one or more rules relating to maintaining the data instorage until the data is viewed by the data subject; (2) one or morerules relating to maintaining the data for no more than a particularamount of time, regardless of whether the data subject has viewed thedata prior to the expiration of the time period (e.g., for no more thanthirty days, for no more than one week, etc.); (3) one or more rulesbased on the data subject (e.g., based on the data subject's country oforigin, based on the type of data being stored, etc.); (4) one or morelegal or industry requirements related to the storage of personal data;and/or (5) any other suitable data retention rule or combination of dataretention rules (e.g., storage capacity, etc.).

FIG. 51 depicts an exemplary interface via which a user (e.g., a privacyofficer or other suitable user) may provide the one or more dataretention rules. As shown in this figure, the system may be configuredto enable a user to define: (1) a number of times a user can access aportal for viewing the collected personal data; (2) a number of days theportal link is active; (3) whether to auto-delete the data oncompletion; (4) etc.

Continuing to Step 5020, the system is configured to, in response tofulfilling a data subject access request, automatically archivepersonally identifiable information (e.g., personal data) associatedwith the request based at least in part on the one or more dataretention rules. The system may, for example, be configured to at leasttemporarily store (e.g., at a local storage node) personal dataidentified when processing the request for at least an amount of timedetermined by the one or more retention rules. The system may thensubstantially automatically archive the at least temporarily stored datain response to a triggering of the one or more data retention rules. Forexample, if the one or more data retention rules dictate that the systemshould store the data until the data subject access the data, but for nolonger than thirty days, the system may be configured to automaticallyarchive the personal data in response to the data subject accessing thepersonal data (e.g., prior to thirty days) or the passage of thirtydays.

When archiving the personal day, the system may, for example: (1)automatically determine where the data subject's personal data is stored(e.g., at the local storage node); and (2) in response to determiningthe location of the data (e.g., which may be on multiple computingsystems), automatically facilitate the deletion of the data subject'spersonal data from the system (e.g., by automatically assigning aplurality of tasks to delete data across multiple computer systems toeffectively delete the data subject's personal data from the system orsystems). In particular embodiments, the step of facilitating thedeletion may comprise, for example: (1) overwriting the data in memory;(2) marking the data for overwrite; (2) marking the data as free (e.g.,and deleting a directory entry associated with the data); and/or (3) anyother suitable technique for deleting the personal data.

Returning to Step 5030, the system may be configured to, in response toarchiving the personally identifiable information, digitally storemetadata associated with the personally identifiable information and thedata subject access request. The system may, for example, store metadatathat includes data such as: (1) a time and date of the completion of thedata subject access request; (2) a type of data provided in response tothe request (e.g., but not the actual data); (3) an access time of thedata by the data subject (e.g., if the data subject actually accessedthe data); (4) one or more retention rules that triggered the archivingof the data (e.g., a certain number of days elapsed, the data subjectaccessed the date, etc.); and/or any other suitable data related to thecompletion of the request (e.g., that a download of the data wassuccessful, etc.). In this way, the system may be configured to ensurecompliance with one or more reporting requirements related to thefulfillment of data subject access requests, without having to maintainpersonal data on the system (e.g., which may be subject to certain rulesdescribed herein).

DSAR Processing Guidance

In particular embodiments, the system is configured to provide guidancefor processing one or more data subject access requests based at leastin part on one or more data subject attributes (e.g., country, region,type, etc.) and a type of the data subject access request (e.g.,deletion, correction, etc.). The system may, for example, automaticallyidentify one or more regulatory rules (e.g., laws) based on the datasubject and the request, and provide guidance to a privacy officer oradmin with how to process the request based on the relevant regulatoryrule(s).

Data Subject Access Request Chat Robots and Related Methods

In particular embodiments, the system is configured to provide (e.g., byrunning software on any suitable system component, such as any suitableserver described herein) a conversational chatbot that is configured torequest information from a data subject (e.g., high-level, genericinformation that does not include personal data for the data subjectand/or more specific information that may include personal data for thedata subject). The system may then use the provided information toretrieve information from any suitable data source regarding one or moretypes of data (e.g., personal data and/or other data) that a particularentity (e.g., company or other organization) may store about the datasubject and/or how the entity uses that data.

For example, the chatbot may be configured for, first, obtaining datasubject information from the data subject, such as information regardingthe data subject's relationship with the entity (e.g., the data subjectis a customer of the entity, the data subject is a vendor for theentity, the data subject is a current or former employee of the entity,the data subject is on a mailing list of the entity, etc.), and/or othersuitable information (e.g., the data subject's state of residence, thedata subject's country of residence, the data subject's age, the datasubject's national origin, and/or any other suitable information). Next,the chatbot may use the obtained data subject information along withinformation from a suitable data source, such as a privacy-related datamap and/or a privacy-related data model as described herein, to obtainpersonal data information regarding, for example, one or more types ofpersonal data associated with the data subject that the system storesand/or one or more purposes for which the entity (and/or the system)uses the personal data.

The chatbot may then provide this personal data information to the datasubject, for example, at a general level (e.g. without providing theactual values of the data that are unique to the specific data subject).For example, the chatbot may inform the user that it stores the datasubject's email address and uses the email address for distributing aparticular email newsletter every week, but may not provide the datasubject's actual email address and/or the name of the newsletter. Inthis way, the system may be configured to inform a data subject aboutthe particular type(s) of personal data the system stores regarding thedata subject and how the personal data is used, so that the data subjectcan make a more informed decision regarding whether to submit a datasubject access request (DSAR).

In some cases, the personal data information that the system providesmay be enough information to satisfy the data subject's current needs,and therefore the data subject may choose to not submit a DSAR. This maybe advantageous by: (1) saving the data subject the time that would haveotherwise been required to submit the DSAR and to review the results ofthe DSAR; and/or (2) saving the system the processing resources thatwould have otherwise been needed to fulfill a DSAR. Accordingly, thechatbot may serve to make the system more efficient by reducing theamount of processing resources that the system needs to complete itsDSAR-related activities within a particular timeframe.

In particular embodiments, the chatbot may be configured to, afterproviding the personal data information to the data subject, present aquestion asking the user if they would like to submit a DSAR. Inparticular embodiments, the chatbot may be configured to automaticallyreceive and fulfill such requests by, for example: (1) receiving a DSAR;(2) after receiving the DSAR, verifying and/or facilitating theverification of the requestor's identity; (3) taking one or more actionsrequested in the DSAR (e.g., providing, deleting, and/or modifyingpersonal data stored by the entity and associated with the data subjectthat is the subject of the DSAR); and/or (4) confirming to the datasubject that the DSAR has been fulfilled.

Alternatively, or in addition, the chatbot may be configured tofacilitate the submission of a DSAR through one or more other means ormechanisms. For example, the chatbot may ask the user if they would liketo submit a DSAR and, if the user responds in the affirmative, thechatbot may provide instructions to the user regarding one or more nextsteps to take in order to submit a DSAR, for example, through a website,a call center, and/or other DSAR submission platform associated with theentity.

In various embodiments, a chatbot may include or otherwise utilize anartificial intelligence (AI) program that simulates interactive humanconversation (e.g., through exchanges of written text, verbalcommunications, and/or exchanges of non-verbal, visual cues and/ordisplays between the chatbot and the user). In various embodiments, achatbot may use one or more pre-determined phrases that may be input(e.g., typed and/or spoken) by the user as keys to determine one or moreactions to be taken by the system and/or one or more responses to becommunicated to the user (e.g., text, visual, and/or audio responses).Examples of chatbots include text chatbots and verbally-operatedchatbots, such as Apple's Siri digital assistant and Amazon's Alexadigital assistant.

Data Subject Access Request Chat Robot Module

FIG. 54 shows an example process that may be performed by a Data SubjectAccess Request Chat Robot Module 5400. In executing the Data SubjectAccess Request Chat Robot Module 5400, the system begins at Step 5410,where it may detect that a user is interested in interacting with achatbot. In particular embodiments, the chatbot may automaticallyexecute and display an interaction window to every user that loads aparticular webpage or reaches a particular website (e.g., a websiteassociated with a particular entity or organization, a particularwebsite associated with privacy and/or personal data usage, etc.). Thesystem may detect that a user has interest in interacting with thechatbot in response to the user selecting and/or entering informationinto the interaction window. In other particular embodiments, a websitemay have a chatbot control that indicates that the chatbot will executeupon activation of that control. The system may detect that a user hasinterest in interacting with the chatbot in response to the userselecting and/or activating the chatbot control.

At Step 5420, the chatbot may request and/or receive data subjectinformation from the user. The chatbot may present one or more questionsto the user asking the user for particular data subject information thatthe system can use to obtain further information, for example usingmethods and means described herein. The chatbot may then receive suchinformation as it is entered by the user in the chatbot interactionwindow. Alternatively, the chatbot may use information already knowabout the user, for example from data stored during previousinteractions with the user (e.g., in a cookie, session information,etc.) to determine data subject information. In various embodiments, thedata subject information may include, but is not limited to: (1)information regarding the data subject's relationship with the entity(e.g., the data subject is a customer of the entity, the data subject isa vendor for the entity, the data subject is a current or formeremployee of the entity, the data subject is on a mailing list of theentity, etc.); (2) identifying information associated with the datasubject (e.g., the data subject's state of residence, the data subject'scountry of residence, the data subject's age, the data subject'snational origin, and/or any other identifying information); (3) contactinformation associated with the data subject (e.g., the data subject'semail address, the data subject's phone number, the data subject'sphysical address, etc.); and/or (4) any other information that may beused to determine how personal data is used, stored, and/or otherwisemanipulated by an entity.

At Step 5430, the chatbot may use the data subject information to obtainor otherwise determine, at least in part, personal data informationassociated with the data subject represented by the data subjectinformation. For example, the system may use some or all of the receiveddata subject information in conjunction with information from a suitabledata source, such as a privacy-related data map and/or a privacy-relateddata model as described herein, to determine personal data informationthat may reflect an entity's use, storage, and/or manipulation of thepersonal data of the data subject. Such personal data information mayinclude, but is not limited to: (1) one or more types of personal dataassociated with the data subject that the entity and/or the systemacquires and/or stores; (2) a length of time that the entity and/or thesystem stores personal data associated with the data subject; (3) one ormore locations at which the entity and/or the system stores personaldata associated with the data subject; (4) one or more purposes forwhich the entity and/or the system uses personal data associated withthe data subject; (5) one or more manners in which the entity and/or thesystem manipulates personal data associated with the data subject;and/or (6) any other information regarding the use of personal dataassociated with the data subject.

At Step 5440, the chatbot may provide this personal data information, ora subset thereof, to the user. In particular embodiments, the system mayprovide personal data information at a general level without providingthe actual values of the personal data that are unique to the specificdata subject. For example, the chatbot may inform the user that thesystem stores the data subject's email address for a particular lengthof time and/or that the system uses the data subject's email address fordistributing a particular email newsletter every week, but may notprovide the data subject's actual email address and/or the name of thenewsletter. In this way, the system may be configured to inform a userabout the particular type(s) of personal data the system storesregarding the data subject and how the personal data is used, so thatthe user can make a more informed decision regarding whether to submit adata subject access request (DSAR). In other particular embodiments, thesystem may also, or instead, provide more particular personal data tothe user, such as actual contact information, content associated withthe data subject, etc. In particular embodiments, the communicationssession used to facilitate the chatbot and/or the chatbot interactionwindow may be encrypted to ensure that any information presented to theuser and/or received from the user remains secure.

At Step 5450, the system may determine whether the user requires anyadditional information or assistance in submitting a DSAR. The chatbotmay facilitate this determination by presenting a query to the user(e.g., “How else may I help?”, “Would you like to submit a requestrelating to your personal information?”, etc.). Alternatively, thesystem may detect further input from the user or detect that the userhas closed the chatbot interaction window. In some cases, the personaldata information that the system provides at Step 5440 may the user andthe user may have no other requests from the chatbot. In this case, thesystem may determine, at Step 5460, that the user no longer needs tointeract with the chatbot and therefore may, at Step 5480, terminate thechatbot session with the user.

In various embodiments, the system may determine, at Step 5460, that thedata subject would like to submit a DSAR, for example, based on inputreceived via the chatbot interaction window. In response, the system mayfacilitate the user submission of the DSAR at Step 5470. In particularembodiments, at Step 5470, the system may provide instructions to theuser (e.g., via the chatbot interaction window) to on how to submit aDSAR (e.g., provide a link to a DSAR webform, provide call centercontact information, etc.). The system may receive and/or process a DSARaccording to any of the embodiments described herein using the chatbot.

In various embodiments, at Step 5470, the system may be configured toautomatically receive and fulfill such requests by, for example: (1)receiving a DSAR (or an indication that the user would like to submit aDSAR and presenting and receiving the information needed to process theDSAR); (2) in response to receiving the DSAR, verifying and/orfacilitating the verification of the requestor's identity; (3) takingone or more actions requested in the DSAR (e.g., providing, deleting,and/or modifying personal data stored by the entity and associated withthe data subject that is the subject of the DSAR); and/or (4) confirmingto the data subject that the DSAR has been fulfilled.

In various embodiments, the system may determine, at Step 5460, that thedata subject would like more information, for example, associated withhow the entity or the system handles personal data associated with adata subject. In response, the system may assist the user in obtainingsuch additional information, for example by returning to Step 5420. Inthis way, the chatbot may continue to interact with the user until theuser's needs have been met and/or until the user terminates the chatbotsession.

Data Subject Access Request Chat Robot—Example User Experience

An example operation of a DSAR chatbot according to a particularembodiment will now be provided. It should be understood that thisembodiment is only a particular example and that other embodiments maybe adapted to perform differently.

To begin, a user may use a suitable Internet browser on their computingdevice to access a website that is served by the entity and that isconfigured for allowing a user to submit a data subject access request.For example, the user may access a DSAR-submission webpage that isassociated with the website and that includes a suitable graphical userinterface for use in submitting data subject access requests to theentity.

When the user accesses the webpage, the system may automatically displaya pop-up window that includes a graphical user interface between thechatbot and the user. In a particular example, the chatbot may displaythis message, in text form, in the pop-up window: “Would you like toknow what types of your personal data that ABC Company currently has onfile for you?” In response, the user may enter the following text into atext box in the pop-up window: “Yes.” The chatbot may then display thefollowing text reply in the pop-up window: “Please enter yourrelationship to ABC Company. For example, are you a customer or employeeof ABC Company?” The user may then enter “I am a customer of thecompany.” into the text box.

In response to receiving the entered generic relationship information(that the user is a customer of the company), the chatbot may use therelationship information and a privacy-related data map associated withABC Company and/or data from a privacy-related data model associatedwith ABC Company to determine the type(s) of personal data (e.g.,personal information) that ABC Company stores for its customers. In aparticular simplified example, ABC Company may store, in memory, thename, street address, email address, and phone number for each of itscustomers (to the extent that ABC Company has this information). In thisexample, the chatbot may accordingly display the following message tothe user in the pop-up window “ABC company stores the followinginformation for its customers: Name, Street Address, Email Address, andPhone Number. Would you any additional information regarding how ABDcompany handles your information?”

If the user is satisfied with the information provided (e.g., the userjust wanted to make sure that ABC Company isn't storing more detailedpersonal data regarding the user), the user may enter “No.” into thetext box. As noted above, in this scenario, the use of the chatbot wouldlikely have resulted in a more processing-efficient interaction with theuser because the interaction with the user would have been satisfiedwithout having to retrieve the user's actual personal data which, invarious embodiments, would require more processing capacity thangenerically determining and communicating the general types of personaldata that ABC Company obtains and stores for all of its customers.

If the user would like more specific information, the user may type“Yes.” into the text box. In response the chatbot may provide moredetailed information, in some embodiments prompting the user foradditional information that may be needed to determine such detailedinformation.

Continuing with this example, the chatbot may next, or instead, displaythe following message to the user in the pop-up window “Would you liketo submit a data subject access request to obtain the exact informationthat ABC Company has on file for you or request that ABC Company takespecific actions in regard to your information?”

Here again, if the user is satisfied with the information provided(e.g., the user just wanted to make sure that ABC Company isn't storingmore detailed personal data regarding the user), the user may enter“No.” into the text box. If the user would like more specificinformation or would like to submit a DSAR, the user may type “Yes.”into the text box. In response the chatbot may provide instructions asto how the user may use the webpage to submit a DSAR. Alternatively, thechatbot may automatically fulfill the DSAR without requiring the user touse the webpage to submit the DSAR, for example, by collecting theneeded information from the user using the chatbot interaction window.

Malicious Data Subject Access Request Prevention

In various embodiments, an organization, corporation, etc. may berequired to provide information requested by an individual for whom theorganization stores personal data. As a particular example, anorganization may be required to provide an individual with a listing of,for example: (1) any personal data that the organization is processingfor an individual, (2) an explanation of the categories of data beingprocessed and the purpose of such processing; (3) one or more categoriesof third parties to whom the data may be disclosed; (4) etc. Inparticular embodiments, when processing a data subject access request(e.g., a request for such information), a data subject access request(DSAR) processing system may be configured to: (1) receive a datasubject access request from a data subject, the data subject accessrequest comprising one or more requests related to the one or morerights described herein (e.g., a request for a copy of the datasubject's personal data, a request regarding how long personal dataassociated with the data subject is being stored by the system, arequest to be forgotten, etc.); (2) process the request in any suitablemanner described herein; (3) fulfill the request based at least in parton one or more request parameters; (4) store one or more pieces ofmetadata associated with the processing of, fulfillment of, and/orresponse to the request; and/or (5) archive one or more pieces of dataassociated with the request based on one or more data retention rules.

In various embodiments, a data subject access request processing system(e.g., the Data Subject Access Request Processing System 4500) may beimplemented in the context of any suitable privacy management systemthat is configured to ensure compliance with one or more legal orindustry standards related to the collection and/or storage of privateinformation (e.g., such as personal data). In various embodiments, aparticular organization, sub-group, or other entity may initiate aprivacy campaign or other activity (e.g., processing activity) as partof its business activities. In such embodiments, the privacy campaignmay include any undertaking by a particular organization (e.g., such asa project or other activity) that includes the collection, entry, and/orstorage (e.g., in computer memory) of any personal data associated withone or more individuals (e.g., data subjects). In particularembodiments, a privacy campaign may include any project undertaken by anorganization that includes the use of personal data, or any otheractivity that could have an impact on the privacy of one or moreindividuals.

In any embodiment described herein, personal data may include, forexample: (1) the name of a particular data subject (which may be aparticular individual); (2) the data subject's address; (3) the datasubject's telephone number; (4) the data subject's e-mail address; (5)the data subject's social security number; (6) information associatedwith one or more of the data subject's credit accounts (e.g., creditcard numbers); (7) banking information for the data subject; (8)location data for the data subject (e.g., their present or pastlocation); (9) internet search history for the data subject; and/or (10)any other suitable personal information, such as other personalinformation discussed herein. In particular embodiments, such personaldata may include one or more cookies (e.g., where the individual isdirectly identifiable or may be identifiable based at least in part oninformation stored in the one or more cookies). In still otherembodiments, the personal data may include any data that may be usedeither alone or in conjunction with other data or information topotentially identify a particular data subject (e.g., individual).

As discussed above, various privacy and security policies (e.g., such asthe European Union's General Data Protection Regulation, and other suchpolicies) may provide data subjects (e.g., individuals, organizations,or other entities) with certain rights related to the data subject'spersonal data that is collected, stored, or otherwise processed by anorganization. These rights may include, for example: (1) a right toobtain confirmation of whether a particular organization is processingtheir personal data; (2) a right to obtain information about the purposeof the processing (e.g., one or more reasons for which the personal datawas collected); (3) a right to obtain information about one or morecategories of data being processed (e.g., what type of personal data isbeing collected, stored, etc.); (4) a right to obtain information aboutone or more categories of recipients with whom their personal data maybe shared (e.g., internally within the organization and/or externally);(5) a right to obtain information about a time period for which theirpersonal data will be stored (e.g., or one or more criteria used todetermine that time period); (6) a right to obtain a copy of anypersonal data being processed (e.g., a right to receive a copy of theirpersonal data in a commonly used, machine-readable format); (7) a rightto request erasure (e.g., the right to be forgotten), rectification(e.g., correction or deletion of inaccurate data), and/or restriction ofprocessing of their personal data; and (8) any other suitable rightsrelated to the collection, storage, and/or processing of their personaldata (e.g., which may be provided by law, policy, industry ororganizational practice, etc.).

As may be understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and/or storageof personal data. In some embodiments, each of the plurality ofdifferent processing activities may collect redundant data (e.g., maycollect the same personal data for a particular individual more thanonce) and/or may store data and/or redundant data in one or moreparticular locations (e.g., on one or more different servers, in one ormore different databases, etc.). In this way, a particular organizationmay store personal data in a plurality of different locations that mayinclude one or more known and/or unknown locations. As such, complyingwith particular privacy and security policies related to personal data(e.g., such as responding to one or more requests by data subjectsrelated to their personal data) may be particularly difficult (e.g., interms of cost, time, etc.).

In particular embodiments, entities may be required to respond to suchdata subject access requests within a particular amount of time (e.g.,following the request). As such, handling a particularly large volume ofrequests at one time may be difficult in terms of requiring a largenumber of resources (e.g., computing resources, business resources, timeof one or more entity employees, etc.).

Some companies may offer services that are designed to automate (e.g.,at least partially automate) or otherwise simplify the submission, by aparticular data subject, of one or more data subject access requestsacross multiple companies. Tools that are designed to automate thesubmission of such data subject access requests (e.g., across multipleentities) may result in a much larger volume of data subject accessrequests for each particular entity to handle (e.g., because the toolsmay enable a data subject to automatically submit thousands of datasubject access requests rather than having to submit each one to everyrespective entity individually). In light of the above, there is a needfor improved systems and methods with which particular entities canlimit such automated and/or robotic data subject access requests (e.g.,and require individual data subjects to submit a data subject access tothe entity directly on their own). Such improved systems and methodsmay, for example, help to reduce an entity's burden in processing aninflated number of data subject access requests.

Various embodiments of exemplary systems for reducing and/or eliminatingautomated and/or robotic data subject access requests are describedbelow.

In particular embodiments, a data subject access request fulfillmentsystem (which may, for example, be the Data Subject Access RequestProcessing System 4500 described above) is configured to generate aunique URL (e.g., a unique URL that is permanently or temporarily onlyconfigured for use with the particular request) in response to receivinga data subject access request. In such embodiments, the system may, forexample, by configured to: (1) receive a request to complete a datasubject access request; (2) generate the unique URL in response toreceiving the request; and (3) at least temporarily host (e.g., provideaccess to) a web form or other means for completing a data subjectaccess request at the unique URL. In alternative embodiments, the systemmay use a non-unique URL for this purpose.

In particular embodiments, the system is configured to use JavaScript togenerate a unique session ID for a user requesting to complete a datasubject access request. The system may then be configured to generate aunique, or non-unique, URL for the session ID (e.g., as opposed tohosting a data subject access request form or web form on a static URL).In this way, an entity may be able to prevent a third party fromrobotically completing data subject access requests on behalf of a datasubject by only accepting such requests through the uniquely-generatedURLs.

In various embodiments, the system is configured to set a session cookieon a client's browser in order access a DSAR webform. In variousembodiments, the session cookie is configured to enable the system todetermine whether the visitor originated from a domain associated with athird-party entity (e.g., a third-party aggregator) through which thedata subject is attempting to place the DSAR. This may, for example,prevent the third-party aggregator from directly connecting to a webformfor DSAR submissions.

In still other embodiments, the system is configured to dynamicallymodify a DSAR webform, for example, by: (1) dynamically changing anorder of DSAR form questions (e.g., to prevent robotic completion of astandardized, static webform); (2) dynamically adding and/or removingparticular questions to the webform; and/or (3) taking any othersuitable action to manipulate the webform to prevent one or more usersfrom scripting the completion of the webform (e.g., automaticallyfilling the form out).

In still other embodiments, the system may utilize one or more HTMLtagging techniques to at least partially prevent a bot tool fromautomatically matching the form to a known form that the bot cancomplete. The system may, for example, dynamically change one or moreHTML tags associated with the webform to prevent such botting.

According to various embodiments, the system is configured to track arequestor and/or a source associated with each DSAR and analyze eachDSAR to identify requestors and/or sources from which: (1) the companyreceives a large volume of requests; (2) the company receives a largenumber of repeat requests; and/or (3) the company receives a requestfrom a requestor or source for which the company does not legally haveto respond and/or does not legally have to respond at no cost. Thesources may include, for example: (1) one or more particular IPaddresses; (2) one or more particular domains; (3) one or moreparticular countries; (4) one or more particular institutions; (5) oneor more particular geographic regions; (6) one or more political groups;and/or (7) one or more protesting groups (e.g., groups that arecurrently protesting against one or more activities of the entity towhich the DSAR is being submitted). In response to analyzing the sourcesof the requests, the system may identify one or more requestors and/orsources that may be malicious (e.g., are submitting excessive requests).

In some embodiments, the system is configured to identify web traffic tothe webform that has a non-human (e.g., robotic) source. The system mayidentify non-human sources based on, for example: (1) a number ofrequests received from the source (e.g., per second); (2) an existingdatabase of known robotic sources (e.g., MAC addresses, IP addresses,etc.); etc.

In still other embodiments, the system is configured to embed achallenge question, CAPTCHA, and/or other robotic submission preventionmechanism into the webform that is utilized in the submission of DSARsin order to prevent DSARs from being submitted by automated sources.

Example

As a particular example, an automated source of DSARs, such as a DSARsubmission bot tool, may be configured to submit 100 different datasubject access requests—each for a different data subject—to aparticular entity (e.g., Home Depot) at around the same particular time.To do this, the DSAR submission bot tool may begin by establishingelectronic communications with a web page associated with the particularentity (e.g., via the Internet) and then attempting to auto-populate aDSAR submission web form on the web page with information for a firstone of the 100 data subjects.

In this example, a DSAR processing system that processes DSAR'ssubmitted via the web form may detect (e.g., in any suitable way, suchas using any of the techniques discussed above) that the DSAR is beingsubmitted by an automated source. At least partially in response tomaking this determination, the DSAR processing system may take adefensive action (such as any of those discussed above) to inhibitand/or prevent the DSAR submission bot tool from submitting the DSAR forthe first data subject.

For example, the system may: (1) generate a unique URL for a session IDthat the system has generated for the current DSAR submission; and (2)only accept the current data subject access request via the unique URL.The system may, alternatively, or in addition: (1) dynamically change anorder of DSAR-related questions on the webform (e.g., to prevent roboticcompletion of a standardized, static webform); (2) dynamically addand/or remove particular questions from the webform; (3) use one or moreHTML tagging techniques to at least partially prevent a bot tool fromautomatically matching a form for use in submitting one or more datasubject access requests to a known form that an automated source cancomplete; and/or (4) take any other suitable action to manipulate thewebform to prevent one or more users from scripting the completion ofthe webform (e.g., from automatically filling out the form).

In various embodiments, such defensive actions may discourage or preventthe automated submission of DSARs and make it necessary, or at leastmore desirable, for DSAR's to be submitted manually (e.g., by a human,such as the data subject that is the subject of the DSAR). In variousembodiments, this may reduce the number of DSARs that are submitted tothe DSAR processing system for fraudulent or malicious purposes.

In particular embodiments, the system may be configured for, in responseto determining that a particular DSAR has been submitted by a human(rather than an automated source), automatically fulfilling the DSAR.

Data Migration Between Data Centers

In particular embodiments, the system is configured to migrate data(e.g., personal data) collected and/or stored by one or more systems toone or more other systems. For example, in anticipation of, or in theevent of, a data center outage, data stored on a data asset located inthat data center may be migrated to another data asset in another datacenter. This process may be at least substantially automatic and mayprovide one or more safeguards against data center failure, data assetfailure, data loss and/or other failures or undesirable occurrences. Invarious embodiments, one or more planned outages may be accommodated insuch a fashion, by transferring the data stored at a data asset thatwill be affected by a planned outage to another data asset that may notbe affected by the planned outage. When transferring data from one dataasset to another, the system may be configured to take into account oneor more regulations related to the transfer of such data.

In particular embodiments, a transfer (e.g., migration) of dataassociated with a particular entity from one data asset to another maybe one of, for example: (1) an internal transfer (e.g., a transfer ofdata from a first data asset associated with the entity to a second dataasset associated with the entity); (2) an external transfer (e.g., atransfer of data from a first data asset associated with the entity to asecond data asset associated with a different entity); and/or (3) acollective transfer (e.g., a transfer of data to a first data assetassociated with the entity from an external data asset associated with adifferent entity). In various embodiments, where data associated with aparticular entity is transferred to an asset associated with a differententity, such a different entity may, for example, be a vendor engaged bythe particular entity (e.g., as a backup storage provider, etc.).

The system may be configured to determine where and/or how data is to betransferred based on the type of data to be transferred. For example,where the data to be transferred is personal data, the transfer of suchpersonal data may trigger one or more regulations governing thetransfer. In particular embodiments (e.g., as described herein),personal data may include any data that may relate to an individual whocan be identified: (1) from the data; and/or (2) from the data incombination with other information that is in the possession of, or islikely to come into the possession of, a particular entity. Inparticular embodiments, a particular entity may collect, store, process,and/or transfer personal data for one or more customers, one or moreemployees, etc.

In various embodiments, the system may be configured to use one or moredata models associated with one or more data assets (e.g., data systems)to analyze one or more data elements associated with those one or moredata assets to determine one or more types of data stored on the one ormore data assets. In particular embodiments, the system may use a datamap associated with a particular data asset to determine whether one ormore data elements of that particular data asset include personal datathat may be subject to transfer. The system may then be configured todetermine the regulations, requirements, and/or restrictions applicableto a transfer of such personal data, in various examples based at leastin part on one or more data models. For example, the system may beconfigured to identify, based at least in part on the type of data to betransferred and/or the applicable regulations, requirements, and/orrestrictions, one or more suitable target data assets (e.g. from aplurality of candidate target data assets) to which such personal datamay be transferred. Upon locating the one or more target data assets,the system may be configured to proceed with the transfer of suchpersonal data.

In particular embodiments, the system may be configured to use one ormore data maps (e.g., that may be based on one or more data models),such as those described elsewhere herein, to determine one or morecommunicative connections and/or electronic associations between dataassets in the process of locating one or more suitable target dataassets for a particular data transfer. Based on such connections and/orassociations, the system may be configured to determine one or morepotential target data assets to which data from a data asset is eligibleto be transferred while remaining in compliance with any applicableregulations, requirements, and/or restrictions. The system may beconfigured to select, from such one or more potential target dataassets, one or more particular target data assets to which to transfersuch data.

As a particular example, the GDPR may dictate that data cannot betransferred outside of the country in which it is stored. In thisexample, the system may be configured to identify at least oneintra-country backup data asset to serve as a target data asset for eachof one or more of its data assets (e.g., storage assets) in the eventof, or in anticipation of, a failure of such one or more data assets.

In various embodiments, the system may be configured to perform a riskanalysis of a transfer of data from a particular data asset to any otherparticular data asset. For example, the system may be configured toperform a risk analysis associated with any planned and/or contingenttransfer of data between data assets prior to the transfer. In variousexamples, the entity may determine one or more preferred target dataassets to receive a transfer of data from a particular data asset in theevent of, or in anticipation of, a failure of (e.g., a full or partialfailure of) that particular data asset. The system may be configured tostore such determined one or more preferred target data assets (e.g.,store one or more indications of such one or more preferred target dataassets) in one or more data models and/or to indicate such one or morepreferred target data assets in one or more data maps associated withthe particular data asset. In this way, when an actual or anticipatedfailure at the particular data asset necessitates a transfer of datafrom that data asset to another data asset, the transfer of data may beexpedited because the preferred one or more target data assets arealready known from the one or more data models and/or data mapsassociated with the particular data asset. In the event that one or morepreferred target data assets are not available at the time of transferfrom the particular data asset, the system may be configured toresponsively determine one or more alternative target data assets towhich to transfer data from the particular data asset.

In various embodiments, the system may be configured to identify one ormore suitable data assets to which to transfer data at least partiallyin response to the failure of, or the anticipation of the failure of, aparticular data asset. In various embodiments, the “failure” of aparticular data asset may include, for example, an anticipated shutdownof the data asset for routine maintenance. The system may, for example:(1) identify a first data asset; (2) identify a second data asset; (3)determine one or more regulations, requirements, and/or restrictionsthat relate to a transfer of data between the first data asset and thesecond data asset; (4) determine one or more types of data stored by thefirst data asset; (5) determine, based on the one or more types of datastored by the first data asset and the one or more regulations relatingto the transfer of data between the first data asset and the second dataasset, whether the second data asset is a suitable target data asset forthe first data asset's data; and/or (6) at least partially in responseto determining that the second data asset is a suitable target dataasset for the first data asset's data, initiate a transfer of data fromthe first data asset to the second data asset.

In various embodiments, the system may instead, or in addition, beconfigured to identify a suitable data asset to which to transfer dataat least partially in response to the failure of a particular data assetand/or the system anticipating (e.g., via one or more data assetmaintenance schedules and/or by determining that the data asset islikely to fail based on past or current data received by the systemregarding the particular data asset) the full or partial failure of theparticular data asset. In particular embodiments, the system mayidentify the suitable data asset by: (1) identifying a first data asset;(2) determining one or more types of data stored on the first dataasset; (3) determining one or more regulations, requirements, and/orrestrictions that relate to a transfer of such one or more types ofdata; (4) determining one or more potentially suitable target dataassets to which a transfer of data stored on the first data asset wouldsatisfy the one or more regulations, requirements, and/or restrictionsthat relate to a transfer of such one or more types of data; and (5)selecting one or more of the one or more potentially suitable targetdata assets as one or more suitable target data assets for receivingdata from the first data asset. The system may then, at least partiallyin response to selecting one or more of the one or more potentiallysuitable target data assets as one or more suitable target data assetsfor receiving data from the first data asset (and/or in response todetermining that the first data asset has at least partially failed oris likely to fail), initiate a transfer of some or all of the first dataasset's data to the one or more suitable target data assets.

In various embodiments, the system may be configured to assign one ormore suitable target data assets to serve as one or more fail-overassets for each respective one of a plurality of particular data assetsmaintained, utilized, and/or associated with a particular entity. Inthis way, the system may be configured to identify at least onerespective data asset (e.g., storage asset) that is suitable to receivedata transferred from each respective source data asset in the event of,or in anticipation of, at least partial failure by the respective sourcedata asset.

FIG. 52 is a block diagram of a Data Asset Data Migration System 5200according to a particular embodiment. In various embodiments, the DataAsset Data Migration System 5200 is part of a privacy compliance system(also referred to as a privacy management system), or other system,which may, for example, be associated with a particular organization andbe configured to aid in compliance with one or more legal and/orindustry regulations related to the collection and storage of personaldata. In various embodiments, the Data Asset Data Migration System 5200is configured to, for example: (1) receive and/or detect an indicationthat a first data asset (e.g., the First Data Asset 5210) or itsassociated data center (e.g., the First Data Center 5211) is anticipatedto, or has experienced a failure, or otherwise receive and/or detect aninstruction to migrate data from a first data asset (e.g., the FirstData Asset 5210) to another data asset; (2) determine one or more typesof data to be transferred in such a migration of data; (3) determine oneor more regulations, requirements, and/or restrictions that apply to thetransfer of the data from the first data asset to one or morepotentially suitable target data assets; (4) based at least in part onthe one or more regulations, requirements, and/or restrictions (whichmay be based, for example, on the type of data, the respective locationsof the transferring and receiving data assets, etc.), identify (e.g.,from a plurality of candidate target data assets) one or more suitablesecond data assets (e.g., the Second Data Asset 5220) as one or moresuitable target data assets for the transfer; and (5) at least partiallyin response to identifying the one or more suitable second data assets,initiate or otherwise perform the transfer of data (e.g., all, or asubset of, the data) from the first data asset to the one or more seconddata assets.

As may be understood from FIG. 52, in a particular embodiment, the DataAsset Data Migration System 5200 includes one or more computer networks115, the First Data Asset 5210 (e.g., which may be any one or more dataasset of any type described herein) located in the First Data Center5211, the Second Data Asset 5220 (e.g., which may be any one or moredata asset of any type described herein) located in the Second DataCenter 5221, One or More Databases 5240 or other data structures, andOne or More Remote Computing Devices 150 (e.g., a desktop computer,laptop computer, tablet computer, smartphone, etc.). In particularembodiments, the One or More Computer Networks 115 facilitatecommunication between any of the First Data Asset 5210, the Second DataAsset 5220, the One or More Databases 5240, and/or the One or MoreRemote Computing Devices 150. It should be understood that in variousembodiments, any one or more of these servers and/or computing devicesmay comprise a single server, a plurality of servers, one or morecloud-based servers, or any other suitable configuration.

In various embodiments, the First Data Asset 5210 and the Second DataAsset 5220 may each be a storage asset (or other suitable asset) thatmay comprise, for example, one or more physical servers (e.g., eachhaving one or more hard disk drives, solid state drives, and/or otherdata storage devices) that are each located in a particular respectivephysical location (e.g., the First Data Center 5211 and the Second DataCenter 5221, respectively). In some embodiments, a particular storageasset may comprise one or more virtual machines (e.g., and/or one ormore virtual LANs) having access to one or more hard disk drives and/orsolid-state drives (e.g., or combinations thereof). In still otherembodiments, the First Data Asset 5210 and the Second Data Asset 5220may each comprise a collection of storage assets that may, for example,be clustered together and managed (e.g., through software) as a singlestorage asset. In various embodiments, a storage asset made up of one ormore storage devices or systems may have a particular defined location(e.g., geographic location, region, country, jurisdiction, etc.).

The One or More Computer Networks 115 may include any of a variety oftypes of wired and/or wireless computer networks such as the Internet, aprivate intranet, a public switch telephone network (PSTN), and anyother type of network. The communication link between the First DataAsset 5210 and the Second Data Asset 5220 may be, for example,implemented via a Wide Area Network (WAN) or via the Internet. Invarious embodiments, the One or More Databases 5240 may be stored eitherfully or partially on any suitable server or combination of serversdescribed herein.

In various embodiments, and as described in more detail herein, when theFirst Data Center 5211 and/or the First Data Asset 5210 fails and/or isanticipated to fail, the system may be configured to determine that theSecond Data Asset 5220 located in the Second Data Center 5221 shouldserve as a backup data asset for the First Data Asset 5210, receivingand storing at least a subset of the data stored on the First Data Asset5210. As described herein, the system may determine that the Second DataAsset 5220 is a suitable backup data asset based on, for example: (1)one or more attributes of data stored on the First Data Asset 5210; (2)the respective physical locations of the First Data Asset 5210 and theSecond Data Asset 5220; and/or (3) one or more applicable regulations,requirements, and/or restrictions that would apply to a potentialtransfer of data from the First Data Asset 5210 to the Second Data Asset5220. The system may, at least partially in response to determining thatthe Second Data Asset 5220 is a suitable backup data asset for the FirstData Asset 5210, transfer data from the First Data Asset 5210 to theSecond Data Asset 5220 via the One or More Computer Networks 115.

FIG. 53 shows an example process that may be performed by a DataMigration Module 5300. In executing the Data Migration Module 5300, thesystem begins at Step 5310, where it receives an indication of a need tomigrate data from a first data asset to another data asset. Such anindication may be received at least partially in response to thedetection of an outage (e.g., an outage of a data center housing thefirst data asset, an unexpected outage of the first data asset, aplanned outage of the first data asset, etc.). Alternatively, or inaddition, such an indication may be received as one or more instructionsto migrate data from the first data asset to another data asset, forexample, via a graphical user interface in response to a user selectinga control to generate such one or more instructions.

At Step 5320, the system may determine any applicable regulations,requirements, and/or restrictions that relate to a transfer of data fromthe first data asset to another, potentially suitable target data asset.The system may make this determination based, for example, at least inpart, on a location of the first data asset and/or the data center inwhich the first data asset may be located. For example, the system maydetermine that the first data asset is located and Germany and thereforeis subject to the GDPR. Instead, or in addition, other information maybe used to determine the applicable regulations, requirements, and/orrestrictions that relate to a transfer of data from the first dataasset, such as the jurisdiction to which the first data asset issubject, the location of the associated entity or operator of the firstdata asset, etc. To determine the information needed to determine theapplicable regulations, requirements, and/or restrictions, or todirectly determine the applicable regulations, requirements, and/orrestrictions that relate to a transfer of data from the first dataasset, the system may, for example, be configured to use informationfrom one or more data models associated with the first data asset (e.g.,one or more data models as described herein).

At Step 5330, the system may determine one or more types of data storedat the first data asset and/or otherwise to be transferred from thefirst data asset to another data asset. For example, the system maydetermine that the data stored at the first data asset and to betransferred to another data asset includes the personal data of one ormore minors. As noted above, the system may be configured to use one ormore data models associated with the first data asset (e.g., one or moredata models as described herein) to determine the one or more types ofdata stored at the first data asset and to be transferred to anotherdata asset.

At Step 5340, the system may be configured to determine, based on thedetermined one or more types of data to be transferred and theapplicable regulations, requirements, and/or restrictions, one or moretarget data assets to which the data stored at the first data asset isto be transferred. In various embodiments, the system may determine oneor more potential target data assets for the transfer and then selectone or more suitable target data assets from the one or more potentialtarget data assets. The system may prioritize a listing of the one ormore potential target data assets using any suitable criteria, such as arespective privacy risk score associated with each potential target dataasset and/or its operator, etc.

In the course of executing Step 5340, the system may be configured touse one or more data models associated with the first data asset toidentify one or more suitable target data assets for one or more datatransfers from the first data asset to a second data asset.Alternatively, or in addition, the system may be configured to use oneor more data maps (e.g., that may be based on one or more data models)associated with the first data asset to determine one or morecommunicative connections and/or electronic associations between thefirst data asset and one or more potential target data assets toidentify one or more suitable target data assets for one or more datatransfers. In various embodiments, the system may be configured toselect, from one or more potentially suitable target data assets, aparticular one or more target data assets that would accommodate atransfer of the type of data to be transferred from the first data assetwithout violating any applicable regulations, requirements, and/orrestrictions.

The system may be configured, at least partially in response to theidentification of the one or more suitable target assets, to proceedwith the transfer of data (e.g., at least a subset of data stored at thefirst data asset) from the first data asset to the one or more targetdata assets at Step S350.

In various embodiments, following a transfer of data from one data assetto another, any suitable evaluation and/or assessment may be performed(e.g., automatically by the system) to generate updated evaluationand/or assessment information that takes into account the new locationof the transferred data. For example, following a migration of data froma first data asset to a second data asset, the system may automaticallyfacilitate the completion of (e.g., generate or facilitate thecompletion and generation of) one or more new privacy impact assessmentsthat take into account the storage of the data in the second data assetrather than in the first data asset. In various embodiments, this stepmay be performed substantially automatically in response to themigration of the data from the first data asset to the second data assetand may include performing any suitable processes and/or using anysystem described herein. In other embodiments, the system may use anyother suitable technique for reassessing one or more privacy-relatedrisks associated with storing the data at the second data asset ratherthan at the first data asset.

CONCLUSION

Although embodiments above are described in reference to various privacymanagement systems, it should be understood that various aspects of thesystem described above may be applicable to other privacy-relatedsystems, or to other types of systems, in general.

Also, although various embodiments are described as having the systemanalyze a data subject's interaction with email, text messages (e.g.,SMS or MNMS messages), or other electronic correspondence to determinewhether the data subject actively does business with a particularentity, in other embodiments, the system may make this determinationwithout analyzing electronic correspondence (e.g., emails or texts) or adata subject's interaction with electronic correspondence. For example,in particular embodiments, the system may automatically determinewhether a data subject has requested that a particular entity not sendemails to the data subject and, at least partially in response to makingthis determination, automatically generate, populate, and/or submit adata subject access request to the particular entity. Such a datasubject access request may include, for example, any of the various datasubject access requests described above (e.g., a request to delete allof the data subject's personal data that is being processed by theparticular entity). The system may execute similar functionality inresponse to determining that the data subject has requested that theparticular entity not send text (e.g., SMS or MMS) messages to the datasubject, call the data subject, etc.

It should be understood that, in various embodiments, the system maygenerate, populate, and/or submit any of the data subject accessrequests referenced above electronically (e.g., via a suitable computingnetwork).

While this specification contains many specific embodiment details,these should not be construed as limitations on the scope of anyinvention or of what may be claimed, but rather as descriptions offeatures that may be specific to particular embodiments of particularinventions. Certain features that are described in this specification inthe context of separate embodiments may also be implemented incombination in a single embodiment. Conversely, various features thatare described in the context of a single embodiment may also beimplemented in multiple embodiments separately or in any suitablesub-combination. Moreover, although features may be described above asacting in certain combinations and even initially claimed as such, oneor more features from a claimed combination may in some cases be excisedfrom the combination, and the claimed combination may be directed to asub-combination or variation of a sub-combination.

Similarly, while operations are depicted in the drawings in a particularorder, this should not be understood as requiring that such operationsbe performed in the particular order shown or in sequential order, orthat all illustrated operations be performed, to achieve desirableresults. In certain circumstances, multitasking and parallel processingmay be advantageous. Moreover, the separation of various systemcomponents in the embodiments described above should not be understoodas requiring such separation in all embodiments, and it should beunderstood that the described program components and systems maygenerally be integrated together in a single software product orpackaged into multiple software products.

Many modifications and other embodiments of the invention will come tomind to one skilled in the art to which this invention pertains havingthe benefit of the teachings presented in the foregoing descriptions andthe associated drawings. Therefore, it is to be understood that theinvention is not to be limited to the specific embodiments disclosed andthat modifications and other embodiments are intended to be includedwithin the scope of the appended claims. Although specific terms areemployed herein, they are used in a generic and descriptive sense onlyand not for the purposes of limitation.

What is claimed is:
 1. A computer-implemented data processing method for automatically processing inquiries regarding how an entity handles personal data, the method comprising: providing a chatbot executed by one or more computer processors, wherein the chatbot is configured for automatically processing one or more inquiries from one or more users regarding personal data that a particular entity handles for a data subject who has a specified type of relationship with a particular entity; receiving, by one or more computer processors via a chatbot interaction window, data subject information associated with the data subject from a user; determining, by one or more computer processors based at least in part on the data subject information, personal data information associated with the data subject; presenting, by one or more computer processors via the chatbot interaction window, the personal data information; receiving, by one or more computer processors via the chatbot interaction window, a request to process a data subject access request (DSAR); receiving, by one or more computer processors via the chatbot interaction window, detailed data subject information from the user; automatically processing, by one or more computer processors based at least in part on the detailed data subject information, the DSAR; and presenting, by one or more computer processors via the chatbot interaction window, an indication of completion of processing of the DSAR.
 2. The computer-implemented data processing method of claim 1, wherein determining, based at least in part on the data subject information, the personal data information associated with the data subject comprises determining a type of personal data that the particular entity stores for the data subject.
 3. The computer-implemented data processing method of claim 1, wherein receiving the data subject information associated with the data subject comprises receiving an indication of a relationship of the data subject with the particular entity.
 4. The computer-implemented data processing method of claim 3, wherein the relationship of the data subject with the particular entity comprises at least one relationship selected from a group consisting of: (a) the data subject is a customer of the particular entity; (b) the data subject is on one or more mailing lists of the particular entity; and (c) the data subject uses one or more products or services of the particular entity.
 5. The computer-implemented data processing method of claim 1, wherein determining, by one or more computer processors based at least in part on the data subject information, the personal data information associated with the data subject comprises determining, by one or more computer processors based at least in part on the data subject information, one or more ways that the particular entity uses the personal data that the particular entity handles for the data subject.
 6. The computer-implemented data processing method of claim 1, wherein determining, by one or more computer processors based at least in part on the data subject information, the personal data information associated with the data subject comprises determining, by one or more computer processors based at least in part on the data subject information, a length of time that the particular entity stores the personal data that the particular entity handles for the data subject.
 7. The computer-implemented data processing method of claim 1, further comprising receiving, by one or more computer processors via the chatbot interaction window, an inquiry comprises at least one question regarding a process for submitting the DSAR to the particular entity.
 8. A computer system for automatically processing inquiries regarding how a particular entity handles personal data, the system comprising: at least one computer processor; and computer memory storing computer-executable instructions that, when executed by the at least one computer processor, are operable for: providing a chatbot executed by the at least one computer processor, wherein the chatbot is configured for automatically processing one or more inquiries from one or more users regarding personal data that a particular entity handles for a data subject who has a specified type of relationship with a particular entity; receiving, by the at least one processor via the chatbot, an inquiry comprising at least one question regarding a process for submitting a data subject access request (DSAR) to the particular entity; presenting, by the at least one processor via the chatbot, a request for data subject information associated with the data subject; receiving, by the at least one processor via the chatbot, the data subject information associated with the data subject; determining, by the at least one processor based at least in part on the data subject information, personal data information associated with the data subject; presenting, by the at least one processor via the chatbot, a subset of the personal data information; receiving, by the at least one processor via the chatbot, a request to submit the DSAR to the particular entity; and presenting, by the at least one processor via the chatbot, instructions for submitting the DSAR to the particular entity.
 9. The computer system of claim 8, wherein determining, by the at least one processor based at least in part on the data subject information, the personal data information associated with the data subject comprises using the data subject information in combination with a privacy-related data map to determine the personal data information associated with the data subject.
 10. The computer system of claim 9, wherein the personal data information associated with the data subject comprises one or more types of personal data collected by the particular entity.
 11. The computer system of claim 9, wherein the privacy-related data map identifies one or more electronic associations between two or more data assets within a data model comprising a respective digital inventory for each of the two or more data assets.
 12. The computer system of claim 11, wherein each respective digital inventory for each of the two or more data assets comprises one or more inventory attributes selected from a group consisting of: (a) one or more processing activities associated with the respective data asset; (b) transfer data associated with each of the respective data asset; and (c) respective identifiers of one or more pieces of personal data associated with each of the respective data assets.
 13. The computer system of claim 11, wherein each of the two or more data assets is a data asset selected from a group consisting of: (a) a storage asset; (b) a transfer asset; and (c) a collection asset.
 14. The computer system of claim 8, wherein one or more of the two or more data assets comprises a plurality of storage assets managed as a single storage asset.
 15. A non-transitory computer-readable medium storing computer-executable instructions for: providing a chatbot, executed by one or more computer processors, that is configured for automatically processing one or more inquiries from one or more users regarding a general type of personal data that a particular entity stores for data subjects who have one or more specified types of relationships with a particular entity; receiving, via the chatbot, an inquiry regarding a type of personal data that the particular entity stores for a particular data subject; in response to receiving the inquiry, using the chatbot to obtain data subject information from the data subject comprising at least one relationship that the data subject has with the particular entity; determining, by one or more computer processors based at least in part on the data subject information and at least one privacy-related data map, the type of personal data that the particular entity stores for the particular data subject; and using the chatbot to communicate, to the data subject, the type of personal data that the particular entity stores for the particular data subject, wherein: the privacy-related data map identifies one or more electronic associations between two or more data assets within a data model comprising a respective digital inventory for each of the two or more data assets, each respective digital inventory comprising one or more respective inventory attributes selected from a group consisting of: (a) one or more processing activities associated with each of the respective data assets; (b) transfer data associated with each of the respective data assets; and (c) respective identifiers of one or more pieces of personal data associated with each of the respective data assets.
 16. The non-transitory computer-readable medium of claim 15, wherein using the chatbot to communicate the type of personal data that the particular entity stores for the particular data subject is done in lieu of fulfilling a formal data subject access request (DSAR).
 17. The non-transitory computer-readable medium of claim 15, wherein determining, by one or more computer processors based at least in part on the data subject information and the at least one privacy-related data map, the type of personal data that the particular entity stores for the particular data subject is executed by the chatbot.
 18. The non-transitory computer-readable medium of claim 15, wherein the at least one relationship that the data subject has with the particular entity comprises at least one relationship selected from a group consisting of: (a) the data subject is a customer of the particular entity; (b) the data subject is on one or more mailing lists of the particular entity; and (c) the data subject uses one or more products or services of the particular entity.
 19. The non-transitory computer-readable medium of claim 15, wherein the non-transitory computer-readable medium further stores computer-executable instructions for using the chatbot to fulfill a formal data subject access request (DSAR) based at least in part on the data subject information obtained from the data subject.
 20. A computer system for migrating personal data between data assets, the system comprising: inquiry processing means for automatically processing one or more inquiries from one or more users regarding personal data that a particular entity handles for a data subject who has a specified type of relationship with a particular entity; data subject information receiving means for receiving, via a chatbot interaction window, data subject information associated with the data subject from a user; personal data information determination means for determining, based at least in part on the data subject information and a privacy-related data map, personal data information associated with the data subject; chatbot interaction window presentation means for presenting, via the chatbot interaction window, the personal data information associated with the data subject; data subject access request (DSAR) receiving means for receiving, via the chatbot interaction window, a request to process a DSAR associated with the personal data information associated with the data subject; detailed data subject information receiving means for receiving, via the chatbot interaction window, detailed data subject information from the user; DSAR processing means for automatically processing, based at least in part on the detailed data subject information, the DSAR; and the chatbot interaction window presentation means for presenting, via the chatbot interaction window, an indication of completion of processing of the DSAR. 